Darren S.
Wales, United KingdomMember since October 2020

Reviews (1)


    • Oct 15, 2020
    • Verified Reviewer

    BetterHelp

    Great counseling at an affordable price

    • Length of Use: Less than 3 months
    Overall Experience:

    I was recommended BetterHelp by a friend when I decided I needed therapy. I could not afford £70 a session that a face to face counselor would charge and BetterHelp was much much cheaper. I found having a one to one via video was very effective and also liked the fact I could message her daily if needed.

    When you first sign up you are asked a series of questions, and from that, a counselor is matched to you according to your needs. If the counselor is not suitable you can change at any time.

    I found my counselor Melissa very knowledgeable and highly qualified too. She listened and did not judge, she made me feel human again after my mental health declined. After two months of counseling, I feel much better in myself, something I have not felt for 2 years.

    Pros and Cons:

    • Cheap cost
    • Counselor is matched according to my needs
    • Easy video platform and messaging
    • Customer service was amazing, and kind when I struggled with payment
    • Only American counselors

    Bottom Line: Yes, I would recommend this to a friend


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