At first, I was rather disappointed with the counselors suggested to me. I was looking for someone who authentically cared about my issues and could really listen to the problems I had. Thankfully, right before giving up, I decided to give it another shot and found the best counselor ever!
Living outside the USA, it was a little tricky to sync with a counselor I liked because of the time zone, but in the end, I was able to make it work.
I found the fast access through the mobile app and the reminders of the session particularly useful.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend