Mirela C.
RomaniaMember since October 2020

Reviews (1)


    • Oct 7, 2020
    • Verified Reviewer

    BetterHelp

    BetterHelp is pretty great

    • Length of Use: 3–6 months
    Overall Experience:

    At first, I was rather disappointed with the counselors suggested to me. I was looking for someone who authentically cared about my issues and could really listen to the problems I had. Thankfully, right before giving up, I decided to give it another shot and found the best counselor ever!

    Living outside the USA, it was a little tricky to sync with a counselor I liked because of the time zone, but in the end, I was able to make it work.

    I found the fast access through the mobile app and the reminders of the session particularly useful.

    Pros and Cons:

    • Fast customer service
    • Therapy sessions reminders available on both email or text
    • Possibility of choosing/changing therapists
    • Written descriptions of each therapists
    • Groupinars
    • Possibility to access the website on a mobile application
    • Great alternative for help during the pandemic
    • Compatibility with the counselor is like a lottery
    • Some channels available for therapy were not available or were less effective
    • Time zone syncing when living outside USA
    • Finding out about the channels available for therapy after selecting the therapist

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1