Victoria T.
Williams, AZMember since October 2020

Reviews (1)


    • Oct 6, 2020
    • Verified Reviewer

    BetterHelp

    BetterHelp is a great website that offers pretty consistent and good help, the access could be better

    • Length of Use: Less than 3 months
    Overall Experience:

    Been efficient, inexpensive, and helpful. I do not have a PC and so I am only using the Android app.

    I'd like the app to be improved. I have complex learning disabilities and I wish the recording feature worked in the journal and worked better for sending my therapist, sometimes the app crashes while I'm using it. Also, I have paperwork from other therapists and I couldn't send the PDF to my therapist, I had to take a screenshot of each page and convert it into PDF.

    My therapist herself is awesome and has really helped with everything going on and has been really thorough. I feel like I'm really succeeding in my goals and that I'm listened to.

    Pros and Cons:

    • Helped pair me with a proper therapist
    • I can text and voice text my therapist every day
    • I hear from my therapist constantly, not once a week
    • The app needs some work
    • Hard to send files other than JPEG
    • Can't use the voice record feature efficiently

    Bottom Line: Yes, I would recommend this to a friend


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