Dave P.

United KingdomMember since September 2020

Reviews (1)

- Sep 17, 2020
- Verified Reviewer
BetterHelp

Paired with a dedicated mental health professional
- Length of Use: 6–12 months
Overall Experience:

I had a very good experience with BetterHelp, my counselor was excellent and would respond to any messages once a day (I could have a conversation and message if I caught her online at the same time), something I used regularly at the start of the process while also having 1-2-1 video chats every week.
Pros and Cons:
- Easy to make contact with my counselor
- Friendly service
- Excellent counselor who made me feel valued and emphasized the progress I was making
- Sometimes the video connection could be a little glitchy
Bottom Line: Yes, I would recommend this to a friend

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