Lena I.

New YorkMember since June 2020

Reviews (1)

- Jun 4, 2020
- Verified Reviewer
BetterHelp

Convenient therapy
- Length of Use: Less than 3 months
Overall Experience:

App is well designed and I love the functionality. I was paired with a very nice female therapist. I have experience with in-office therapist and these video chats are very close to real visits. I would recommend to anyone who’s interested in the convenience of online therapy.
Pros and Cons:
- No need to travel
- Easy to schedule
- Many ways to contact the therapist
- I had some issues upon singing up
- I created account a while ago in CA and now I’m in NY but app didn’t change time zone
- And then filled in questionnaire again but app didn’t update old answers
Bottom Line: Yes, I would recommend this to a friend

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