Heather K.
West Haven, CTMember since June 2020

Reviews (1)


    • Jun 2, 2020
    • Verified Reviewer

    BetterHelp

    Excellent counseling on MY schedule

    • Length of Use: 3–6 months
    Overall Experience:

    I love the BetterHelp system because I don't have time to make traditional counseling sessions each week, and sitting across from a stranger telling my life story is not fun. But this way I can talk to someone from the comfort of my own home, and I don't have to be on camera or even phone if I don't want to. I can send a message anytime day or night, and my counselor is always good at responding, and letting me know when she's unavailable.

    Pros and Cons:

    • Distance sessions
    • Texting based system on TOP of sessions
    • Way more contact than traditional services
    • Counselors can't always respond 24/7
    • Doesn't take insurance

    Bottom Line: Yes, I would recommend this to a friend


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