You are the only company that I have had to deal with during these horrible times of the CORONAVIRUS that has not helped their customers. YOU DO NOT CARE ABOUT YOUR CUSTOMERS, every other company (airline, hotel and car rental) returned the money, you kept it (I know you are giving a credit - not good, because the event was canceled!), even though your agent said over the phone that you were going to give us a refund and that I did not use the suit, you are bad.
I know there is nothing I can do, it is YOUR POLICY (but policies can make exceptions, especially during times like these). The way I see it, Karma will get you back.
Again, NEVER DOING BUSINESS WITH YOU AGAIN and I am letting everyone know about you and the way you do business.
And please, do not post a "smart" reply to this review saying that you understand and will do everything in your power to make this better, because you are not. You didn’t even want to get on the phone with me when I requested a phone call after "hiding" behind five or six emails. You are bad.
I am a real customer, my order #9458904.
Bottom Line: No, I would not recommend this to a friend
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