About two weeks ago I had my first appointment for SmileDirectClub in Highland Park, my experience was amazing. I was first happily greeted by Heather at the front desk which made me a little less nervous going into my appointment. Then I was greeted in the waiting room by Lauren the orthodontist. She and Heather then took my boyfriend and I to a room about 5 minutes after. My appointment was at 2 pm, I came a little early and they were able to take care of me right away. Everything was very organized and clean. The environment was very welcoming and friendly, making everything go a lot more smooth and clam. Both Lauren and Heather were both very kind and gentle when needed. At the end they gave me my free whiting kit as stated and they even offered one to my boyfriend with no extra charge. I definitely recommend making an appointment with the Highland Park location.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Smile Direct Club
We are so happy to see you are taking the first step on your new smile treatment plan.
Please note that at any time during your journey, if you have any questions or concerns, feel free to reach out to us at reviews@smiledirectclub.com.