I purchased 6 tubes of the Deep Wrinkle Filler on a special. I used diligently for over 2 months. I did not see or feel any improvement. I called customer service for the money back guarantee. I was told I needed to purchase additional cream they sell for results, I explained I live on Social Security and could not afford at this time. He told me he would call me back next month, which he did. Bottom line is I had to purchase more to get my guarantee. When I said no, I don't want to spend more, call was ended and I did not get my money back guarantee. I still have 3 tubes left. I am very disappointed with the service and would not recommend.
Bottom Line: No, I would not recommend this to a friend
7 people found it helpful
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Company Response from Beverly Hills MD
Hello Linda. My name is Samantha and I am with Beverly Hills MD. I am sorry to read your review of our Deep Wrinkle Filler. We have many satisfied customers who have seen their desired effects, but we understand that results may vary. Beverly Hills MD always advises our customers to consult their physician prior to making any changes in their skincare routine, as our products may not be the best choice for everyone. As a courtesy, I would like to offer a refund for your purchase. Please email me at sam@beverlyhillsmd.com so that I may get started on this right away. Thank you for taking the time to share your experience. We appreciate all the feedback we receive and will look at this as an opportunity to improve our customer service. Please have a wonderful day and I look forward to hearing from you soon.