Initially, I was very pleased with the experience of buying a car from Carvana. I should have done thorough research before buying my car as I’ve seen plenty of other people with the same problem. My temporary plate has expired and after talking with 4 representatives none of them were able to help me with this problem besides telling me that there is nothing they can do and I just have to wait until I get my plates, blaming me that I did not send in a document that I made sure everything was filled out correctly. Now I’m just praying I don’t get a ticket until I receive my plates.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from Carvana
Thank you for taking the time to bring your concerns to our attention. We truly apologize for the delay in your registration as we understand this is a large inconvenience. There are certain rules and guidelines based on the state that the vehicle is being registered in that we must adhere to. After reviewing your account we do see that our Inside Team is doing everything possible to expedite your registration. Please do not hesitate to reach out to us if you have further questions and concerns.