I think BetterHelp's process of matching you with a counselor misses the mark. I asked for a life-coach type of counselor and was paired with a woman who specialized in treating teens and young adults, as well as narcotic/alcohol abusers. This is not at all what I described I was looking for. I got paired again with THE perfect counselor and WOW has it made a difference - and it has only been two weeks! My counselor genuinely cares and checks on me throughout the week. I absolutely love and rave about BetterHelp and my counselor.
I emailed BetterHelp about my previous counselor and the two weeks that I had essentially not used, and they happily gave me a two-week extension to reimburse. The ease and positivity of my interactions with BetterHelp make me feel like they genuinely care.
Bottom Line: Yes, I would recommend this to a friend
1 people found it helpful
Link to this Review