Yvonne H.
Yvonne H.
Anaheim, CAMember since September 2019

Reviews (1)


    • Oct 2, 2019
    • Verified Reviewer

    Hubble Contacts

    BEWARE. Glitches in account management and poor customer service.

    Overall Experience:

    SEEMS LIKE A POORLY RUN SUBSCRIPTION COMPANY: Please be careful and watch your subscription status to avoid getting charged boxes/subscriptions. I called in to return and get a refund. They will issue you a "partial refund, as shipping charges are not covered".

    CONTACT LENSES NOT COMFORTABLE: I ordered the trial to try their contacts out, and unfortunately, the product itself was disappointing (contact lense quality). I wear my other branded contacts from about 7 am - 9 pm, and Hubble lenses, I could NOT wear this long and had to take out right when I got home from work.

    SIGNS TO BEWARE OF: They make you call in to cancel, so you cannot just cancel easily online. They do not send you emails to remind you of any upcoming shipment. I am a customer of other subscription-based companies, and their policies and customer service are incredible. Hubble, unfortunately, is a poor example of a subscription-based company.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Oct 11, 2019

      Company Response from Hubble Contacts

      Hello Yvonne, thank you so much for taking the time to write out your review. We truly appreciate your valuable feedback. If you have any further concerns or questions, please reach out to us at help@hubblecontacts.com with the subject line "Attn: Highya."

      - Maya


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