Very poor customer service. I bought my MAX Trainer 3 weeks ago. I have only been able to use it 3 times. It has some kind of power issue. The display will not hold a charge and the Bluetooth and WiFi only work when they want. I have been in contact with customer service 5 times through email. I have not been able to get in touch with them over the phone because I am at work when the customer service line is open. Since I can't contact them by phone the customer service says that there is nothing to do to help. They won't even give the info I need to return it. So if you want a machine that you cant use, return, or get support for buy the MAX Trainer.
Bottom Line: No, I would not recommend this to a friend
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