I’m in pain every moment of every day and have huge gaps in my back teeth now. I can no longer eat like a normal person. I filed with the BBB and asked for them to let me meet this so-called orthodontist in person. Of course, they said no, I didn’t even want them to pay for the trip. My dentist warned me! DON’T DO THIS!
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
Link to this Review
Company Response from Smile Direct Club
Thanks for leaving us a review, Dana. Since we provide tele-dentistry, all of our dentists and orthodontists work remotely. We do not have a traditional office, so we aren't able to schedule appointments for customers to meet in person with the doctor overseeing their case. We have a dental team available via phone, email, and chat if customers have any issues before, during, or after treatment. I'm sending you a private message to see if we can help. Best, Madison.