I've been unhappy with my smile for as long as I can remember and I looked into purchasing veneers because I thought that was the only way to fix my teeth, that is, until a friend recommended the "SmileDirectClub". I made an appt and they got me in the same day and as I walked in, I was greeted by 2 young ladies, "Masia and Carrie", and they were so polite and helpful. Before we discussed what a new smile would do for me, they asked a few questions to get to know me and I was quite surprised how "at home" I felt with their presence. Masia and Carrie made me feel very welcome and I did not feel judged at any time during our talk and 3D scan which was a sign of relief as I was somewhat embarrassed with my smile. I'm excited for my new smile and I'd like to give a special thanks to Masia and Carrie for helping me! I own a painting business so great customer service is a must and I received exceptional service.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Smile Direct Club
Hi Mllan, thank you so much for the positive feedback and for taking the time to post this review. Our customers help us to constantly learn and improve what we do. I'm so glad the SmileShop visit was a great one and will pass on the feedback to our shop managers!