When I first got my Aligners, I had several questions...about fit, pain, etc. It took several tries before I got any answers. But I did eventually. However, I had an allergic reaction to the Aligners. I could only wear them for 3 days. I have asked for a cancellation and refund and keep getting "form letter" emails saying someone would be in touch in 3-4 days. It’s been 18 days and I’m still waiting for an answer.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from Smile Direct Club
Hi Jan, thanks for leaving us a review. We strive to provide quick resolutions for our customers, so this is concerning to see. I'm sending you a private message so that we can get some additional information and assist you with your concerns. Best, Madison.