Okay, so I went through all the impression kits and everything and I received an email at about 6 pm saying that my photos have been reviewed and approved, then was told that I was officially on my way to a smile I would love. Then two hours later I get another email telling me that I am not approved and need to visit a dentist office to plan my smile transformation, even though one of the main reasons I chose them was so I didn’t have to run into the dentist office once a month.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Smile Direct Club
Hey Rachael. Thanks for taking the time to let us know about this experience. We typically treat mild to moderate spacing, crowding, and general alignment concerns. Depending on the customer's concerns, clear aligner treatment may or may not be the right treatment for them. We're concerned to hear about your experience. If you have any additional concerns, feel free to send us an email at grinners@smiledirectclub.com so that we can help. Best, Thom.