Opendoor was a new concept to us. As we prepared to list our home I came across this option. It seemed very intriguing so after researching the seller experience we decided to give it a try. We were fully prepared to exercise the option to cancel at any time during the process. The fact that Opendoor offers this cancellation policy was very reassuring and gave us the confidence to move forward.
First the offer came back at the exact amount we were prepared to settle on with a buyer. Then came the home assessment. The repairs were over what we felt was necessary to make the sale at that price. At that point, I asked to cancel. Since we were in no hurry or need to sell right away we thought we could make the expensive repairs ourselves and recoup some of the cost by getting a higher selling price. My point is, please be aware that if you are paying for costly repairs you should get some return for that expense.
Anyway, Opendoor was very understanding of our position and rethought the repair - they credited the more expensive repair back and we agreed to proceed to closing.
After that everything progressed as normal but a whole lot quicker since you are not waiting for a buyer to secure funds. We only needed to agree to minor repairs (repairs that any buyer may have asked for) and to assist with the title process.
The entire transaction from offer to close was less than 30 days. I’m impressed and thankful to be spared possible last-minute buyer drama (which has happened to us in the past).
The entire team at Opendoor was very professional and transparent. It is a different relationship though. I never met the team face to face but they were always responsive to my questions and concerns.
In closing, we would recommend Opendoor as a viable selling option to explore.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Opendoor
That's wonderful feedback to hear, Anne! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!