Reviews (1)

I have had a great experience so far with SmileDirectClub. The aligners arrived about 4 weeks after my screening. The first pair was unbelievably uncomfortable, but I was told that was to be expected. I accidentally bent one of the ridges the first time I tried taking them out. That caused a sore inside if my cheek, but that was entirely my fault. I haven't had any problems since then.

I've followed the instructions to the letter and everything seems to be on track. My teeth are definitely straightening. My friends and family have noticed a drastic difference in the three months I've been wearing them. I love the whitening kit. My dentist also told me that my teeth are looking beautiful.

The aligners are very easy to keep clean. I soak them in Efferdent while I brush my teeth and wash my face, every morning and night. I regularly floss and brush after every meal. I have had zero stains or discoloration...and I drink coffee all day and smoke a pack a day. No joke.

So I'm pretty happy with the product. I haven't had to contact customer service yet, so I can't comment on that. However, during my screening, the ladies at the Avon Indiana location were spectacular! I was 15 minutes late because of traffic and I was their last appointment for the day. They still took great care of me and were beyond friendly and attentive. They answered all of my questions thoroughly and were knowledgeable about the process.