I'm pretty frustrated. Humans do not exist at this company. That includes customer service. They don't even bother to have a customer service team - or even a person - and all I can get on the app at best is a chatbot. Non-refundable, not possible to start back at the beginning, once you fall off the program because you're incapacitated or off the grid on vacation you just lose. You can never catch up. And no one will help. There is no one I can find to help.
Bottom Line: No, I would not recommend this to a friend
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