Reviews (1)

The first two months of aligners worked fine...but during the third month the pressure on my back left upper tooth became terrible.

It hurt so bad I could not wear the aligner. When my uncle called SmileDirect, they set up an appointment to get a scan at the Woodlands store. When I got to the store for the scan, they said the scan was not authorized even though we had an appointment. They took pictures and sent them to SmileDirect and then a man named Juan said my evaluation was rejected because the molars aren't supposed to move. But he would not explain why there was so much pressure on that molar. My uncle said he is going to have his attorney cancel the payments even if the attorney charges more than the remaining amount due. The pain is terrible. Watch out for these people.