I previously have utilized to face to face counseling but find it hard to make the time, find the time between work and be motivated to even start the process so this time I thought I would try the online counseling as it eliminates those issues and now that I have a newborn finding time for me is only at ridiculous hours of the night - which is perfect for the type of service BetterHelp offer.
My assigned counselor has raised some important questions and things for me to think about, which has been very helpful, and it's also a real comfort not having to say some of my thoughts face to face with someone as we all get very self-conscious and feel like we must be bad people or silly.
It's great that the service has a log in and a separate password as security is key with these types of discussions, and I also liked that some contact info was to be given as you never know when someone may do something harmful to themselves or others and this way you can contact the appropriate people to assist. Some people will find that hard to give the information up front but I think it's very important to do it and you feel comfortable about it once you start being able to open up to someone.
Having access to the conversation thread is good as it helps being able to go back and read over what has been said to really take it in otherwise in face to face sessions it's hard to remember everything that was said.
The alert message on the mobile is great as I hate feeling the need to always log into a program just to see if there are messages and although I can be alerted via the Hotmail message I would still need to go into my email account to see this.
Knowing I can request a different counselor or cancel the service at any time is a great offering. Also, I like that when signing up all the questions asked to get an idea of the person/the issue/who they prefer to be helped by is a nice touch.
To sum it up, I'm very happy with everything so far and think it's a great service that BetterHelp offer to people, so thank you BetterHelp.
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
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