I emailed FixMeStick because it got stuck on one page before the scan started. I rebooted, did a virus check to no avail, so I emailed them. They were quick to respond, I was very slow to react due to my schedule.
When I finally followed the procedure they sent me, it was an easy fix.
I've been with them for many years and this was the first hiccup, so I'm happy with the stick and support staff.
Bottom Line: Yes, I would recommend this to a friend
