Trim Down Club

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Trim Down Club

Overall Rating

2.9

94 Customer Reviews

Summary

Trim Down Club is an online-only weight loss program, created by nutritionists and dietitians, focused on proper nutrition to help you shed unwanted pounds. It may be right for you, but there are some downsides to this program.

Write a Review

Customer Reviews

2.9 Stars out of 94 Reviews
5 Star:39% 4 Star:7% 3 Star:5% 2 Star:3% 1 Star:44%
44% Recommend This Company
Start your review of Trim Down Club:
Sort Reviews By

Posted on May 27, 2021

Diabetes friendly

By Thomas T., San Antonio, TX, Verified Reviewer

At last a program for diabetics that lets you eat real food and treats you like a normal human being with needs and wants! Love the meal plans and the Facebook group, my levels started going down since the first week.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Diabetes friendly

Facebook group

No “cons” were specified in this review

Posted on May 10, 2021

Scam and you're never canceled

By Sha-Ron C., Atlanta, GA, Verified Reviewer

I canceled within 24 hours back in January and I'm still being charged. I've filed a complaint through PayPal and hope for some resolution through there. I've responded to emails and have a cancellation email, but so far no response.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Scam artists

Grifters

Helpful Review? 6 People Have Voted

Posted on May 1, 2021

Awesome

By Marlo H., Laredo, TX, Verified Reviewer

I loved the recipes on this site, you can choose to view keto recipes or non-keto. There are tons of functions I haven't even explored, but making these recipes has helped me begin to lose weight - down 10lbs!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Recipes

Keto recipes

Dessert recipes

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Apr 30, 2021

Trim Down Club is not suited for me!

By Sheryl S., Cedar Hill, TX, Verified Reviewer

After several months, I’ve determined Trim Down Club is not for me and I’d requested to cancel my subscription. I sent an email to the email referenced for Trim Down Club Customer Support on 3/17/21 requesting cancellation be effective that day. To date, April 26, 2021, a month later, I’ve received no confirmation of my request. I’m again requesting my subscription be canceled and that my account is no longer charged for the service.

I also ordered some books that I have yet to receive. These were ordered in March 2021, and have not arrived.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Information on weight lost

Unsure of credibility of testimonials; no way to vet information

This program and its model doesn’t work for me

Helpful Review? 16 People Have Voted

Posted on Apr 25, 2021

I was surprised how easy it was to cancel. Do not be afraid to join.

By Debra C. , Palestine, TX

I joined and realized I couldn't afford the different books they had. So I canceled. The next day, they wanted to know why, sent a refund, and really wanted to know how I was. If I could afford the different things they offer, I would. So, try it. They won't let you down. Just wanted you to know, they are not a scam.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Honesty

Good plan

You can email the CEO, they talk to you

Started out looking like a scam

Bad reviews, BUT they didn't take them down

Company Response from Trim Down Club

Jun 20, 2021

Hi Debra,

Thanks so much for your review! We are so glad to hear what you thought about our customer service!

If there is anything else we can do, feel free to email us at support@trimdownclub.com and we will help in any way we can!

All the best,

Adam Johnson

Trim Down Club

Helpful Review? 3 People Have Voted

Posted on Apr 18, 2021

Great for diabetes

By Mario H., San Diego, CA, Verified Reviewer

The Trim Down Club has a great program for people with diabetes. One of the few programs I have seen that focuses on nutrition instead of prohibition. I can change foods that I don't like, so it doesn't even feel like a diet. They also have a Facebook group that's been awesome for finding support and help with some questions I had. 100% recommend it!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Menu flexibility

Facebook community

Helps with diabetes

No “cons” were specified in this review

Company Response from Trim Down Club

Jun 20, 2021

Hi Mario,

Thanks so much for your review! We are so glad to hear that you are enjoying your membership and it's helping with your diabetes!

If there is anything else we can do, feel free to email us at support@trimdownclub.com and we will help in any way we can!

All the best,

Adam Johnson

Trim Down Club

Posted on Apr 9, 2021

A bit confusing at first

By Hannes K., Miami, FL, Verified Reviewer

I thought I would receive my meal plans in my email, but it never came through. When I wrote them, they instructed me to log into my account and I found tons of useful materials as well as chatting with a very helpful lady who showed me around and helped me make my own menus. Now I love the program and log in frequently to look over recipes.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Recipes

Articles

Chat

Sign-up process

Email offers

Company Response from Trim Down Club

Jun 20, 2021

Hi Hannes,

Thanks so much for your review! We are happy that you are satisfied with the service and are enjoying the website!

If there is anything else we can do, feel free to email us at support@trimdownclub.com and we will help in any way we can!

All the best,

Adam Johnson

Trim Down Club

Helpful Review? 1 Person Has Voted

Posted on Apr 1, 2021

Awesome

By Sally H., Peterborough, Ontario, Canada, Verified Reviewer

Intermittent fasting is my way of life. I eat until 6pm and drink water all day. Lost 13 pounds in 3 weeks and I don't feel hungry.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Intermittent fasting option

IF meal plans

You can select to skip breakfast or dinner

Wish they had an app on the app store

Company Response from Trim Down Club

Jun 20, 2021

Hi Sally,

Thanks so much for your review! We are so glad to hear that your membership and the intermittent fasting are working for you!

If there is anything else we can do, feel free to email us at support@trimdownclub.com and we will help in any way we can!

All the best,

Adam Johnson

Trim Down Club

Posted on Mar 30, 2021

Great step by step guide

By Jason R., Yucatan, Mexico, Verified Reviewer

Although I was hesitant of an online weight loss app, Trim Down was great because it provided lots of step-by-step guidance since day one. Whenever I have questions about my diet or how to use the app, I can use their chat and immediately solve my questions.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to follow menus

Great live chat

Clean design

Newsletter sends too many mails

Company Response from Trim Down Club

Jun 20, 2021

Hi Jason,

Thanks so much for your review! We are so glad to hear that you are enjoying your membership!

If there is anything else we can do, feel free to email us at support@trimdownclub.com and we will help in any way we can!

All the best,

Adam Johnson

Trim Down Club

Posted on Mar 3, 2021

Cancelled and keep getting billed

By Donna V., Leeds, AL, Verified Reviewer

I requested a cancellation pretty quickly into my membership as it really seemed not a good fit for me. I received an email back saying they had received the cancellation request. But I have been billed for two more months for something I canceled and that they had acknowledged my request to cancel. So I am not at all pleased. I have sent several more emails and I had better get a credit for them billing and taking money out of my PayPal WITHOUT authorization. I will be contacting the Better Business Bureau concerning this.

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Nothing extraordinary or different about their program

Company Response from Trim Down Club

Mar 3, 2021

Hi Donna,

We would be happy to explain what happened.

We received a cancellation request from you on December 29th, we answered you on December 30th offering you Free Lifetime Membership. We did not receive a response so we were not authorized to touch your account. You answered us on February 28th asking to cancel and refund the last two payments so we canceled and refunded the two payments and answered you on March 1st letting you know that your payments were refunded.

We are sorry for the confusion this caused, but your account has been canceled and refunded and you will no longer be charged for the subscription.

All the best,

Adam Feldman

Trim Down Club

Helpful Review? 6 People Have Voted

Posted on Feb 16, 2021

Not happy!

By Melissa W., Thompsonville, IL, Verified Reviewer

I tried for $1.99, got my menu and recipes for the first week. Decided it wasn't for me so I canceled and received a notice that they received the cancellation, but then they took $9.90 out of my account the next month. I have to close out the card to keep from being charged next month. Not happy at all.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Company Response from Trim Down Club

Feb 16, 2021

Hi Melissa,

We would be happy to clarify what happened.

We received a request to cancel on January 6, 2021. We replied to you immediately offering you Free Lifetime Membership. We did not receive a response, so we left your account untouched since we were not authorized to do anything else without your reply. You responded on February 10th asking to cancel instead of receiving the Lifetime Membership, and we went ahead and canceled the same day.

We are sorry for the confusion this caused, but your account has been canceled and you will no longer be charged for the subscription.

All the best,

Adam Feldman

Trim Down Club

Helpful Review? 1 Person Has Voted
Showing 12-22 of 94

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.