I’ve had a Tradesy account for many years and have sold a lot of items through this website (sold for over $17,000 total). Recently the site was hacked and my account was compromised. The hackers changed the email on my account and also PayPal address connected to my account and withdrew over $1800.
The fact that I've always had one email and one PayPal account with Tradesy and all of these sudden changes made and money withdrawn did not cause any red flags with Tradesy. Tradesy should have flagged the account for extra verification when a seller who has sold items and transferred money out many times changed the email and PayPal address on the account all of the sudden.
When I noticed something is wrong I called to let them know "my email" on the account is not mine I got a non-chalant answer that I probably typed my email wrong. I kept checking and noticed my funds are gone and Tradesy did not do anything about it. I can't even get a call from the manager and got an above to call PayPal. This is not a PayPal issue because my account with PayPal has not been hacked, this is a Tradesy issue. Zero concern about it and they are not refunding me my money.
Awful service in such a stressful situation. I've checked all my other accounts and they were no attempts to log in. Tradesy was the only one hacked. No one stole my password, and I only use the account on my app.
Length of Use: 2+ years
Bottom Line: No, I would not recommend this to a friend