BetterHelp Reviews - See What Customers Are Saying

The ease and comfort of using their app is amazing! The service providers are really helpful and responsive. It’s really worth your money, and you get the help you need without leaving your home. The app is also protected with a passcode so you have a lot of privacy. And you have a lot of counselors to choose from so you can definitely find the right counselor for you from such a huge variety because finding the right counselor can be very difficult. There are many counseling options which I highly appreciate as well. Overall I am very glad to use BetterHelp.

The only possible downfall about this could be that the sessions are just half an hour sometimes it’s not enough. But in the end, it’s all about making it available to everybody possible. Therefore it’s still understandable.

Bottom Line: Yes, I would recommend this to a friend

I've been using this service for over a year now as I deal with my problematic drinking and inability to grow up and be responsible for my life and the day to day issues that arise. The weekly sessions help me to focus on the parts of myself I need to work on, and give me a platform to air my tangled thoughts and together make sense of what's happening for me. It's been affirming to speak to someone who understands the pain of addiction and the underlying issues that need attention. The work is tough some weeks, and yet I know I'm coming ahead in leaps and bounds. Devon is able to frame where I am and how far I've come and affirm the changes that are happening which keeps me grounded and focussed. I highly recommend this service to those who truly need support (even when there appears to be not much change) and persevere with your counselor as things do change as you accept yourself, address yourself and work on the aspects of yourself that need to be strengthened.

Bottom Line: Yes, I would recommend this to a friend

I didn't know an email exchange on a daily basis would be more beneficial than face to face counseling. I enjoy the communication medium, it is helping me assimilate the information and to share in a meaningful way. To have an interaction that is ongoing is nice. I have been in sessions in person and felt like things were helpful the first few times, then as time goes by I notice I am just rehashing the day. This way I can actively work on suggestions, and learn about them in a way they can be applied. I would recommend this type of counseling to anyone looking for real change.

It reminds me that the written word is, and has always been powerful.

Bottom Line: Yes, I would recommend this to a friend

I am grateful to have had the opportunity to use BetterHelp during a very stressful time in my life. Turning 40, getting a divorce, and trying to protect both my son and myself as we exit from an emotionally, financially and physically abusive family home. In other words, the perfect storm. I was refused psychological support over 10 times by the welfare systems of England and France (I’m American, my ex is French), by eliminating the red tape and prohibitively expensive pricing, the scheduling process of BetterHelp stood head and shoulders above the competition before the first session even began. I found my counselor to be supportive, responsive, professional and left our session feeling that I had been heard and cared for. Which in turn prompted me to make responsible decisions to help myself. Truly not sure what more someone should expect from psychological treatment. If they allowed transcripts of sessions to be transcribed and emailed to patients, I would probably post it on my Facebook page. There are A LOT of people in this world who could benefit from it. My soon to be ex-husband is certainly one of them! They are also extremely transparent about the limitations of the service (serious time-sensitive situations like suicide, or conditions requiring "diagnosis" and medication). This straight forward approach is an excellent model, and I believe it should be highlighted to communities about how they can improve their own established, deeply flawed social care institutions.

Bottom Line: Yes, I would recommend this to a friend

I discovered BetterHelp through a YouTube blogger dealing with severe depression and social anxiety. Her blog was about her life struggles and in the "read more" section of her YouTube channel she described how BetterHelp.com has changed her life, literally. Being able to meet with a therapist over video, phone, and chat is an extremely good method for these conditions which I share with her. I have found in my first month on BetterHelp that they matched me with an extremely good and well-qualified therapist. The ability to chat between sessions and to schedule a call on short notice is a perfect fit for depression sufferers. I have found the service to have a very high integrity and they work with you on the monthly cost which is well within or below the norms that I have experienced.

I would not hesitate to recommend this service to anyone even if you have other group or private sessions already.

Bottom Line: Yes, I would recommend this to a friend

Great counselors. When scheduling times don’t be afraid to talk directly with your counselor to get a time you want. The only downside is that you typically can’t schedule the same time every week, schedules vary, book early!

Bottom Line: Yes, I would recommend this to a friend

Prior to BetterHelp, I met with many therapists and either didn't keep up with them or they moved. With BetterHelp, I have been able to stay consistent with my therapy since it's so easy to use and customized to your schedule! A plus is that they paired me with the best therapist I have ever had! Granted I got very lucky but you are able to pick another therapist if the first one didn't work out! You also don't have to leave home and rush to get to your appointment.

Bottom Line: Yes, I would recommend this to a friend

I have been with BetterHelp off and on for over a year, possibly 2, I can't recall but I love this service. I have been "on and off" because I was able to feel good enough that I didn't need it again for a while.

BetterHelp is perfect for this day and age where time is hard to come by but you have help at your fingertips whenever you can find that time.

When I was at my worst I scheduled calls with my counselor, Katie, once a week. She helped me create reachable goals to achieve a happier and healthier life. I am so thankful for BetterHelp and Katie for helping me regain my happy family life.

Bottom Line: Yes, I would recommend this to a friend

I would recommend BetterHelp to anyone who feels like they don’t want to talk. That’s where I began not wanting to talk about how I feel at all and just hiding behind my feelings. And I began to realize I was getting really depressed because I’m not actually happy, I’m really sad and really depressed. But I downloaded an app and started talking to a counselor. And it’s helped a lot, it’s opened the door I never wanted to open but needed to open to go through it and get on with my life. My counselor has done an amazing job doing it with me at my pace, not hers. She listens very well and is an amazing person when it comes to understanding how life isn’t always perfect.

Bottom Line: Yes, I would recommend this to a friend

I've only been using BetterHelp for a few weeks, but my assigned counselor has been compassionate and helpful in guiding the sessions. I've been using the text chat option and it seems to really help as I'm far more eloquent in text form than verbal. It also makes for a much more relaxed session as my anxiety doesn't appear so often when I'm writing. 10/10 would recommend..

Bottom Line: Yes, I would recommend this to a friend

I would definitely recommend using BetterHelp. I have been using them for 3 weeks and I have never felt better. The counselors are very caring and professional. They listen and just help in any way they can. I can't imagine my week without talking to my counselors now. They have changed my life.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp.com is a great resource that provides affordable counseling on your schedule. I highly recommend it if you are looking for some assistance in working through some issues.

Bottom Line: Yes, I would recommend this to a friend

Heather listened and got me. She saw how my problem at this moment is a pathway to a transformation from doormat to person. Thank you Heather and BetterHelp for a quality session.

The tech needs a bit of work (even this message is not sending well), but overall it was an excellent experience. Makes time for self-care.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp is something everyone should at least know about it, if not use. Given the proportion of mental illness in the population, this has never been more imperative. BetterHelp does what it says on the tin - the help provided is only as good as the user makes it. Get out there and get better!

Bottom Line: Yes, I would recommend this to a friend

BetterHelp set me up with a counselor whom I have been with ever since. They're screening questions are excellent for helping them pair you with a counselor, but you are able to switch counselors if you're needing something different, or if for some reason you and your counselor don't "click".

BetterHelp's site is user-friendly, which is great for people who have anxieties, who like order and organization, and efficiency. Everything you need is right in your account profile. They offer so much like groupinars, live video sessions, and now you're very own journal, which you may share with your counselor if you so choose.

Good communication is another wonderful thing that BetterHelp has going. They truly are respectful, timely, professional, and on top of things. You can expect a prompt email with pertinent information.

I have recommended BetterHelp to people, and will continue to do so. It has been a blessing in my life and I'm most grateful.

Bottom Line: Yes, I would recommend this to a friend

Before seeking help through BetterhHelp I had reached out to local counselors by phone and email to schedule a face to face session. None of the counselors called or emailed me back. I was in desperate need for someone to talk to and the price didn't matter. I read reviews about BetterHelp and I wasn't for certain if the service would work for me, but after reading several counselors' profiles I found one that was a good fit. I am beyond happy with the results that I have achieved and I could not have done it alone. I was battling with depression, anxiety, chronic stress, and compassion fatigue. My symptoms decreased weekly upon talking to a counselor through this service.

Bottom Line: Yes, I would recommend this to a friend

My experience with BetterHelp has been amazing. The level of convince offered by their service makes it so easy, almost TOO easy, to get help when I need it. I receive life skills and advice and guidance from my counselor. And what’s great too is they not only offer a free 7-day trial upon request, but they have a financial aid option for those struggling to afford their service. I highly recommend this service. It’s probably saved my life.

Bottom Line: Yes, I would recommend this to a friend

Just yet more pointless "therapy". I wasn't challenged or questioned to find out more about what's wrong. Therapists are supposed to do more than just sit there and listen to a patient vent. Ask the right questions and find out what's wrong with me.

Oh, and homework? Seriously?

Bottom Line: No, I would not recommend this to a friend

BetterHelp has really helped me manage my anxiety and depression in a healthy way. Even when I don’t have the strength to keep up with it, it’s comforting to know that it is always there!

Bottom Line: Yes, I would recommend this to a friend

I have really enjoyed my experience with BetterHelp. I came to their website after being unable to find an in-person therapist that was both available and affordable. BetterHelp's platform makes therapy affordable for me and I am really grateful for it!

Bottom Line: Yes, I would recommend this to a friend

I was severely depressed and anxious before I started using BetterHelp, though I still struggle daily I at least now know there is hope. There always is hope. I look forward now to the next chapter in my life.

Bottom Line: Yes, I would recommend this to a friend

I was always curious about online counseling but was skeptical of its effectiveness and cost. When I made the leap and signed up for BetterHelp, I liked that I was matched up with a counselor that was perfect for me. I also liked the flexibility of scheduling my sessions and how much more affordable it was than average counseling. I felt like I could connect with my counselor just as well as I would if they were in the room. I was matched with a counselor who is understanding, compassionate, and offers me activities and resources to help me with my specific issues, completely personalized support.

I recommend Bette Help to anyone who is wants counseling but needs something that better fits your schedule and budget.

Bottom Line: Yes, I would recommend this to a friend

Having counseling sessions in my own home is so convenient.

BetterHelp offers a variety of options to get help in the convenience of your own home.

Not only you have weekly consultations via video, call, or message, but you can also message your counselor at any time you feel you need some support.

BetterHelp is also very discreet as no one needs to know what you're doing in the privacy of your home or even bedroom.

Your counselor also checks up on you and send you worksheets to help you on your journey to mental and emotional freedom and happiness.

Bottom Line: Yes, I would recommend this to a friend

They matched me with the perfect counselor. I can get daily motivation outside of our sessions. Sessions are scheduled at a time that's best for you, and even if there isn't availability on their calendar they usually can fit you in where it's best. You can choose to text, phone call, or video call your counselor. It's super convenient and worth every penny.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp came into my life at a time when I needed a quality intervention. I was suffering from low self-esteem and anger management issues that were threatening my overall well-being and relationships. I did not have the time or energy to seek counseling through traditional means and found BH online. I was referred to a counselor who just turned out to be a perfect fit! She was both experienced in the 12 step process, couples therapy, people dealing with self-esteem issues and who were from an ethnic background. I trust her completely. With her help and direction along with several Webinars, the initial intervention was both thorough and varied. In addition to counseling, there were Webinars on managing relationship issues, building self-esteem, getting through the trauma of an affair, etc. all from the comfort of my own home!

Simply put, a tremendous find at exactly the right time! A life-changing gift that will have a lasting impact on my life! Thanks.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been a lifesaver. My counselor was able to hone in on my therapeutic goals and provide me with therapy, tools and resources, and a consistency that helped me through some really rough times. Being able to receive therapy without having to leave my home has made it easier for me to not miss appointments. I have recommended this service to everyone and anyone who wants to start therapy, but isn’t sure how to start the process.

Bottom Line: Yes, I would recommend this to a friend

I never knew there was online counseling until I saw an ad for BetterHelp. This is my third month and it has been extremely helpful. I recommend it to anyone who would like or needs counselling. It’s more convenient than having to go to an office once or twice a week. They care about your needs and will work to get you a good match.

Bottom Line: Yes, I would recommend this to a friend