The Black Tux Reviews

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The Black Tux

Overall Rating

4.7

380 Customer Reviews

Summary

The Black Tux is a tuxedo and suit rental service that comes with purchase options as well. Learn what customers are saying about this service.

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Customer Reviews

4.7 Stars out of 380 Reviews
5 Star:90% 4 Star:1% 3 Star:0% 2 Star:0% 1 Star:7%
93% Recommend This Service
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Posted on Dec 16, 2017

Outstanding experience

By Robert McLaughlin, North Carolina , Verified Reviewer

Excellent service. High-quality tuxedos as well as an array of highly fashionable selections. Quite satisfied with my rental! I would strongly suggest to any gentleman looking for formal wear to begin and end their search with The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 16, 2017

Tux ordered in minutes

By Thomas Dobbins, New York, Verified Reviewer

Great experience all around, removes the issue of needing to see a tailor. The tux style was already pre-selected by the groom. All I needed to do was input my sizes, and I was in motion in under 5 minutes. The pants have tighteners on each side to provide more of a perfect fit.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 16, 2017

Absolutely worth it!

By Kunle Oyedele, California, Verified Reviewer

Great fit, classy garments, early shipping, great return policy; what's not to recommend?!

Thanks for making my wedding day rock! The tuxedos looked stunning and had everyone asking where we got them.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 11, 2017

Fantastic service

By Howard Redlus, South Carolina, Verified Reviewer

This service was overwhelming. Extraordinary in their promptness to respond and make every accommodation to make sure the fit was correct and got here on time. In addition, they were just as accommodating for the return process when I could not return the tux according to the schedule. The ease with which the return was accomplished was also outstanding.

Great, great company and people to work with. Could not say enough wonderful things about their service.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 11, 2017

Wedding tux rental

By Andrew M, Georgia, Verified Reviewer

I was honestly very skeptical about renting a suit to wear, especially because I knew I wouldn't be able to try it on until the day before the wedding due to a personal situation. The customer service I received off the bat was phenomenal with their size recommendations and their attempt to send the suit overseas for me to try on before the event. The suit fit is extremely well for not having it tailored.

Overall, I was very satisfied with my experience and would definitely recommend it to anyone looking to suit a bridal party.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 9, 2017

Great experience

By Jason Holder, Sunnyvale, TX, Verified Reviewer

We received a number of compliments on how we looked that night. The ordering was easy, although I thought I would mess up my measurements. I did not, and everything fit great and looked terrific.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 9, 2017

Love The Black Tux

By Niche Fray, Florida, Verified Reviewer

The Black Tux was absolutely amazing! I would highly recommend them for any bride or groom who wants a simple and easy rental process.

At first, one of our primary reasons for choosing them was because they offered the specific shade of blue that we were looking for, but we are so glad we ended up with them! Our five groomsmen all lived in different states and they were all able to just put in their measurements and rent their individual suites based on the complete outfits that were pre-chosen by us!

The prices were also very reasonable to suit varying budgets. We loved that we could see where each of the groomsmen were in the process, whether they had submitted their measurements or paid for their suit as yet so that it was one less thing to focus on during wedding planning.

When my husband received his suit, his pants were a little tighter around the waist than he’d wanted and The Black Tux’s customer service was phenomenal. Their website is so user-friendly, and we were able to get the correct pants in just a few days, plenty of time to spare for the wedding!

The quality of the suits was absolutely fantastic, one of the groomsmen even said he didn’t want to return it because he loved it so much! It was also wonderful that they gave us three days to return the suit after the wedding because some other companies only give one day.

Our experience was terrific and I would highly recommend The Black Tux to any couple planning their wedding!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 8, 2017

Finally

By Matthew Walton, Philadelphia, PA, Verified Reviewer

Finally, a company that really understands the way a rental suit/tux should fit and feel. Great fit, good service, easy process, and great price! What else can you ask for!? Suit quality surpassed that of the local “big box” suppliers, had a modern fit, and made the whole process stress free.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 6, 2017

Wedding suit rentals

By Mark Grande, Daytona Beach, FL, Verified Reviewer

As far as I know, everybody in my wedding party loved their experience with The Black Tux. Everything was super simple, and the customer service was incredible. I know a couple had a sizing issue with one or two items and everything was corrected ASAP with little to no hassle. The wedding went well, and everyone looked great!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 3, 2017

A great service

By Sam LeBlanc, Georgia, Verified Reviewer

Four men in our family at 3 different addresses got their tux from them for my brother's wedding on November 18th in New Orleans (not where I live). The quality was exceptional for a rental, and it included everything I needed, including the socks!. It was easy to return, and my father had to get a larger coat, which they delivered immediately. I was impressed, and I felt the price was reasonable.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 3, 2017

Fantastic tuxedo rental

By Matthew Richards, New York, NY, Verified Reviewer

The Black Tux has great suits and fantastic customer service. I received lots of compliments on my tux (and I was just an attendee at a black tie wedding). I will rent from them again and recommend to friends!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 21, 2017

Best fit ever

By Jason Davis, Los Angeles, CA, Verified Reviewer

Perfect fit, great quality, and super easy process. It felt great wearing my tux, too. You know, that confidence that comes when something wears well. I was unsure about measuring myself, but the videos made it really easy. I seriously considered buying the tux instead of returning it, true story.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 21, 2017

Amazing!

By Shay, Summit, NJ, Verified Reviewer

EXCELLENT. The quality is unparalleled. My jaw dropped when I saw my groom. It can't compare to any other rental place. They are always there to answer questions and are extremely helpful! The guys seriously looked like they were out of a magazine and were getting complimented all night! The tuxes fit like a glove, and you could tell they were extremely well made. Shipped sooner than expected to make sure everything was perfect. Say goodbye to boxy, weird, loose-fitting suits!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 18, 2017

Truly quality service

By Mark Warrington, Arkansas, Verified Reviewer

The Black Tux was easy to work with at every point of interaction. The clothes arrived in a timely manner and without any issues in regards to fit. The quality of the actual clothes was good, on par with any other rental company I've done business with. I had a travel problem that caused me to have a late return, and the customer service team was very easy to work with in getting the late fee waived. Overall a very positive experience.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 18, 2017

Slim-fit wedding suit

By Chris McCune, Oklahoma City, OK, Verified Reviewer

I placed an order through The Black Tux for a slim fitting navy suit. Just as described, the suit showed up several weeks prior to the event with clear directions on what to do if the suit does not fit as expected. Of course, with my expert measuring skills assisted by their video directions, my suit fit perfectly. Great service and great company! I would highly recommend The Black Tux to anyone who is looking for a special occasion suit.

Great job.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Nov 18, 2017

Great experience

By Michael Smith, Arkansas, Verified Reviewer

It was just a great experience all around. Great customer service and the setup is easy from start to finish. With a great selection for any occasion, I would highly recommend The Black Tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2017

Awesome service, great quality, saved the day!

By Clark, New York, Verified Reviewer

I needed a tux with 4 days until my event, and they were able to send me out a tux with no problem, which got there 2 days before my event. Perfect fit all the way around, great quality, and the customer service on the phone was super easy.

The best part, returning it was as easy as dropping it off in the same box it arrived in at a local FedEx location 2 blocks from my apartment. I will definitely be using them again. To be honest, I would have bought that tux.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2017

Black Tux is legit

By Vin M, New York, NY, Verified Reviewer

The service was amazing, the tux was amazing, and the experience was amazing. I wore the tux for a wedding and kept receiving compliments on how nice the tux looked. I will definitely recommend this to friends and family! The tux perfectly fit as if it were custom made just for me!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2017

Exceptional customer service and quality clothing

By Kevin Oliver, Philadelphia, PA, Verified Reviewer

A great experience all around. Proactive and helpful customer service with surprisingly good quality clothing for the price. The shoe size I ordered came a bit big. I let our representative know (Kimberly C.), and she shipped out a smaller size immediately. The return process is a breeze with pre-paid labels. I would highly recommend!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 18, 2017

Best tux ever

By Erik Laursen, Cincinnati, OH, Verified Reviewer

I had an event where I traveled from home to New York City on a fast timetable. The tux came to me as the best fit I've had (aside from custom tailored). I was able to easily travel with it. Customer service was stellar.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2017

Great product, better service

By Adam Miller, Los Angeles, CA, Verified Reviewer

Everything looked great, and it arrived in time with everything I needed. Their team even recommended a different size to better fit, and truly, it did fit better.

The only critique was that the collar of the shirt was a little irritable, and halfway through the wedding reception, I had to ditch the bow tie and unbutton my top button. I submitted this feedback to the company not expecting a response, but was quickly reached out to with follow-up questions. They even refunded me for the cost of the shirt! Great company.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 15, 2017

Very happy with service provided.

By Miller Winecoff, Charlotte, NC, Verified Reviewer

The whole process was so convenient. And the tux looked just as I hoped it would. Also, I received numerous compliments at the wedding we attended too. Highly recommend this service. We plan to use it in the future.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 14, 2017

Great company

By Sherry Ellsworth, Longview, TX, Verified Reviewer

Great company to work with; very friendly and I would highly recommend. We actually ordered three tuxes from them for our son's wedding, one of which was the velvet jacket that our son wore. He received several comments and was asked where he rented from! Thank you for making his day special! We will be going with The Black Tux in the future!

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 14, 2017

Black Tux saves the day

By Dillon Ehrlich, Morenci, AZ, Verified Reviewer

I originally had all of my groomsmen order suits from Combatant Gentleman, but with the wedding a month away I had not heard anything or gotten any suits. So I had to scramble and find what to do, and that’s when The Black Tux came to the rescue. They responded to my tweet to Combatant Gentleman and helped make the wedding a success and helped everyone look great. The suits all came in and fit everyone perfectly. It took something that had turned into a lot of stress into something that was so simple and easy.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 14, 2017

Awesome!

By Grayson Shirley, Charlotte, NC, Verified Reviewer

These guys were on top of things when the first order didn't fit! I was worried that I wouldn’t get my redo in time since I dragged my feet trying on the original! It showed up the day I was leaving town and for a lot better! Thanks a lot.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 13, 2017

Suit rental from The Black Tux, a "seamless" process

By Michael R., Indiana, Verified Reviewer

From the moment I placed my order, I had nothing but superb customer service. I had had questions about changing some sizes before my order had shipped, getting things altered, I accidentally let my return date lapse (I thought it was a day later than it was), getting a refund on my alterations, what to do with my garment bag after the zipper came off while my suit was still zipped inside, and more, and every rep from The Black Tux I spoke to about these things was extremely helpful and timely and polite, and it really made an impact on my perception of the overall service.

Many of the suits themselves are affordably priced and they look great, and the whole process of receiving the items two weeks before the event so that we can try it on and get replacements if necessary is such a breeze. This is a really tight operation. I will have to purchase my own suit so that I'm not repeatedly spending money to rent stuff, but should I ever need to rent a suit again, The Black Tux will be my first thought. And I will gladly recommend it to anyone I know who needs to rent one. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Posted on Nov 10, 2017

Great experience!

By Joe Pekarna, Shakopee, MN, Verified Reviewer

Upon ordering my tux, I was contacted within an hour by a representative to discuss potential size adjustments, which was extremely impressive. The tux arrived in plenty of time, and was easy to wear, while still looking great. Not having to go anywhere to be fitted or pick up the tux took a lot of the stress out of the process as well. Very cool experience!

Bottom Line: Yes, I would recommend this to a friend

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