TBdress

TBdress is a scam. I ordered two dresses and measured myself several times and compared it to their sizing guide. Dresses arrived and were nothing like advertised. First, the dresses didn't fit and I could not even zipper them. Second, the color was not as represented on their website. The material was cheap and not at all what was shown on the website. Dresses reeked of chemical dye so bad. Emailed customer service and explained issues and requested return shipping address and instructions and RMA number, as I explained I was sending these back and wanted a full refund. I have gone back and forth with customer service numerous times. Refuses to provide me with the return shipping address or instructions. They keep making excuses.

I wish I would have read the reviews before I ordered from them. I filed a complaint with PayPal as I was getting nowhere with customer service.

Bottom Line: No, I would not recommend this to a friend

I bought a dress for a friend's wedding. Once it arrived I immediately noticed the color was 5 shades off of the picture, 1-2 is understandable, not 5. There were pulls and snags along the bust, which is the focal point of the dress, and the seams were poor quality and very visible.

I contacted the company immediately and asked for a return or exchange. They said I must pay to return the item and they would only offer me $30 USD for the dress and that was it. The dress was $170, they had to be kidding me.

The best part is that on their website, they state that they will offer returns or exchanges if the customer is not 100% satisfied. Of course I am not satisfied, the dress is defective.

DO NOT PURCHASE ANYTHING FROM TBdress. It has been almost a month now and they will still not budge or help me at all for their own mess up on their end.

I have launched a claim with PayPal.

Bottom Line: No, I would not recommend this to a friend

I paid for a beaded high low beach wedding dress, it cost $120.26 all together with shipping included. I paid with my debit card and they took the money out of my account. When you cancel an order, you get your money back. I want my money back.

Bottom Line: No, I would not recommend this to a friend

I don't ever write reviews, but this is the MOST HORRIBLE website and shopping experience I have ever had! The quality is straight up cheap plastic from China. Don't be fooled when it says they are from Poland. Their phone number is from China and by the way, doesn't even work.

All of the reviews from their website are FAKE! They put all of those up themselves!

They will not, and I repeat, WILL NOT return/refund/exchange anything you buy from them. No. Matter. What. They will keep telling you that they are not responsible, don't guarantee sizes, colors, fit. They told me my computer screen is showing me different shades of the colors, that's why my dress is nothing like the color I ordered.

Also, they speak no English, so have fun with that.

Paid hundreds of dollars for the most cheap ugly material I have ever seen. I ordered per their size chart, and the size of the dress is all un-proportionate. But of course not their fault again. They legit ask you to go to your local tailor to fix your issues and offered me only $50 on a $600+ order.

They start making up excuses saying that the shipping is way too expensive and will take months to get to China, plus they will take your "free shipping" away and charge you for it. They say they can't do anything with the dress afterwards, but it wasn't a custom order.

I've been redirected to more than 3 people who all say the same BS. Just do yourself a favor and don't EVER BUY FROM THIS SITE.

If you buy something for $100, they use $1.50 to make the item and the other $98.50 for the shipping cost, but they tell you "Free shipping." TBdress is a LITERAL JOKE. Horrid business practices and appealing customer service. ZERO STARS!

Bottom Line: No, I would not recommend this to a friend

Please do not purchase anything from this company. They are a scam and will do anything to keep your money.

I bought a coat there and then when I tried to exchange it for another coat before it had shipped they wouldn’t let me. They don’t seem to speak very good English and are not very competent, or shall I just say intelligent. I stated very clearly and in plain English that the coat I had already paid them for it had not shipped, so I wanted to exchange it for a different coat, which was a different price and I was willing to send them the difference. I kept getting emails back from them saying that they didn’t understand what I wanted and they were saying so we will ship you two coats so you owe us money before we can send the second coat. I was not trying to buy two coats I just wanted to exchange one coat I had already paid for, for another coat before they shipped it. But no matter how plainly I said it, they were confused and could not understand me. So I think they don’t speak very good English.

I tried to call the phone number, of course it is to China or somewhere else, I’m not sure, but I am not able to reach them by phone. I paid for this coat weeks ago and at this point, I would just take anything. I also tried to tell them I wanted to change the sizes from extra large to 2XL. And they didn’t understand what I meant and said they would send the Extra Large. Again didn’t understand that I wanted a 2XL. So it is impossible to communicate with them on email. And you can’t call them. So I’m not even sure if I will get the coat I originally ordered and paid for, I guess we’ll wait and see.

Very poor customer service. I would not buy from them again. What a hassle!

Bottom Line: No, I would not recommend this to a friend

These folks are quick to take your money! SLOW to actually deliver the goods.

I have been waiting three months for something I don't want/need anymore. They WON'T return my money!

The item has been OUT OF STOCK since before I ordered it! They should have never taken my money for it! Now, it's THEIR FAULT, not mine, and they won't RETURN my money they have been using for three months!

DON'T DO IT...unless you just want runaround and hassles!

Bottom Line: No, I would not recommend this to a friend

If I could give them a zero star rating, I would. Absolutely the worst company I have ever had the misfortune to order from. Woman size Medium coat could fit a small 10-year-old child that weighs 75 lbs soaking wet. When I tried to exchange it, they took the exchange but never sent me another coat. I had to contact them, they informed me I would have to pay MORE shipping. I told them to keep it and give me my money back. They told me they issued a credit for $10.00 less than what it should have, but I wanted it to be done, so I didn't argue further. Wait a month, no refund. Contact the company, they then tell me that my exchange was damaged (it wasn't) and now they are reducing my refund another $10.00. I told them to stuff it and filed a complaint with my credit card company for a refund. Do not order from this company.

Bottom Line: No, I would not recommend this to a friend

Basically, you cannot return any purchases, even if the description is incorrect or they sent the wrong size. I returned two items, one was the wrong size sent, and another one was not as described. But they made me pay for return shipping which I said OK since I didn't want to argue with them. Because the customer service insisted I have to pay the return. So, I paid $10.8 shipping to return two items, which I thought I will get back $45 that I originally paid for two items. But I ended up getting back $11.99. Another customer told me they will deduct the original shipping cost and refund me the rest. This is how the return works! What a scam! They can say anything or deduct any money they want. Minus the return shipping cost, I ended up getting $1.19 back for returning two misrepresented items. They don't care if it was their fault that they sent the wrong order or misrepresented. As long as you return an item, you need to pay for round trip shipping. Buyer be aware!

Bottom Line: No, I would not recommend this to a friend

I ordered a jacket, it came in three weeks, the company provided no receipt, no order number, no email confirmation, no return label...Customer service was of no assistance when requesting a return, still provided no return address, nor order number, but charged my card for the item. This is an online rip off company providing a bogus address for returns with no zip code provided. No physical address listed with the BBB in the US. They are located out of Beijing China under CEO ZHANG HONGLU in 9/8/2015 serial number 86320812 registration number 4806596 law office L80. BEN, LINDSEY HEATHER is the employee listed on trademark papers as a contact. I hope this helps. The BBB doesn't even have a physical address for this company. Their site needs to be shut down for misrepresented products and scamming people's money.

Bottom Line: No, I would not recommend this to a friend

I do not take reviews lightly and usually just give positive ones, but this is hands down the worst company I have ever dealt with. I ordered a dress and it was not at all what they had claimed it was. It was cheap, ugly, and basically junk. The description said velvet, but it was in no way velvet. I tried contacting the company to do a return and they tried telling me I had to pay return shipping (even when their error) and it was going to be over $100 to ship back to them! I will never, ever, ever do business with them and will tell everyone I can not to either. I would give negative stars if I could.

Bottom Line: No, I would not recommend this to a friend

I ordered a jacket from them three weeks ago. I was so excited when I received it as I needed this for my work uniform. I ordered an XXL in case it ran small and unfortunately the jacket is an XS and I can’t even get it over my arms. I immediately asked for a return where they sent me a very rude email saying if I returned the garment I wouldn’t get anything back between paying for the second shipping and the original shipping, so I shouldn’t send it back. I am sorry very disappointed.

Bottom Line: No, I would not recommend this to a friend