TBdress

First of all, they do not deserve a one-star rating, so I don't know why you cannot post this without clicking on the stars. They deserve a minus ten stars.

The TBdress site and the people who run them are fraud!

I ordered a supposed black "Vintage Pure Color Women's Bag Set (Six Bags)" on December 24, 2016, and got a poorly made bag in gray. Even an old woman cannot go out with such a bag. Altogether, I spent $60.71.

I do not know, maybe Chinese people cannot recognize colors. I contacted their horrible representatives (Cecilia and Crystal) and was told to send the pictures, which I did (I sent it with a real black bag beside it). They offered to refund me $20, and I told them to make it $30 then I would count my losses.

Then they refused and wanted me to ship the stupid bag back at my own expense. I told them I could not do that because it was their fault in the first place. They ask customers to ship items back because they know customers would never want to be responsible for returns, thereby getting stuck with their fake products.

You cannot tell a book by its cover. They post beautiful pictures online to attract customers, but I am advising you, do NOT waste your money, on these Chinese products!

I can never recommend this to anybody, not even my enemies!

Bottom Line: No, I would not recommend this to a friend

The dress I ordered is beautiful! I got it sooner than I thought, and the quality of material is really good. The dress looks just like the picture.

I was worried after ordering the dress if it would look like the picture. I am happy to say the dress looks very beautiful in person, just like the picture. I ordered it in champagne color. I love the color and the dress. Thank you TBdress!

Bottom Line: Yes, I would recommend this to a friend

They are ready to provide help when necessary and are very quick at responding to emails! If your package does not arrive on time, don't be worried. It will arrive eventually. Great quality but be sure to order your items a month or two ahead of time.

Bottom Line: Yes, I would recommend this to a friend

I love the dress I bought!

Even though it took longer than I had expected to get it, I was really satisfied when I got it and tried it on. I ordered it in the ice blue color and was unsure if it would be the color I was expecting, but when I got it, it was absolutely beautiful. I am so thankful to the tailor who made my dress, and I was very happy once I got the order. I would definitely recommend getting this dress, it was beautiful!

Bottom Line: Yes, I would recommend this to a friend

Absolutely perfect. The sizing was actually pretty spot on, so the fit was friggin' perfect. It's as beautiful in person as it is in the picture. I am crazy in love with this dress.

Bottom Line: Yes, I would recommend this to a friend

I got my dress today and am really satisfied with it. I will order here again soon.

Bottom Line: Yes, I would recommend this to a friend

We bought 2 dresses for our bridesmaids. 1 was OK, the other was badly made and uneven. We complained to TB Dresses.

They offered a 50% refund, even though the website said 100%. Plus they NEVER gave a return address so you can't send anything back.

They said the dress was made especially for us. This is nonsense as these are off-the-peg items. We were never asked for measurements, just a size 10, 12 etc.

We ordered another dress before we tried to send the original back. Now we find that the import duty now needs to be paid for. The original didn't need anything to pay. Funny.

Beware. DO NOT buy anything from this company.

Bottom Line: No, I would not recommend this to a friend

I placed an order with Tbdress on 9/4/16 for a homecoming dress. 2 days later, I placed another order with another company for another dress. Within hours I had shipping info on the 2nd dress I had ordered & 3 days later received that dress. Curious as to shipping info on my Tbdress order, I emailed the company (because there really is no other way to contact them) & I was told the dress would ship around 9/17/16.

I immediately responded to them to cancel my order for a full refund stating that processing time was excessive & would not get me the dress in time for my event. Tbdress ("Lucy") replied that I would only get my shipping cost refunded according to their cancellation policy. This cancellation policy she speaks of is for a made to order dress. I just bought a standard size.

On a side note, I have since found this identical dress on 3 other dress websites. It is not made to order. Anyways, after bantering back & forth with them via email 5-6 times, making 5 requests for them to cancel the order for a full refund since the dress was still sitting in a warehouse, I decided to protect myself & dispute charges with PayPal & my credit card company. I have since received 3 angry emails from "Sarah" at Tbdress asking me to close the disputes.

Another Sidenote: they can lose Paypal privileges with such complaints so complain away people. This is the only way this company can be stopped. "Sarah" promised a full refund if I would close the disputes. They messed with the wrong consumer. I will NOT close the disputes. Even if it means losing the purchase amount. They can't be trusted. I told her to provide me with a case # and their word in writing that I would get a full refund. I explained to her that I would provide that written agreement to my credit card company & would consult with them whether or not to close my dispute (knowing they would not give me anything in writing because they are a FRAUDULENT COMPANY!) She went as far as threatening me that my credit report would be adversely affected because of the dispute against their company. Needless to say, I let her have a big piece of my mind in my final email to them. Funny...I haven't heard from them in a few days.

I am prepared to fight this company, work with my credit card company, hopefully, get my money back & work to let as many people know what a scam Tbdress is! I give ZERO stars to this company, by the way, but I was required to give at least 1.

Bottom Line: No, I would not recommend this to a friend

A little while ago I bought some crochet leggings. It was a huge mistake and I will never make it again. I want to warn anyone who is thinking about buying something from here. They arrived and were very bad quality and were visibly cheap. Online the clothes look cute but I myself am ashamed to even offer them to my friends. These leggings belong nowhere but the trash.

I have never written a bad review about anything even if the product was bad but it's the customer service that was completely unacceptable and prompted me to write this. I messaged customer service and notified them that I wanted to return the item. The person answered and said that if I agree to pay for shipping that he will send me the return address and when I agreed he said that he will not accept the return, started asking unnecessary questions and instead offered me a small discount on my next order.

My situation completely fit the return policy. They say “You have 15 days to decide if the items are right for you after you receive them.” It has not been 15 days since I received my items and they were not washed, damaged or even worn. Then he told me some nonsense like they have different return policies for different items. That isn't noted anywhere.

This website is horrible and the people should be ashamed that they sold the integrity of their company to keep $32. I'll never see my money again but if they keep treating people like this they'll never see another customer again. Be careful with this site.

Bottom Line: No, I would not recommend this to a friend

I made the order and payment on 7/11/16. I went back to the website to check my status of the order on 7/20/16, assuming the product already been shipped. It says awaiting payment. I sent them the Paypal transaction ID, that's when they confirmed the payment. (Seriously? They wait until the customer contacts and asks for their product?)

As of today, my order did not ship out. I was told that I have to wait until August 2nd to get my tracking number. (Almost a month after I ordered my products and made the payment.) I never had an experience like this with any company. I will never go back to their website. Be aware of this website. Scam.

P.S. You can find the same products in Zulily​ and Ericdress, they will ship the products the next day.

Bottom Line: No, I would not recommend this to a friend

I had placed an order on a moderately pricey dress. The order HAD NOT SHIPPED. I emailed them letting them know that I wanted to cancel the order. They said they would only refund $40 out of $300 that I paid for the order. I'm pissed, and the customer service I received was horrid. Never use this website. I'd give no stars if possible.

Bottom Line: No, I would not recommend this to a friend