TBdress

I ordered a dress and asked to have it altered as it has a train and my event is outdoors. According to the site, it is not a problem for them to alter it. They just want their customers happy. I was careful, so I thought when I made my purchase. I liked the fact that if I didn't like it, or it if wasn't made properly that I could return it to their LA store. It's seemed safe. All the reviews were good.

My dress came with a 26" train. It fit terribly. I even had a seamstress measure me so I was sure to get the right size. I did not.

They are now telling me I must pay for shipping both ways and even though my dress cost $115, I will only get 40% back. This was not my mistake it was there's.

Do NOT buy from them. It is the worst site I have ever ordered from. When I go into my account, nothing is there. No past order is there, so it prohibits me from commenting and leaving a review. The quality is cheap the dress is horrible. I'm 5'7" and 120 lbs. Most often I can wear about anything. Even though I sent my exact sizing they didn't even look at them I'm sure. They took the dress and put it in a bag not caring at all. I am very frustrated. Now I have a dress for my parents 50th anniversary that is horrible and doesn't fit.

Stay away from TBdress.

Bottom Line: No, I would not recommend this to a friend

I tried to make a return after receiving very bad quality items, and they would not do it. They offered me $13 out of the $85 I spent. I never got my money back.

Bottom Line: No, I would not recommend this to a friend

I ordered five dresses for my daughter's wedding. I did not understand the return policy at the time and that is my fault.

The first dress arrived quickly and was 3 inches too small and not made according to their sizing guide. I sent an email immediately and asked for the other dresses which were still in production to be made larger. I also sent an email showing all the sizing mistakes. They agreed to a refund and the dress was returned.

At that time I was assured the rest of the dresses would be made according to their sizing guide. Three more dresses arrived; two of them too small just like the first dress, and the third dress 5 inches longer than the advertised size. The problem with the dress that is too long is that it has appliqué on the bottom that will be ruined if hemmed. The final dress is six weeks overdue and still has not arrived.

I sent pictures of the incorrect sizing and pictures of myself to prove it was their mistake. They will not acknowledge my emails and send identical emails each time I try to deal with this. They state they will send me a 60% refund because they worked hard on these dresses. So I get to pay 40% for the wrong size and unusable dresses?

I made my purchase through PayPal and opened a dispute yesterday. I feel like such a fool. I have never been so scammed. I do feel angry that PayPal and Google support and advertise for this company. I am mostly angry with myself and have learned a hard lesson. NEVER, never order from TBdress; they are the worst.

Bottom Line: No, I would not recommend this to a friend

TBdress company is not as pictured and as described at all. The website is very deceiving. They have plastic material and the smell is horrible. The fake fur is not fully attached to the collar. I'm very disappointed.

It is not worth returning since the cost of shipping will be more than what you paid. I'm going to just donate this jacket. I don't recommend anyone to buy from this company

Worst mistake ever.

Bottom Line: No, I would not recommend this to a friend

About a month ago I ordered my wedding dress from TBdress. It wasn't until after I made my purchase that I saw all the terrible reviews. I'm not going to lie; I was extremely nervous. I was certain that I was going to get the complete opposite of what I ordered, or that I wouldn't get it at all. After finding the bad reviews, I felt that every good review must be fake.

I would like to make it known that I am a real person and this is my real experience. I had not heard anything in about two weeks about the progress of my dress, so I emailed them to make sure everything was still on schedule. They replied stating that it would be sent at the end of February, which it was.

Every part of my transaction with this company was nothing like how the reviews made me feel. I had a great experience and would recommend this company to others. Good luck to you all. I hope you all have an experience as pleasant as I did.

Bottom Line: Yes, I would recommend this to a friend

Finding the right dress for the right occasion is never an easy thing to do. My sister and best friend had an engagement party, and I needed a dress that would look great while making me feel like the sister I am supposed to be.

I found the most beautiful dress at TBdress, and it was delivered in a short period of time, and after opening it, I almost burst into tears by just looking at the gorgeous fabric and the amazing way it looked on me!

Bottom Line: Yes, I would recommend this to a friend

Stay away from TBdress! The merchandise is cheap junk, their customer service does not exist, and they do not know what they are doing.

I placed an order, and they IMMEDIATELY took my money. After not receiving a confirmation or hearing from them after a week or so, I contacted them as my account indicated I had no orders. They wanted my order number, which I did not have because they never confirmed it. It was a nightmare. I paid via PayPal, and I started a resolution with them.

Well, they finally decided I had an order, but they had the wrong sizes, colors, it was poorly made, etc. You will be sorry if you purchase anything from this vendor.

Bottom Line: No, I would not recommend this to a friend

When I complained through the HighYa site Tbdress agreed to compensate me by $12. It still ended up costing me above $13 including bank commissions and exchange rate disadvantage.

However, I appreciate the care of this company for the concerns of its customers and some relief at the end.

Bottom Line: No, I would not recommend this to a friend

I bought my wedding dress, a reception gown, my two bridesmaids dresses, my mother's mother of the bride's dress, and a dress for a formal event for my honeymoon and they are all exquisite. And trust me, I'm picky and frugal.

Listen, it all comes from China, so be prepared to put them on a hanger and let them air out. The material and craftsmanship are above par, the only issue we had is one bridesmaid's dress is too long, and it will need to be altered, which is small potatoes in the grand scheme of things. My dresses fit me like a glove.

I love TBDress, and I'm glad that I didn't listen to the negative reviews! My mom's dress is shipping out in a week. We used a tape measure and ordered the appropriate size.

Bottom Line: Yes, I would recommend this to a friend

I placed an order two months ago and never received the item. The tracking number (which was never sent to me but only to PayPal after I opened a dispute) still shows the same status for 40 days, that it is still in China.

Bottom Line: No, I would not recommend this to a friend

I was a little disappointed when I saw the size of the package when my bridal gown was delivered. I thought it would be full of wrinkles, but it was in great shape. The gown is completely gorgeous, and I could not wait to try it on. The custom fit is a little too big through the bust, and I wish I had ordered it an inch shorter, but the quality of material and workmanship is excellent. I will get the train bustled. I can't wait to wear it down the aisle.

Bottom Line: Yes, I would recommend this to a friend