TBdress

Don't be fooled by the cheap prices on this website. I ordered two months ago and still have not received the dresses. I am still chasing them to refund my money and still haven't been paid. Be warned.

After escalating to PayPal for a refund, they have sent me a tracking number that doesn't work. Also, they claimed one dress was out of stock. I have sent several emails to them for a refund but am still waiting.

Be careful.

Bottom Line: No, I would not recommend this to a friend

For this company, I have only words of praise. I'm simply delighted with their products. I ordered a very modern dress, and I did not wait long to take it into my own hands. The material was fantastic. Appearance and sizes are as they are in the picture. To me, the most important and probably to others is that prices are very affordable. I think I'll be your buyer again. Thanks TBdress.

Bottom Line: Yes, I would recommend this to a friend

I received my wedding dress that I ordered from TBdress a day early! It was exactly what I expected and besides needing to be hemmed, fit perfect. Definitely go by their sizing chart because normally I wear a sizes 18w, but by their chart, I needed a 24w. I would definitely recommend TBdress and order from them again myself.

Bottom Line: Yes, I would recommend this to a friend

Pictures on this site are stolen. They try to replicate the item, and it looks absolutely nothing like the picture. I bought a dress for about $100. When it came, it was a horrible replica. Not even close! I asked for a refund, and they only gave me $30 back plus I had to pay for shipping $15. They said it was because they had to pay for materials and production. DO NOT buy from this company; it's a scam!

Bottom Line: No, I would not recommend this to a friend

Please don't buy from TBdress; they are scammers. I never received the dresses ordered and now am out of pocket by over £100 when I add my phone call to China enquiring about the dresses. I have called them from London, and they refused to send me the dresses saying that they sent the first lot and I refused to pay the taxes to collect them!

I told them I only received an email to pay for the taxes 12 days after the deadline for attending UPS for collection. They never sent me a text or called me to say there was a problem, and they are still refusing to refund my money.

Buy from AliExpress instead. If there is a problem, you get your money back. I have bought from AliExpress for years with no problem and was only trying out Tbdress for a change.

Bottom Line: No, I would not recommend this to a friend

I have since been contacted by Summer in customer service, and she has offered a full refund. She has been great to work with, much better than Hugh. I increased my overall rating of the company based on my issue being resolved.

Bottom Line: No, I would not recommend this to a friend

I ordered a dress. It took over a month to get. It was too small. I ordered a size larger than I normally wear. I spent about $170.00. The company offered $20.00 to me to keep the dress. Now they say will refund 45%. This company is a joke. Do not use.

Bottom Line: No, I would not recommend this to a friend

My daughter ordered a bridesmaid dress from TBdress and had it shipped to her sister in California with the intention of seeing it when she visited her from New Zealand. It didn't arrive in time, and when it did, it was the wrong color. We have been trying to return it and get a refund, and they keep fobbing me off first with the offer of a $12 refund and then 40%. Now we are starting all over again with a different customer service (HA) person. I have never had such a bad experience with any other company before.

Bottom Line: No, I would not recommend this to a friend

I ordered a bridal dress from this site and also another one for my sister.

The wedding dress came with a huge black stain on it and also it had a massive sewing defect on the front of the dress. When I asked to send it back in order to receive a refund, they refused and offered to pay me $10 for a dress that costs $160.

The site's response was an insult to me as a customer, and I implore anyone who wants to order a dress to reconsider this thought.

My sister's dress was ordered by her exact measures that were taken by a sewist (which raised the price of the dress), and it came much bigger than her measurements. In addition, the breast area came five times larger of the intended size, and of course with a defect in the sewing (one piece was sewed on another just in front, and it looked ridiculous). No need to mention the response of the site, which was again preposterous.

In conclusion, I do not recommend you to buy from here unless you love throwing your money to garbage and have a long journey of nerves and stress.

Bottom Line: No, I would not recommend this to a friend

TBdress customer service promised to resolve my issue.

Bottom Line: Yes, I would recommend this to a friend

I ordered three gowns from TBdress a few months ago, since I'm getting married in August. I live in Canada in the summer and had my order sent to Minnesota to pick it up. When I got to my friend's house, I discovered that three gowns were sent, but they were three identical gowns, not three different ones as I had ordered. The gown I received did not seem of very high quality, but my primary reason to return it is that it did not fit properly and really could not be easily altered because of the type of fabric (very sheer).

I realized that there are NO DIRECTIONS for returning. This is definitely not Nordstrom where you get a return label and specific instructions. I've been in contact with their customer service department many times now, and they told me to send photos of all sorts of things. So I did this. Today I received an email stating that they did not receive my photos and to please send it again. This is the third time I've sent photos. This has to be a lie, since I've checked the email address carefully for accuracy, and I never received a "Message Failure" alert.

I am at a loss for what to do at this point. I'm going to keep at them, but does anyone have a suggestion of how to get my money back? PayPal is of no help so far.

Bottom Line: No, I would not recommend this to a friend