TBdress

TBdress

Overall Rating

1.7

222 Customer Reviews

Summary

TBDress promises to provide you with classy clothing at affordable prices that are perfect for everything from your next workout to formal events.

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Customer Reviews

1.7 Stars out of 222 Reviews
5 Star:13% 4 Star:2% 3 Star:1% 2 Star:2% 1 Star:80%
17% Recommend This Company
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Posted on May 10, 2018

Want to return, no return address found

By Christine Dittman, Milwaukee, WI, Verified Reviewer

I order a dress. It was delivered in the wrong color. I tried to find an address to send the dress back. I cannot find an address.

I don't want to say too much bad as the dress was pretty, but it is the wrong color. Why can't I find a return address? They only gave me 14 days to return, and I have spent two days trying to get a hold of someone. They give you a phone number, but it is international.

Help! Are they trying to keep my money?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on May 2, 2018

Admirable products

By Zarlish K, Verified Reviewer

I purchased some accessories and clothing from this website a month ago. I just got my parcel, and it was of high caliber. I just fell in love with these possessions I have now. I will love to shop more from this site.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on May 1, 2018

Excellent service!

By Houari Sifaoui, Sacramento, CA, Verified Reviewer

Excellent service from start to finish, easy to order, and very quick delivery. Good customer service, and good quality with affordable prices.

I was very happy with the amount of time it took to deliver the item I had ordered. I was extremely pleased with how much care had gone into wrapping the item. As I hadn't shopped online with them before, I wasn't expecting it to be neatly wrapped and bagged.

Thumps up from me!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Apr 20, 2018

I will NEVER use this site again.

By Amanda Nelson, Wisconsin, Verified Reviewer

My daughter found a prom dress she was in love with. It needed to be a custom dress. We went to a bridal store and had all her measurements precisely taken.

The dress finally came, though it took three days later than the longest they said it would take. Unfortunately, the dress had a huge 5-inch rip. Also, the dress was two to three sizes too big literally everywhere! Every single part of the dress needed to be altered.

I contacted customer service immediately through the live chat. I followed her instructions exactly, by taking pictures of the dress and emailing them to the company. I was told someone would get back to me within 24 hours. Almost 48 hours later, I finally had a reply. All they offered me was $10 to take it to a local tailor and have it fixed! $10 for a tailor to fix a 5-inch rip in solid lace? I was also given a half-ass apology, but since it was a custom dress, there was nothing they were willing to do.

I took it to a bridal store, was told it would be $30 to fix the rip and the alterations for the whole dress would have totaled about $125 since so much of it needed to be fixed. I guess the dress coming damage, and the fact that the dress was custom-sized completely wrong, was somehow my fault. They finally offered me a $25 refund. Pathetic.

I will never order from this company again. And I hope anyone reading this review immediately orders from another site. It was my daughter's prom dress!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Apr 17, 2018

Rip off

By Precious Myers, Philadelphia, PA, Verified Reviewer

I ordered a swimsuit from them a month ago, and I haven’t received my money nor the item. When I called TBdresse, I couldn’t understand anything the lady was saying on the telephone. She was very rude. Like, what the heck. I spent my hard working money and got burnt out of a bathing suit. I wouldn’t recommend this place to my worst enemy; they are too unprofessional and damn sure not a real business.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Apr 13, 2018

Terrible, terrible, terrible

By Kerriann Samuels, New York, Verified Reviewer

Please, guys, go somewhere else and spend your money. It's hell with this so-called disgraceful company.

I ordered two pairs of shoes on January 16th for my birthday (February 26th). Nothing. They messed up my birthday. It's now April 6th, and I've only gotten one pair a month ago, and the other one is still stuck in China since January.

They wouldn't answer my emails, and I complained to PayPal, and that's when the idiots tried to offer me $6.00 for the missing shoes that I paid $94.99 for. Haha! Silly PayPal then ruled in favor of the seller and gave them my money even with all the details that I gave them with tracking number and my product still sitting in China. So I had to get my bank involved. That's when PayPal wanted to work things out with me. I was like, naaaah. So what's the use of using PayPal then?

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Apr 5, 2018

Ordered a dress on 2/25/18 and still nothing over a month later!

By Kimberly Mylie, Connecticut, Verified Reviewer

I ordered a dress on 2/25/18, with 4-8 day shipping. It is now 3/31/18, and still, no dress has arrived. I have emailed the company over six times and get the same response each time: "your order will ship in 2-5 days." So I tried to get them to respond on Facebook and Messanger and was told to call or do the live chat. When I looked for an 800 number, the only number was a local number out of China, and I'm not calling China and wasting more money. So to the live chat I go.

After four days and nights of trying to get some answers and very rude and disrespectful agents (all four hung up on me serval times each), I finally became such a pain in their you know what, that they finally shipped my dress. The sad and worst part about this whole thing was that the dress was what my newly widowed mother was going to wear to my brother's wedding. This was an event that she was looking forward to and was finally happy about since my step-father's unexpected passing, and this company ruined that for her.

I have contacted my different agencies about this company including the BBB, e-commerce.gov and a few in China as well. I just hope that I can help stop this scam from hurting others like they did my family.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Mar 5, 2018

Use PayPal

By Marca, Mansfield, TX, Verified Reviewer

If you purchase from TBdress, PLEASE be sure to go through PayPal!

I purchased a dress from this website, and they gave me a date the dress would be shipped by. I waited for the date and then some after, and the dress STILL wasn’t shipped! I contacted TBdress every day and they would tell me they would be shipping it today, then the next day they told me they would be shipping it today. The process continued for a week and they still never sent it.

I requested to cancel my order, and they tried to tell me they would not give me a full refund because they had to purchase fabric to make the dress and blah, blah, blah. That was unacceptable to me (being that I wasn’t going to get the fabric not dress, AND they should have shipped it on time), so I contacted PayPal and opened up a disputed. Low and behold, regardless of what TBdress was trying to offer me (a partial refund), I received a FULL refund.

So please be sure to go through PayPal because even if TBdress is at fault, they will not offer you a full refund.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Mar 5, 2018

A refund was given

By Beverly Parham, Belton, SC, Verified Reviewer

The quality and style of Candy Color Chiffon Placketing OL Women's Pants by TBdress.com is very nice.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Feb 6, 2018

Horrible delivery methods and customer service response

By Deatrice Gross, Washington DC, Verified Reviewer

I am not happy with TBdress service delivery. I ordered an item on 1/9/18. It is now 2/4/18, and I am still waiting for this product to arrive from TBdress. I received a bogus shipment notice informing me that the item left China and was shipped out on 1/31/18 (three weeks after I placed the order). It is 2/4/18, and I am still waiting for the delivery.

I have contacted service@tbdress.com and got no response emails. I called them at +86-29-68532816, and no one answers.

TBdress are rip-offs. They take your money, and you get no item that you paid for. They should be banned from doing business.

If I finally receive this item from TBdress, I will never order another thing from them ever again. I have ordered things from China and other countries before, and it never took this long to get any item that I ordered from them like it has from TBdress.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Feb 4, 2018

Save your money!

By Duane, Green Bay, WI, Verified Reviewer

I ordered a men's XL dress overcoat but received a boy's blazer. When I contacted them by email, I was told I would lose the cost of return shipping to China on both the return and refund, or I could reorder and they would deal with it afterward! JOKE!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted
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