StyleWe Reviews

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StyleWe

Overall Rating

3.0

485 Customer Reviews

Summary

StyleWe is an eCommerce company that offers women clothing, handbags, accessories, and more, from independent designers. Learn what customers are saying.

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Customer Reviews

3.0 Stars out of 485 Reviews
5 Star:46% 4 Star:2% 3 Star:0% 2 Star:3% 1 Star:47%
48% Recommend This Company
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Posted on Mar 27, 2019

Ordered over 2 months ago, no order yet

By Etta B., Waukegan, IL, Verified Reviewer

After I ordered I heard this company was a scam. I see they are still posting items. I was told to stop ordering offline, I said this company looks legit, so I ordered a pair of shoes over two months ago that I never received. Please send my money back.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Dear Etta Bulls,

Can you tell us your order number so that we can help you check?

If the order is not shipped, we will help you cancel and refund.

Please confirm the order number with us, or you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

Let me know if you have other question again, have a great day!

Best regards,

Max

Helpful Review? 6 People Have Voted

Posted on Mar 26, 2019

Never received my order

By Elvia P., California, Verified Reviewer

I never received my order. I have left several phone messages and emails, and nothing. It is like they don't even exist. No one answers the phone either.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Dear Elvia Patterson,

As checked, your order was canceled per your request, the money was fully refunded back to the original payment account.

Please check if you have received the refund.

If there are any issues with your order, we will notify you through email.

Best regards,

StyleWe

Helpful Review? 6 People Have Voted

Posted on Mar 26, 2019

Amazing quality, on time and excellent service

By Tiffani A., Verified Reviewer

I really recommend this brand, they have so many beautiful options. I have three pairs of shoes and the quality is incredible, after two months they still look perfect. Also, it was so easy for me to find beautiful stuff and I received it super on time. This brand is really amazing.

Bottom Line: Yes, I would recommend this to a friend

Posted on Mar 19, 2019

UNPREDICTABLE and LOUSY customer service

By Linda C., Los Angeles, CA, Verified Reviewer

I've bought dresses from StyleWe for about four years now. Initially, I thought they were of good quality, and the smaller sizes had a very good fit.

Now, however, the quality is not as shown, sloppy work, like something you could get at Gap, and above all, even the smallest sizes are at least four sizes too big for me.

Interacting with customer service is like interacting with someone who 1) doesn't really speak English, 2) doesn't understand, or doesn't want to understand - not sure which, 3) rigged for them winning in every transaction, instead of building strong customer relationships

So, yes, I totally agree with most people here: IT'S NOT WORTH IT, THERE ARE BETTER ALTERNATIVES OUT THERE.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Linda Charles,

Sorry that you are not satisfied with the item(s).

And thanks for being a loyal customers with StyleWe, if you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

All suggestions to improve our products and services.

Thanks for your patience! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Helpful Review? 3 People Have Voted

Posted on Mar 19, 2019

Return policy is a scam

By Mihaela S., USA, Verified Reviewer

Very disappointed with the quality of the dresses I ordered. Returned them in January and still waiting for the refund. The package was held in Customs in China for a month and on February 25th it was picked up by M Saric without being scanned (I have proof from USPS). So now it still shows that is in Customs. I emailed StyleWe multiple times and they keep telling me they don’t have the package and it is in transit.

Please search for that small black paper that I sent it back with my order. What is going on? Why my package was not scanned when it was picked up from Customs in China?

I’m very disappointed and sad that I was trapped like this. I will never buy from this company again and tell all my friends and online about it!

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Dear Mihaela Sabau,

We have not received it yet.

Kindly please provide the tracking number for us to check.

Once we receive your returned items in good condition and the return information updated in our return item list, we will process the refund/exchange per your request.

Thanks for your cooperation.

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Mar 18, 2019

SCAM!

By Valerie A., California, Verified Reviewer

It's a scam. Terrible quality and they don't refund your money when you return. ALL RETURNS MUST GO BACK TO CHINA, even though the merchandise comes from warehouses in the USA. I returned items more than three months ago and still not a word from them on a refund. SCAM.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Dear Valerie Alvord,

Sorry for the inconvenience.

Our return center for non-members is in China. If return shipping costs too much, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 6 People Have Voted

Posted on Mar 14, 2019

Crazy policy

By S C., USA, Verified Reviewer

Ok, so I ordered a pantsuit. The order went through fine, a month passed and it still read "processing." When I asked what's happening, they told me it's sold out. But no one notified me. So, I decided to chose other items, three of them to be exact. They said they will give a 15% discount on the new item. My new total comes to about $35 MORE than what I originally paid. They have refused to accept my new order. They say they can only exchange one item for one item. Huh? But I said I want three items, I will pay the difference. After a week of back and forth with this, they continued to insist I could not order more, I have to order only one item. With this kind of stupid business decision, it's a wonder they are still around. So stupid! Now, they tell me part of my order was paid with store credit so I don't get that back, I can only have store credit again. I'm not getting all my money back to my credit card.

So, know this, your order will take over a month to arrive, if you have to deal with customer service, good luck and don't expect rational replies when you do, or get all your money back.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Sarah Carrol,

Order Cancellation.

Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept the order cancellation request if the order shave already been shipped.

If there are any questions, please don't hesitate to contact us for help.

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Mar 14, 2019

Horrible quality. Scam artists!

By Kris S., San Francisco, CA, Verified Reviewer

My first time buying online from an unknown online store. Oh my, what did I receive. It's not even funny! Firstly, the quality is super cheap, but that I was kind of prepared for. But the style was nowhere near to the one on photos, just the colors maybe. I am size "S" and I received...well, my mom is size "L" and it's so big on her.

The dresses starting at $50. I bought two (not smart for the first time, I know), so when the return label was requested it was like a game. At the end, they wouldn't accept a return, apparently due to a shipping cost back to China, which I would have to take care of myself and there was no guarantee it will be processed.

At the and I received a refund for $17.70 (!!) to alter the dresses. Lol. There is no way to alter them. The was one big nice joke. Don't repeat my mistake!

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Dear Kris S,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

If you receive the wrong size of your order, please send us photos and show us the proof for the wrong item/wrong size.

Then we will check and offer a solution.

You can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

Let me know if you have other question again, have a great day!

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Mar 14, 2019

Surprisingly great quality!

By Lindsay V., Indiana, Verified Reviewer

I don't expect much out of online retailers these days, so StyleWe was a breath of fresh air. I ordered two pieces for work. I mermaid-style tweed pencil skirt/knit turtleneck combo and a retro-inspired dress. Both items were just as pictured and the materials were quality. The fabrics were durable and heavyweight. You could tell these pieces were well made, immediately when picking them up. Be aware that StyleWe sizes are a bit different than U.S. standard sizes. In my opinion, hemlines are slightly higher and garments run a bit smaller. However, if you read the sizing guidelines and give your measurements accurately, you will be fine. My pieces fit like a dream (but I am petite)! Overall, very pleased and will order from here again.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 12, 2019

Amazing site!

By Paula C., New York City, NY, Verified Reviewer

StyleWe is such an amazing site with great and high-quality products! I ordered two dresses from them and absolutely loved the quality and the fit when it arrived. Will definitely be ordering from them again!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 6, 2019

Super love!

By Fabiola F., Dallas, TX, Verified Reviewer

Super content with my items! I loved each piece and received many compliments. Quality was also really good! The package arrived nearly arranged and sizing is true to size. I am already thinking of what to order next.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 5, 2019

Good experience and nice clothes

By Adina T., Bucharest, Romania, Verified Reviewer

I've made an order on StyleWe recently to see how the clothes are, as they had a great design and looked nice on the site. So I've ordered an orange sweater and a midi skirt. I was a bit skeptical about the skirt's fabric, as I didn't understand quite well what it is from the description. The order arrived in about a week via DHL and I had to pay some customs for it, but the sweater and the skirt were pretty nice. The sweater was my favorite, the skirt was a bit big on the waist, but with a belt was ok. I will buy again from StyleWe because they have really interesting clothes, but I will order when they have sales because the prices are a bit big for my budget.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 5, 2019

Love StyleWe

By Fernanda O., Elizabeth, NJ, Verified Reviewer

I really love StyleWe, they have a great price for the great quality items that they have, and I appreciate when the things are delivered fast, and they do it, that’s great, I recommend StyleWe.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 27, 2019

Excellent

By Ilaria D., Caserta, Italy, Verified Reviewer

I find that the clothes on this site are really beautiful and above all of excellent quality. There is a great choice, the material is excellent. They are very reliable and fast in shipping. Absolutely recommended.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 22, 2019

Return issue

By Lane B., Nashville, TN, Verified Reviewer

I purchased a sweater in the neighborhood of $68. It took forever to arrive and when it did, it was not the sweater I ordered. I sent it back to the address on the package and was told I could not receive a credit because it went back to the wrong place, so they screwed me out of my purchase and have done NOTHING to show they even care, not a coupon, nothing! LOWLIFE COMPANY.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Lane Brody,

Sorry that you are not satisfied with the item(s).

***Kind reminder: Any addresses on the parcel are not approved as the return address.

Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***

Thanks for your understanding! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Feb 20, 2019

Where is my order?

By Regina M., Blackshear, GA, Verified Reviewer

I placed an order on 2/01/19...today is 2/14/19 and it is still processing, whatever that means in StyleWe scam world! I have been trying to contact customer service from the app site but when I go to Contact Us it’s just a blank screen! I should have read the numerous negative reviews of this company before ordering. I had no idea they were such a poorly run company or I would never have ordered from them! I would not recommend placing an order from this company to my worst enemy! What a scam!

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Regina Miller,

Sorry that you are not satisfied with our service.

Normally our delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

So there might be a delay if there are some unexpected issues like short in inventory.

For long time waiting, we would happy to provide some discount for customers as a reimbursement!

If there are any questions, please don't hesitate to contact us for help.

Best regards,

StyleWe

Helpful Review? 5 People Have Voted

Posted on Feb 19, 2019

Scam

By James S., South Carolina, Verified Reviewer

I bought two items from them and the material was damaged, the clothes did not fit and looked nothing like the picture you see in their advertisement. The clothing is cheaply made, and for the money, their clothing is only worth .01 cents. I will not buy anything else from them.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi James Stewart,

Sorry to hear the item(s) have a problem, for the issue, we need some photos to confirm the situation.

Kindly provide some photos so that we can follow your case and better assist you with your order.

Best regards,

StyleWe

Helpful Review? 2 People Have Voted

Posted on Feb 13, 2019

Scam - garbage

By Denise S., Maryland, Verified Reviewer

This company is a scam. I was ripped off hundreds of dollars. Merchandise is trash. Barbie-doll clothes are better than this crap. They refuse to accept my returns and refund my money. China-based company. Probably a straw hut in a swampy rice field. They should be shut down and not allowed to advertise in the US! Basically, they are frauds and thieves.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Denise Shope,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

Kindly please sign into your account on our website and go to My Account-Order History.

There is a "Return/Exchange" option in the specific item. You need to click it to submit the return/exchange request and will get authorization from us by email with return resolution.

You can check the return policy here:https://www.stylewe.com/information/information?information_id=9.

If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Feb 8, 2019

Return policy needs improvement

By Arce V., California, Verified Reviewer

Return policy needs to improve. I had to be granted permission to return a dress that appears quality control was not conducted, ordered a bigger size as instructed and the dress was still too short and too tight. I'm a size 4P and order a 6 and it was still too small.

It has been two weeks and I've called several times and I still cannot be able to download the return label from StyleWe's email and affix it to the package.

On top of all the time spent and wasted, we still get penalized a percent for returning an item, and in addition to paying a service fee for returning it. I personally have never ever experience this type of issue anywhere else.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Arce Villalobos,

After you have mailed back the package, please provide a return tracking number to us, then we will check.

Any unmatched item(s) might result in a loss at the return center.

- Item(s) must be returned with all tags attached, unworn, unwashed, unstained and unperfumed, in the original bag.

If you do not have a return tracking, kindly send us a picture of the return receipt.

Once we have received the return, we will issue a refund per your request.

If you have any questions, you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

Have a great day!

Best regards,

StyleWe

Helpful Review? 5 People Have Voted

Posted on Feb 8, 2019

Total scam

By M M., West Palm Beach, FL, Verified Reviewer

I purchased over $700 worth of clothing - quality is awful, the inexpensive price is twice what it is actually worth. I paid $76.00 to return the majority of items to China - 4 months later the box I sent to the address label (which was provided to me from stylewe) was returned, damaged and ripped apart, there is no stylewe, it is a scam address and company.

I have emailed repeatedly and it is as if a robot is responding always the same pat answer.

DO NOT order anything from this company. CHEAP material, sizing is not even close, takes 6 weeks to get what you ordered but they have your money immediately.

If there were negative stars I would have used them - disgusting.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi M M,

StyleWe is an online shopping platform featuring independent fashion designers. We are committed to provide shoppers with original, high quality and exclusive fashion products from independent designers.

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

Kindly please sign into your account on our website and go to My Account-Order History.

There is a "Return/Exchange" option in the specific item. You need to click it to submit the return/exchange request and will get authorization from us by email with return resolution.

Thanks for your cooperation.

If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 7 People Have Voted

Posted on Feb 6, 2019

Avoid, not recommended.

By Rosecalla T., California, Verified Reviewer

It's a scam. They post pictures of nice dresses, but the actual products are poor quality imitations. When I asked for a refund, they offered 25% store credit, and asked me to pay for return shipping. Avoid! There are better online stores out there.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Rosecalla T,

Sorry you are not satisfied with our products.

To skip the return hassles, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 6 People Have Voted

Posted on Feb 4, 2019

Worst experience! This is a scam.

By Tammy S., Tampa, FL, Verified Reviewer

I ordered four dresses for a party to see which one I liked and paid expedited shipping so I got them on time. Not one dress arrived by my party so I ended up ordering a couple options from Amazon, which of course arrived on time, the return was no problem, and I've already been refunded for the one I returned. StyleWe is another story and literally the worst shopping experience I have ever had.

When the dresses started to arrive I tried them on and they are horrible. Poor quality and workmanship, sizing is all over the map and inconsistent. So I started the return process...what a nightmare. First, you can’t talk to anyone so have to email and the response I got was that due to the great hassle and high expense to ship returns to China and pay customs fees they would like to offer me a 15% cash refund or 20% store credit! What? Who in their right mind would agree to such BS! Total scam. So now even though 2 dresses shipped from California, I have to send everything to China. And one dress still hasn’t even arrived to me yet (two weeks after my party), and I paid expedited shipping.

I hope others don’t get fooled. Their stuff looks good in pictures but it’s NOT and the experience of shopping with them is a nightmare. Don’t do it. Stick with Amazon and others that have amazing customer service and do the right things.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Tammy Strickling,

Sorry that you are not satisfied with the item(s).

And thanks for being a loyal customer with StyleWe, if you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

All suggestions to improve our products and services.

Thanks for your patience! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Helpful Review? 6 People Have Voted

Posted on Feb 4, 2019

Scam

By E M., Alberta, Canada, Verified Reviewer

Please, I am begging you, just don't even think about it. It doesn't matter how nice the clothes look, just stay away. Outright scam. They will send you garbage then ask you to return at your own expense. Just stay away completely. Do not buy anything from this site.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi E Miller,

StyleWe is an online shopping platform featuring independent fashion designers. We are committed to provide shoppers with original, high quality and exclusive fashion products from independent designers.

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

Kindly please sign into your account on our website and go to My Account-Order History.

There is a "Return/Exchange" option in the specific item. You need to click it to submit the return/exchange request and will get authorization from us by email with return resolution.

You can check the return policy here:https://www.stylewe.com/information/information?information_id=9.

Thanks for your cooperation.

If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Jan 23, 2019

Very elegant, stylish dress

By Heidi Jo G., Texas, Verified Reviewer

I must say I was quite skeptical of this company based on other reviews. I had about 20 items in my basket but decided to only purchase one to see how it goes. After a few snags with not having the dress available, I was finally able to order a dress that was available. It arrived on time. It is a stylish, elegant dress. I am pleasantly surprised and will begin ordering more. If you can find the right dress and take your time searching, it is well worth the wait. Just make sure the sizing is correct. I had a few snags with sizing but overall a great dress. I am excited to buy more.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jan 23, 2019

Worst customer service

By Ana S., Jackson, WY, Verified Reviewer

This company is the worst one. I never can talk to someone, they never answer the phone, and if you email them, they answer after a couple of days. I placed an order and I put my friend's address, I tried to change but I couldn't, and that's fine. I can pick it up with my photo ID. Something went wrong and the order was returned back. I email them and I got the worst answer. They don't try to make the customer happy, they don't care. Even if they receive the order back, it's non-refundable. WHAT? I work in customer service too, you are supposed to try to work with me, give me a credit or offer an exchange or something. Not just tell me there's no refund that can be issued.

I don't want a refund, maybe send it again, or change the order or credit. This is the WORST customer service, even if you don't receive the order, they are not trying to fix or help you! You guys charged me, where is my order?

You got my order back and still no refund or exchange or credit.

The main problem is there is no one you can speak with. How are you guys trying to keep the customer happy and willing to shop again? No, nothing.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Hi Ana Suvac,

Sorry that you are not satisfied with our service.

Normally customers will get a reply within 24 hours after you send us an email.

Our phone number is +1(877)2777 209 (9am-6pm EST weekdays, 9am-5pm EST weekends) you can chat with us online as well.

We will be there to help you with your order.

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Jan 23, 2019

Say NO to StyleWe

By Lorraine J., Delaware, Verified Reviewer

I ordered three coats and one pair of boots from StyleWe. Each item looked nothing like what was advertised online. When I asked for a return label, they sent one for an address in China! I did not send the items there, but to their return address in California at STYLEWE Return Center, 20515 E Walnut Drive N, Walnut, CA 91789. I sent one package via FedEx and the other via USPS (US Postal Service). Although I had to incur the cost to ship, it was worth it because I took pictures of everything before I sent it and had tracking numbers to track both shipments. DO NOT order anything from StyleWe. Items are made in China to fit children or very small people. The quality of goods was poor, too.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Lorraine J,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

The address Walnut Drive N, Walnut, CA 91789 is not our return center.

***Kind reminder: Any addresses on the parcel are not approved as the return address.

Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***

Thanks for your understanding! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Helpful Review? 5 People Have Voted

Posted on Jan 22, 2019

Never received my orders!

By Jolette L., New York, Verified Reviewer

StyleWe is a scam website. I bought clothes from them for $135 US. They claimed stuff was mailed. Until now I never received any mail from them. Please don't use this website. You will lose your money.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 19, 2020

Dear Jolette Layens,

Can you tell me your order number or your registered email so that I can find your order?

You can send an email to services@stylewe.com, you will get reply in 24 hours. You can also chat with us online as well.

Let me know if you have other question again, have a great day!

Best regards,

StyleWe

Helpful Review? 6 People Have Voted
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