StyleWe Reviews

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StyleWe

Overall Rating

3.0

485 Customer Reviews

Summary

StyleWe is an eCommerce company that offers women clothing, handbags, accessories, and more, from independent designers. Learn what customers are saying.

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Customer Reviews

3.0 Stars out of 485 Reviews
5 Star:46% 4 Star:2% 3 Star:0% 2 Star:3% 1 Star:47%
48% Recommend This Company
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Posted on Oct 12, 2017

Don't buy!

By Lindsay, Kalamazoo, MI, Verified Reviewer

I bought 7 items through this site, and once I saw it was through China, I got very worried. I contacted the email address that was through PayPal. The email address is tksforpay@hotmail.com. They said the dresses would fit and so against my better judgment, I ordered 3 out of the 7 items.

When the items arrived, I was not satisfied. In fact, they were terrible. So I contacted the company, and they said they would not refund me for the items I didn’t receive until they got their dresses back. I sent the dresses back USPS priority mail for $75. It was attempted to be delivered but not accepted on September 28th.

I then reached out to them on the email address they were communicating with me on which was different from the PayPal email. This email was service@classyin.com. First, they asked me to call their post office in China. I told them that's ridiculous, pick up your package! They said they would call the post office and get the package.

It has now been 13 days, and I tried emailing them on the service@classyin.com, and it won’t go through. They have now closed down that email address. They are working under many names and email addresses. I have a case into PayPal and am confident I will get my money back, but it has been so frustrating!

This is a scam company. There are all kinds of bad reviews about them. I just want my money back. I have also filed a dispute with Discover card so I will get my money back one way or another. Please file a dispute with PayPal because the more they get they said they will kick this company off. What a scam!

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Lindsay,

The order number you provided is not a valid order number, our order number normally starts with a letter "K", please re-confirm the order number with us, or you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

Let me know if you have other question again, have a great day!

Best regards,

StyleWe

Helpful Review? 1 Person Has Voted

Posted on Oct 10, 2017

Dishonest company

By Lise Thompson, California, Verified Reviewer

I ordered from StyleWe. There was no mention anywhere on the website that the company was located in China. I would NEVER have ordered the dress if I had known this.

The dress was badly cut, the shoulders were too big, and the armholes too small. The material was poor quality.

I decided to return it. It took a long time for the company to respond. The company requested tracking, but sending the dress with tracking would have cost me half the cost of the dress (about $40). By the way, there was no tracking when THEY sent me the dress. I printed the address they sent me and shipped the dress through the post office.

Now StyleWe says they never received the dress and REFUSE to refund me! So now I paid $84 for the dress, $27 to return it, and I have nothing.

DO NOT buy from this company!

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Lise Thompson,

Sorry that you are not satisfied with the item(s).

If you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

All suggestions to improve our products and services.

Thanks for your patience! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Helpful Review? 1 Person Has Voted

Posted on Oct 10, 2017

Beware of return policy

By Linda Wellendorf, Youngstown, OH, Verified Reviewer

I ordered two items from StyleWe, according to their detailed sizing info, and neither one fits properly, after taking almost one month to arrive.

I attempted to return the items within the 30-day return period and received an initial email informing me that the return center was in China, I was responsible for all international shipping and customs fees, and that the return process could be lengthy. They offered to refund me 15% of the total purchase in cash or 20% of the total purchase for in-store credit if I kept the items (suggesting that this stipend could be used to alter the garments).

I spoke with friends who turned me on to StyleWe and found out that they returned items to a CA address. I sent StyleWe another email requesting a return label to California and was told that only "members" could ship returns to a US address. Since I wasn't a "member," my return had to go to China. After threatening to dispute the entire charge, they did make an "exception" and sent me a California return label.

Outright fraud! No mention anywhere on the website or in the return policy that the company is in China. No mention anywhere that returns must be sent back to China. No mention anywhere that you have to be a "member" to be able to return items to the US return center. No mention anywhere of how you attain "member" status. No mention anywhere of international shipping and customs fees on returns, simply that "you are responsible for return shipping cost."

Intentionally omitting the above information is nothing short of deception and fraud. I would have rated a "0" but that option was not available.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Linda Wellendorf,

The CA address on the package is not our return center.

***Kind reminder: Any addresses on the parcel are not approved as the return address.

Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. ***

Thanks for your understanding! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Posted on Sep 29, 2017

Poor quality

By Tonia Antilla, United States, Verified Reviewer

Looks nothing like the picture. Fit and proportions are all wrong. Says easy returns, but that is a lie. Returns are all but easy. Very poor quality. Received run-around for a return. Highly overpriced.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Tonia Antilla,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

Kindly please sign into your account on our website and go to My Account-Order History.

There is a "Return/Exchange" option in the specific item. You need to click it to submit the return/exchange request and will get authorization from us by email with return resolution.

You can check the return policy here:https://www.stylewe.com/information/information?information_id=9.

FYI: Item(s) must NOT be returned to the address on the package you received. We will send a label with our designated return address by email after you submit the return/exchange request online. We do not accept returned item(s) that were sent back by you directly without our authorization and no refund will be issued if customers don't act accordingly.

Thanks for your cooperation.

If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 1 Person Has Voted

Posted on Sep 20, 2017

Think before you buy

By Stella Ilchenko, California, Verified Reviewer

The company is shipping like they are in the US, but if you want to return you will have to ship to China at your own expense. The cheapest way to ship it is around $23. Think before you buy. If you suspect that you might want to return it, see if it is worth it.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Stella Ilchenko,

Sorry for the inconvenience.

Our return center for non-members is in China. If return shipping costs too much, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe.

Helpful Review? 3 People Have Voted

Posted on Sep 12, 2017

Poor quality, overpriced

By Elen, New York, Verified Reviewer

Very poor quality dress; bad material and poorly made (uneven cut, threads sticking out everywhere, belt doesn't tie because it's very short). Overpriced! Looks very cheap and nothing like on the beautiful photos that they advertise. Very disappointed! Will never buy again.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Elen,

Sorry that you are not satisfied with the item(s).

And thanks for being a loyal customer with StyleWe, if you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

All suggestions to improve our products and services.

Thanks for your patience! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Helpful Review? 4 People Have Voted

Posted on Sep 9, 2017

Stay away, return is impossible!

By Hyewon Lee, Irvine, CA, Verified Reviewer

This is the email I got from Stylewe when I request a return:

Dear .....

Sorry that you are not satisfied with the item(s).

Kindly reminder: our return center is located in China. I'd love to remind you that it may take around $60-$100 for international return shipping.

Please note that customer is responsible for return shipping cost and any additional charges, such as international duties required by law in order for the return to clear customs. Besides, it will take quite a while for international shipping. Only after we receive your return package INTACT successfully within 30-day return window, can we refund you. If the parcel is lost on the way to us, our Customer Service Team will NOT offer any compensation option.

Since returning to China may cost more than what you originally paid for the item(s), we strongly advise you keep the item(s) or gift your friends or someone in need.

Thanks for your patience! Please don't hesitate to email us if you have any questions

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Sep 13, 2017

Hi Hyewon,

Sorry for the inconvenience first.

Our return center for nonmembers is located in China. International shipping might cost a lot, so we offered a partial refund to see if you can keep the item. If you still want to return, please respond by email and we will send you the return label to return.

If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 8 People Have Voted

Posted on Aug 17, 2017

Poor quality and poor service with return

By Sherri Harrison, Pittsburgh, PA, Verified Reviewer

I ordered four dresses and was immediately disappointed in fabric quality and fit. One dress did not have tags attached to it. I immediately contacted them as I knew could be a problem for the return and then immediately sent the items back to them the next day. They have refused to issue me a return for the dress they sent me without tags. I would not order from here or recommend to a friend. Much better quality is available locally and can be found on sale.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Aug 22, 2017

Hi Sherri Harrison,

Regarding order# 7R864850.

We do apologize for the inconvenience that was caused. We have issued a full refund for the fourth return because we reviewed our previous email records and found that you have reflected this issue. So we issued a full refund in the end.

Thanks for your patience and understanding.

Best regards,

StyleWe

Helpful Review? 12 People Have Voted

Posted on Jul 19, 2017

Poor quality and bad sizing

By Carolina Antonini, Georgia, Verified Reviewer

The quality of the clothing is terrible, both in construction and materials. The sizing is completely off. I purchased three dresses:

1. All had armholes that could only fit a very skinny, perhaps even mal-nourished woman.

2. Three buttons popped out of one of the dresses when I slipped it on.

3. The sizing throughout was inconsistent, the top of a dress clearly being a smaller size than the bottom.

4. The dresses looked like a poorly executed imitation of the pictures advertised.

My lesson (which I am re-learning): don't buy cheap because it usually means it's either poor quality or exploitation.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Jul 28, 2017

Hi Carolina Antonini,

Thank you for your feedback. We will forward it to our designer and supervisor. This feedback helps us improve our quality and services.

The size of items from different designers differ. Please do click size icon "SML" to check "BWH" of the item itself. You can also click "size guide" to check the BWH details.

For the items that you are not satisfied with, you are welcome to arrange a return. Purchases can be returned within 30 days since delivery date (except for final sale items and swimwear).

Once again we appreciate your support to StyleWe. If you have any question, feel free to let us know via email, live chat or make us a call.

Best regards,

StyleWe

Helpful Review? 8 People Have Voted

Posted on Jul 9, 2017

Some problems

By Celeste, Sacramento, CA, Verified Reviewer

While I like the fashion styles of StyleWe, I have some problems with other aspects of their products.

1. Prices. The prices used to be more reasonable, but lately, some prices are unreasonably high.

2. Quality. Some of the material quality is cheap. I bought a linen product that was see-through and sheer, so I had to return the product since it was unwearable.

3. Slowness. The shipping delivery and exchange store credits are unreasonably slow. Why does it take two weeks to ship these products from China to California? Why does my store credit take eight business days to post to my account (it is just store credit not a refund through a bank!)?

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Jul 28, 2017

Hi Joan,

Thank you for your comments. We apologize to keep you waiting.

Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).

For the items that you are not satisfied with, you are welcome to arrange a return. Purchases can be returned within 30 days since delivery date (except for final sale items and swimwear).

Also for the refund, normally it takes a week to issue the refund (back to your original payment method or StyleWe account), but if you want us to expedite it, feel free to let us know via email and we will forward it to our financial department to arrange it.

Wish to see you again in StyleWe.

Best regards,

StyleWe

Helpful Review? 3 People Have Voted

Posted on Jun 28, 2017

Over priced, poor quality from China

By Laura Hove, Seaford, New York, Verified Reviewer

I spent close to $100 each for six dresses only to find out that I had purchase very poor quality from China. The fit is horrible, and the clothes are unwearable. I normally fit perfectly in a size Medium or 10. Based on the measurements I ordered size Large, which corresponded to 6-8, but the garments did not fit. The cost and aggravation to return the items were not even worth it. This was the second time I fell for purchasing clothing online only to find out I spent a lot of money for garbage from China. Hopefully, others learn from my lesson.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Jul 28, 2017

Hi Laura Hove,

We are sorry to hear that you are not completely satisfied with your order.

For size choosing, the sizes of items a different from different designers.Please do click size icon"SML" to check BWH of the item itself. You can also click "size guide" to check the BWH details.

Please email us your order number so that we can working on addressing the issue. If you are not satisfied with your order, you can arrange a return. Purchases can be returned within 30 days since delivery date (except for final sale items and swimwear).

You are welcome to contact us via email, live chat or phone call.

Best regards,

StyleWe

Helpful Review? 8 People Have Voted

Posted on Jun 26, 2017

Stay away from this store

By Erlinda Villamor, Delaware, Verified Reviewer

This is really all about style, beautiful designs, great advertising, but cheap quality and poor service. Its return/exchange rules are very cumbersome.

I purchased two dresses and had to exchange them, but the items are no longer available. It means they have limited stock. They refused to refund one of the dresses and sent me a fake photo of a stain on a black dress. It looks like white powder sprayed around the neckline. Stain on a black dress? They did not return the dress to me.

When I complained, they only offered an 80% store credit. I spent hours on trying to make a return; on the phone, the sales reps spoke bad English (Chinese?). Dresses look like rags, and you can only wear them once. I spent nearly $50 for shipping and got nothing for it but aggravations and some 8 hours of dealing with this store.

I'm not sure this will be published, but it will definitely get the attention of the FTC.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Jun 28, 2017

Dear Erlinda,

We apologize for all inconveniences caused. Purchases can be returned within 30 days from the delivery date (except for final sale items and swimwear). However, products must be unused, undamaged and in original packaging with all the original labels. Please ensure that all articles in the package are intact!

We are glad to know that we reached an agreement for this item refund. The store credit refund was issued to your account, please check.We hope you a enjoyable and improved shopping experience with us in the future.

Best regards,

StyleWe

Helpful Review? 10 People Have Voted

Posted on Jun 19, 2017

Terrible impressions

By Liudmila San, Redmond, WA, Verified Reviewer

I do not recommend to work with the company. I got an item and was happy until the first washing, when it was faded, despite the fact that I followed washing instruction. After that, I asked about the refund and got a response that the company can't do that because I washed the item. Their head office is in China, and they are not responsible for defects. They just apologized for the inconvenience.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Jul 28, 2017

Hi Liudmila San,

We are sorry to hear that after the first wash the color faded. Would you please email us your order number so that we can working on addressing the issue?

For items in dark color, we will suggest following the laundry tips. We will forward your feedback to our designer and supervisor, and it really helps us improve our quality and services.

Best regards,

StyleWe

Helpful Review? 8 People Have Voted

Posted on May 26, 2017

In a nutshell

By C Lewis, Virginia, Verified Reviewer

After reading numerous reviews, I've figured out that StyleWe is a scam and how it works. If you try to return an item they say that it has a stain or tear on it, and you can't return it. They will even go to the length of damaging the item themselves and taking pictures to "prove it" to you. People who wrote reviews about their experience just get a response on their review from StyleWe "confirming" that they couldn't refund due to the "damage." Search the internet. You will see the pattern over and over. Also if you read the positive reviews, you can tell they are written by Style We. English is not quite right and very sales-pitchy. Don't order from them!

I'm actually going to keep the item I ordered, even though the quality is not worth the price, and it didn't fit right (I will have it altered) because if I return it, they will tell me I did something to it and refuse to refund as per their policy. And then I will be out of the dress and the money.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi C Lewis,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

Item(s) must be returned with all tags attached, unworn, unwashed, unstained and unperfumed, in the original bag.

If not, the buyer is responsible for all incurred fees and no refund will be issued.

Let me know if you have other question again, have a great day!

Best regards,

StyleWe

Helpful Review? 17 People Have Voted

Posted on May 23, 2017

Refund received

By Nina, Verified Reviewer

I was eventually offered a 100% store credit for the ripped dress, which is acceptable.

Bottom Line: Yes, I would recommend this to a friend

Company Response from StyleWe

Jun 4, 2017

Dear Nina,

We appreciate your feedback for the item. In regards to choosing a size, the size of items differs from different designers. Please, do click icon "SML" to check the body, weight, height of the item itself.You can also click "size guide" to check the body, weight, height details. If the item you received has a quality issue or other issue, feel free to contact us and we will handle the issue as soon as possible.

Also, we are also glad to know that your issue was solved and hope to see you again in StyleWe.

Best regards,

StyleWe

Helpful Review? 2 People Have Voted

Posted on May 20, 2017

Poor customer service

By Corra, Texas, Verified Reviewer

I consider myself a good customer of StyleWe, however recently I inquired about returning a dress after the zipper broke twice. I paid to have it fixed, and it broke again. It was clearly poor quality, and they refused the return and would not help in any way. I will not shop here again.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Corra,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

Item(s) must be returned with all tags attached, unworn, unwashed, unstained and unperfumed, in the original bag.

If not, the buyer is responsible for all incurred fees and no refund will be issued.

Thanks for your cooperation.

If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe

Helpful Review? 10 People Have Voted

Posted on Apr 24, 2017

You were wanred

By Sarah, Philadelphia, PA, Verified Reviewer

If you aren't me and are smart enough to do a search for StyleWe reviews before making a purchase, then you will find many people complaining about 1) the quality of the products and 2) an inability to get a refund or even an exchange within the 30-day policy. I bought an expensive dress that looked so cute online and what I got was something completely different, a dank smelling dress that was way too big (despite the fact that I compared my measurements) and looked like the third-world shadow of what I saw online. Save yourself, people!

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Sarah,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

Sorry that you are not satisfied with the item(s).

If you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

All suggestions to improve our products and services.

Thanks for your patience! Please don't hesitate to email us if you have any questions.

Best regards,

StyleWe

Helpful Review? 12 People Have Voted

Posted on Apr 20, 2017

These people are SKETCHY

By Eliza, Charlotte, NC, Verified Reviewer

I strongly advise shoppers to AVOID this business. I paid for Express Shipping and it was going to take eight days simply to prepare the order, and then they couldn't guarantee when it would arrive. They are evasive and difficult to pin down in terms of even getting in touch with anyone there to handle issues, but also they are indirect in their responses.

Ultimately, I had to cancel the order because it wasn't going to arrive in time for the event for which I needed the items purchased and they STILL charged me 15% ($51) despite their misleading shipping information. Really awful business.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Eliza,

Order Cancellation.

Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept an order cancellation request if the order have already been shipped.

If there are any questions, please don't hesitate to contact us for help.

Best regards,

StyleWe

Helpful Review? 9 People Have Voted

Posted on Apr 18, 2017

Horrible customer service and poor quality clothes

By C, Illinois, Verified Reviewer

I ordered and received a dress. I pulled the dress out of the bag and saw that the dress was too small. I put the dress back in the bag and spent $20 mailing it back. I was told there is no refund as it had a stain on it. No way was there a stain from me. I barely touched the dress, which was pretty but of poor quality. Luckily, my credit card and PayPal sided with me and I got my money back anyway.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

May 2, 2017

Dear Customer,

We are sorry to hear that you are not completely satisfied with your order. Please email us your order number so that we can working on addressing the issue. As noted in our return policy, the items must be unused, not damaged and in the original packaging with all the original labels. Please ensure that all articles in the package are intact! Otherwise, the buyer is responsible for all incurred fees and no refund will be issued. Hope you can understand our policy. If you have any questions, feel free to email us at services@stylewe.com and we will reply as soon as possible. You can also speak with our live person through our live chat window.

Best regards,

StyleWe

Helpful Review? 9 People Have Voted

Posted on Apr 10, 2017

Don't get fooled and tempted by their photos!

By Irina, Chicago, IL, Verified Reviewer

Stay away from poor quality and refund fraud!

Yes, their ads and photos are very appealing, but that's where it ends. Out of the 15 items I ordered (relatively expensive items), I had to return 11 (only two due to the wrong size), the rest were just either poor craftsmanship (obvious sewing defects) and some just didn't look nearly as awesome as in the photos.

So, ok I returned 11 by paying a $55 return cost. However, they refused to refund the most expensive blouse ($125) that I put on and immediately put back into the bag due to very poor craftsmanship. Instead, they sent me back photos of stains on it! It was a light-gray something with stains, however, the blouse is black! And they are telling me I had to check it before sending it back. If the photos are real, it would be obvious to me that the stains were there to begin with, but I didn't wear the blouse anywhere at all.

Stay away or lose a lot of money. And even worse, the experience was very unpleasant with emotions of being deceived. This has NEVER happened to me in years and years of online shopping (I don't like to go to stores). I wish I had checked reviews before wasting my time on them.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

May 2, 2017

Hi Irina,

We are sorry to hear that you are not completely satisfied with your order. Please email us your order number so that we can start working on addressing the issue. As noted in our return policy, items must be unused, not damaged and in the original packaging with all the original labels. Please ensure that all articles in the package are intact! Otherwise the buyer is responsible for all incurred fees and no refund will be issued. Hope you can understand our policy. If you have any questions, feel free to email us at services@stylewe.com, and we will reply as soon as possible. Cou can speak with our live person through our live chat window.

Best regards,

StyleWe

Helpful Review? 12 People Have Voted

Posted on Apr 4, 2017

Please listen, do not support this company!

By Karen Lindsey, Georgia, Verified Reviewer

I ordered a dress with expedited delivery, meaning, I needed it within a certain time frame. The dress is on HOLD and StyleWe will NOT refund my money back. They ONLY allow me to PAY a 15% cancellation fee for an item they have on hold, or take a store credit, although the item has NOT shipped and is on hold!

In order to get a refund, they have to ship the item, and I have to ship it back. What sense does that make? I have been back and forth with them via email. Do NOT order from this company! If there was a zero-star rating they would have it; they don't deserve a one-star rating.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

Mar 20, 2020

Hi Karen Lindsey,

Sorry that you are not satisfied with the item(s).

Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.

If return shipping costs too much, we just want to confirm with you first to see if you can keep the item and take a partial refund for a local repair. If you do not like this offer, you can email us back and we will send you the return label for a refund. If you run into any issues, feel free to contact us at any time.

Best regards,

StyleWe.

Helpful Review? 13 People Have Voted

Posted on Mar 29, 2017

Worst customer service

By Scipp, California, Verified Reviewer

This is the worst customer service I have ever had. The person's name is Kitty, and she is very rude, impatient and not helpful.

If I can give a zero-star rating, I will do it.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

May 1, 2017

Dear Scipp,

We apologize that we made you feel that way. We will forward your feedback to our supervisor. Please email us your order number so we can work on addressing the issue. If you have any question, feel free to email us at services@stylewe.com, and we will reply as soon as possible. You can also talk with our live person through our live chat window.

Best regards,

StyleWe

Helpful Review? 15 People Have Voted

Posted on Mar 19, 2017

Worst customer service and return policies

By Sarah Josephson, Anchorage, Alaska, Verified Reviewer

As a lawyer living in Alaska, I do all of my shopping for work clothes online. StyleWe has the longest and most convoluted return policy that I've ever experienced, and their customer service is atrocious. I'll stick to revolve, Nordstrom, Neiman, and White House Black Market.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

May 1, 2017

Dear Sarah,

We apologize for all inconvenience that was caused. Please email us your order number so we can work on addressing the issue. We value your business and we will work with you to have a satisfying solution. Items can be returned within 30 days since delivery date (except for final sale items and swimwear). We appreciate your feedback, and we are working on making our return policy more flexible and easier. If you have any question, feel free to email us at services@stylewe.com, and we will reply to you as soon as possible. You can also talk to our live person through our live chat window to help with a return.

Best regards,

StyleWe.

Helpful Review? 18 People Have Voted

Posted on Feb 22, 2017

Glamorous outlook and stylish evening dress

By Ramchandra Choudhary, Rajasthan, India, Verified Reviewer

This is just one of the great platforms to do shopping for any lady. I am so impressed by their clothes and accessories. Black maxi dresses are necessary to have in your wardrobe. They tend to be boring always due to the same old design. This simple A-line Short Sleeve Crewneck Maxi Dress is an exception. The crew neckline and extended short sleeves without lining give an elegant look to the dress. The neck has a black collar along with three golden buttons, which make it more stylish. Moreover, the boat neck also features a plaid-style of print.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Feb 9, 2017

Super sexy dress

By Donna, New Jersey, Verified Reviewer

When I saw the dress, I just liked it. When I actually wore this Deep Pink Long Sleeve V-neck Bandage Dress, I fell in love! It hugs my body in the right places. I love to wear this dress to special occasions because it accentuates my curves and radiates my confidence. It looks exactly like the picture and has a paneled pattern.

I think it looks better in real than in the picture. I feel very much elated, and thanks to StyleWe for their quick delivery service.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Feb 6, 2017

Horrible customer service

By Leanne Michael, San Diego, CA, Verified Reviewer

I am most disappointed with the ethics of this company. I purchased what I thought was a well-made sweater for my 92-year-old grandmother for Christmas and mailed it to her in New Jersey (I am in California).

When she went to put it on last week, she noticed that a 4-inch seam on the shoulder was not sewn. I reached out to StyleWe via email asking for an exchange, which was well within the 30-day window from Christmas. I was told that under no circumstance will they accept anything past 30 days from the purchase date (which was in early December). I tried to explain the situation, with the only purpose being an exact item exchange, however, I heard back from five different customer service reps answering my inquiry and all stating that they will not help us.

I'm shocked! Apparently, they do not stand behind their product and obviously offer zero consideration to help their clients. SHAMEFUL.

Bottom Line: No, I would not recommend this to a friend

Company Response from StyleWe

May 1, 2017

Dear Leanne,

I'm sorry to hear that you had a bad experience with your orders.The items can be returned within 30 days since the delivery date (except for final sale items and swimwear). We appreciate your feedback, and we are working on making our return policy more flexible and easier. If you have any question, feel free to email us at services@stylewe.com, and we will reply to you as soon as possible. You can also just talk to our live person through our live chat window.

Best regards,

StyleWe.

Helpful Review? 17 People Have Voted

Posted on Feb 5, 2017

Very flattering skirt

By Ellina Hannah, Germany, Verified Reviewer

The Burgundy Sexy Polyester Solid Pencil Skirt flairs out below the knee and gives it a pulsating look. I did not have a pencil skirt because I thought it is not my thing. However, after getting this dress from StyleWe, I have started wearing pencil skirts often. The skirt uses high-quality fabric, which is a bit stretchy but not too much. It does not look roomy in the picture, but it is in real. Though a basic, it is a versatile piece of dress.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
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