Sono Bello Reviews - Is It Really Effective?

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Sono Bello

Overall Rating

3.3

230 Customer Reviews

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Summary

Sono Bello specializes in a variety of body contouring and liposuction services that are claimed to help you remove unwanted fat and to achieve your specific beauty goals. Liposuction is considered an effective procedure, but there are risks involved.

Pros

  • Effective treatment for fat removal
  • Minimal recovery time
  • 60+ locations around the US
  • May be more effective than CoolSculpting
  • Potentially long-lasting results with a healthy lifestyle

Cons

  • Results may be subtle
  • Customer complaints against Sono Bello sales tactics
  • Pricing information isn’t transparent
  • Small risk of serious complications

Customer Reviews

3.3 Stars out of 230 Reviews
5 Star:50% 4 Star:6% 3 Star:2% 2 Star:4% 1 Star:36%
57% Recommend This Company
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Posted on Jan 23, 2017

Horrible!

By Lyndsee Casper, Utah, Verified Reviewer

I got Sono Bello almost one year ago. I had my stomach, back, love handles, inner thighs and the back of my arms done. The staff was amazing and helpful, however, the actual procedure did NOT work!

I paid $14,000 for this to be done, and I'm a year out and have NO results. I did everything I was supposed to. I wore the garment, spent the extra money for the second set of the garment to wear for the longer time, I rolled and rubbed my stomach, and I ate healthily and exercised when I was allowed to. I have no results, and infact I have a lump on my stomach and scars all over that look like moles.

I want my money back, and they won't let me. I'm going in and hoping to have them agree to help me in some way, even if I have to have the surgeries again. But I will NOT pay more money!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 216 People Have Voted

Posted on Jan 21, 2017

100% satisfied!

By Laura Lynn, Phoenix AZ, Verified Reviewer

The first procedure I had at Sono Bello was a liable suction on my derrière. The staff, from the front office to consultation to the medical staff, was phenomenal. The results were even more impressive, and I was so happy that around a year later I had three more areas treated.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on Dec 28, 2016

Body Contour - not so non invasive!

By Ellyn, Beverly Hills, CA, Verified Reviewer

I went to the Beverly Hills Office to reduce fat pockets after being bed-ridden from an auto accident and Lonnie tried to oversell Liposuction triple procedure. Then I decided to try the body Venus like contouring magnetic polarity treatments. I should have been clued in by the Dr's arrogant mannerism in my consultation, practically in the nude, after being painfully inflicted by 2 not so experienced practitioners, and asking for a refund, as I wrote a refund addendum note in my purchase (payment up front of $5000$, contract). They are very uncooperative and reroute my calls to a Manager named Stephanie who won't return calls, and they won't even provide a simple email contact. I recommend they are investigated by the Medical Board for malpractice.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 196 People Have Voted

Posted on Dec 5, 2016

Lots of money for little results.

By Rebecca, Tacoma, WA, Verified Reviewer

I paid almost 10k for lipo to chin, lower abdomen, arms, and waist. Abdominal looks lumpy - it's weird. Arms and chin - no real change at all! Waist area has an indentation. Horrible and it makes me very sad. It was a lot of money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 205 People Have Voted

Posted on Dec 1, 2016

Pending

By Karen Paulson, Sacramento, CA, Verified Reviewer

I cannot give an overall rating here YET but I went into Sono Bello for an initial appointment on October 06, 2016 & talked to a man whose name I cannot remember & his signature is not legible on the paperwork I received. But we discussed what I wanted to have done on my face, which included an eyebrow lift, some face lifting, & lifting under my chin. I paid a down payment of $1,195 & surgery was scheduled for early November.

On October 2 I went into the office & paid an additional $10,000 prior to the surgery, scheduled for November 10. I was given lots of good instructions & met the doctor who would do the procedure, Dr. Lesavoy. I liked him immediately & felt totally comfortable with going forward on this procedure. On the day of surgery I came in at 11 a.m. per their instructions & was taken into a 'surgery room' where I sat in a very comfortable chair & was given three very strong pills to take. They knocked me out within a few minutes. I also apparently was given a shot on the inside of my left arm. I know this because over a week later I still have a big purple bruise there. Within minutes after I was out the procedure was started by sticking a sharp needle into my neck. This immediately brought me 'to' & I was screaming & thrashing around. The pain stopped & I apparently blacked out again. Moments later another sharp pain in my throat, & I was thrashing around again. This time I heard the doctor's voice saying "she is not a good candidate for this we will have to give her a refund."

After that I apparently blacked out again & the next thing I remember is my friend who came to pick me up being there. Somehow she managed to get me home & I totally passed out & didn't wake up until many hours later. I lost that whole day. The next day I called Sono Bello to ask them what happened. I talked to office staff & told them that I would naturally expect a refund, per the doctor's comments as well as the fact that I apparently was not a good candidate for this procedure. Later another woman from Sono Bello called me & we discussed this, & I indicated that I wished to have a refund. I assured her that I was disappointed (& I was) but obviously per the doctor I was not a good candidate for this procedure. Apparently, there are a few of us who cannot tolerate this procedure. The doctor who was going to do the procedure was kind, courteous, totally reassuring, so hopefully I will have a good ending to this review.

It has been nine days so far & I have not heard from anyone at Sono Bello, so will write them a letter & add another review soon.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 200 People Have Voted

Posted on Oct 21, 2016

Misleading Information

By Patricia Catalla, San Antonio, TX, Verified Reviewer

It has been 7 months when I had my upper arm, bra line, lower and upper abs done.

Let's start with the initial consultation. The PCC who saw me said, among others, that If I will have my upper arms done, it will transform from saggy to firm and that there will be a tiny incision and pointed to the front upper side of my arm.

She further explained a bit that the impression left is that it will be a dual result, liposuction which will remove the fats and sculpting, which will make the skin look firm.

She then proceeded on using her calculator, offered a reduced "Promo" price and that for me to be able to avail of that price, I have to pay it upfront. I told here that I will think about it and will decide/pay in the next 2 days.

A very close friend was with me during the initial consultation and heard all about the discussion.

After we left Sono Bello, I received more than 4 calls from different Sonobello Staff reminding me about the payment. I told them that my initial discussion with the PCC that we agreed I will be paying in 2 days time.

Again, I was bombarded by 2 more calls prior to my payment date.

The surgery went well, I guess. My upper arms, upper and lower abs done first then after a week my back bra line.

I was scheduled to come back for several post-op follow-ups which were mostly Sono Bello taking pictures of the different areas.

Last month, during my 6th month after having the surgery, I requested if my doctor can be present so that I can ask him questions.

First, my upper arm still looks big to me and that my concern is that I have now a more prominent saggy skin. The doctor short of commented, “Of course you are 51 so you have to expect that”.

I was then offered by the nurse to go for a non-surgical procedure which she said has no guarantees whether it will firm up my arms and I was asking to pay for the reduced package price upfront to lock up the discounted offer.

I thought that having the laser lipo will have the result of a firm lipo sculpted arm.

Sad that I did not get to read these reviews and that fellow patients are considering legal action. Please update me.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 263 People Have Voted

Posted on Oct 5, 2016

Lipo body sculpting

By Jodi Vessio, Sylmar, CA, Verified Reviewer

Would not recommend Sono Bello to anyone, in fact, people need to start a class action law suit against these people. A friend of mine had this procedure done, was given false info from the people giving the consultation. As for the procedure itself, it has left her bed ridden and excruciating pain. And was told it would take up to three months to recover. She can't see any difference, and has spent her savings on this. These people are only after your money not your welfare. And my friend's self-esteem is low. She put her trust and faith in these people, not to mention all her savings, to be in constant pain and little, if that, results.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 248 People Have Voted

Posted on Sep 30, 2016

No Sono Bello

By Kevin, Schaumburg, IL, Verified Reviewer

This is a brief account of my Sono Bello experience at the Schaumburg, Illinois location. My initial consultation was with a "Patient Care Consultant" who is not medically trained or part of the procedure. The Consultant is basically a Sono Bello sales person who handles the scheduling for your procedure.

After a high pressure sales technique I was persuaded to pay $6800 for upper/lower abs and love handles (flanks) which I paid in full before leaving the office. I was then pressured into scheduling a pre-surgery consultation 4 days later and the actual surgery 3 days after that without been given a chance to process the information received.

The "PCC" then instructed me NOT to go online and look up any information pertaining to Sono Bello to avoid getting discouraged and changing my mind. After reading MULITPLE NEGATIVE reviews from all the Sonobello locations which seemed to be endless, I decided to give Sonobello the benefit of the doubt against my better judgement.

I met with the doctor that was going to do my procedure during the scheduled pre-surgery consultation and immediately felt uncomfortable. The doctor stood by the door and was clearly rushing me through the process to get me out the door and appeared disinterested in my concerns. I was given paperwork to read and told to ask any questions but when I did I was made to feel like I was being a bother.

I had a very uneasy feeling and after receiving the paperwork I left. I went home and began to research the doctor and could not find 1 positive review. I felt like I was reading reviews on procedures performed by Dr. Frankenstein. I called the "PCC" and explained the situation and stated there was NO WAY I would allow this doctor to do a procedure on me.

The "PCC" said she would reschedule me with another doctor because Sonobello did not give refunds. Reluctantly I went along with the process and was scheduled for another consult with a different doctor. The experience went better but everything still seemed rushed. After reading the financial agreement it states that if you cancel 5 days before your procedure you are not entitled to a refund which is why I believe everything is rushed from the beginning so you immediately fall into that category and give Sonobello a reason to fight you for a refund.

The "PCC" insisted on immediately scheduling a surgery with the second doctor to "save my spot" telling me we could reschedule if needed. I informed the “PCC” I would need time to check with work and make arrangements to have the required recovery time since my job is physically demanding and was told it wouldn’t be a problem. After a few days I contacted the "PCC" and stated the date they assigned me did not work for me and provided a date that would give me time to make the proper arrangements. The "PCC" then verified the date which was approximately 2 months away and stated there was an opening and everything was ready to go. The “PCC” also told me I would need another pre-consult that would be done about a week before the procedure.

During that same conversation the "PCC" told me that the doctor that I met with initially was no longer working there due to lots of complaints which made me wonder why they would have given him to me in the first place. Two months have passed and the day of the consult comes which is 1 week before the scheduled procedure. While sitting in the waiting area, I'm listening to 2 patients that are there for follow up appointments complain about their procedures, follow-up care and their doctors. These 2 ladies are even lifting up their shirts showing how bad their experience was, their individual results and 1 of them was complaining about the doctor that was going to perform my procedure. I was then taken to a room and a short time later the doctor came in.

During the pre-op consult I was told I gained weight since the last time I was there where and the nurse and doctor seemed to make a joke about that which made me very uncomfortable. While in the room with the doctor and nurse, someone from the front desk came into the room and informed me that she was sorry but the date I was going to have my surgery has been cancelled. The doctor then responded "this isn't my problem that's something you people need to work out" then left the room. The doctor was very cold and made me feel unimportant which made me question how I would be dealt with after the procedure.

I was NEVER contacted about the change in schedule and was told I would have to wait 7 days for the doctor to become available. I was then escorted out of the room where my consultation was conducted and brought to front desk (on the employee side) where I feel I was ambushed by the staff. I was surrounded by 5-6 employees and told to sign paperwork if I wanted the next available appointment with the doctor 7 days later than originally scheduled.

I asked to speak with the “PCC” but was told she was in a consultation and couldn’t see me. To avoid making a scene, I signed the paperwork for the date pushed upon me by the staff and left. While in the parking lot, I attempted to reach the “PCC” by phone but was only connected to her voice mail. I left a message explaining what had happened and that the new date pushed upon me would not give me enough time to recover and asked for a return call. I waited a week without a return call so I emailed the “PCC” as well as left another message on her email.

Eventually the “PCC’ called me and I explained the situation as well as all the negative feelings. I explained that I could no longer ignore the obvious unprofessional treatment and truly felt my wellbeing would be an issue having anything procedures performed on me. I asked for a refund and explained how Sonobello failed to honor the contract when they cancelled on me and was told that I still was not entitled to a refund, I can either lose the money or have the procedure performed. I have spoken with the “PCC” and was then directed to the office manager requesting a refund and was denied by both. I was told that “corporate” denied my request but were willing to waive any rescheduling fees.

I then asked to speak to the mysterious “corporate” personnel that denied my request but was told “we cannot give out that information.” The reviews I have read are almost a blueprint of what the Sono Bello experience provides, and I refuse to let Sonobello perform any procedures on me. I am not a masochist and don’t want to be the person who is laying in a hospital bed wishing I did not get the procedure done and just gave up on recovering my money.

I will be seeking Legal representation to recover my money as well as lost wages from taking time off work to have the procedure done that Sonobello failed to do as well as any court costs associated with this.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 336 People Have Voted

Posted on Sep 2, 2016

Very happy with the results.

By Sandra De La Forest, Minneapolis, MN, Verified Reviewer

I am 68 years old and have had some work done over the years. I feel I can give an honest review. This was my first experience with corporate medicine.

I knew exactly what I wanted done. I felt Jennifer, the sales woman, understood me.

I met the Doctor the day of the procedure. I had a mini lift. Dr. Strand and his nurses were wonderful! I was very comfortable during the entire procedure. I left with a tight garment over my head that I had to wear for 24 hours. That was awful. The next day Dr. Strand gave me a different garment that worked just fine. I was given pain pills but, I didn't need to take many.

It has now been a month and I am very happy. I look at least 10 years younger. The bruising disappeared within a week. I have very little swelling left. Tomorrow is my one month appointment. I expect Dr. Strand to give me the okay to get back to golf and exercise.

I think they can charge less because they have smaller overhead than single practice doctors. Don't be afraid to have the surgery under local anesthetic. I was comfortable the entire time.

The women who expected to lose weight with lipo suction (in my opinion) should not have been told they would lose weight. Eat less and exercise more and when you lose weight, then have your skin tightened.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 64 People Have Voted

Posted on Aug 27, 2016

Lipo

By Cassie F, St. Louis, MO, Verified Reviewer

Overall I can see a slight difference in my lower abdomen and other areas hit. My biggest complaint was the PAIN and I'm tough. I've had 2 C-sections and this was much worse. No way one could recover in a few days. Literally took weeks to move around normally and 3 months before I could hit the gym and/or run. Therefore, I gained weight after procedure. 5000 bucks later, it's not really worth it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 189 People Have Voted

Posted on Aug 26, 2016

Venus Freeze

By Alejandra Torres, San Antonio, TX, Verified Reviewer

After realizing that a chin surgery I got done gave my horrible results, I searched for a solution to improve the appearance of my chin. Sono Bello in San Antonio, TX offered me sessions called Venus Freeze ensuring me that it will fix my problem.

After the second session of Venus Freeze, I realized that the treatments were not going to solve my problem since I spoke to a surgeon who said the only way my chin can be corrected was from getting another surgery done. I spoke to Sono Bello about this matter so that I can discontinue with the session however they did not allow me to cancel my remaining sessions. Sono Bello insisted that I had to continue all my sessions as per the contract.

I had no choice but to go to every session and continued to see no results. The staff at Sono Bello knew that it was not working for me and did not care. My chin now looks worse than it did before going in. It is upsetting that there are places like these that claim to give results when all they do is steal people’s money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 184 People Have Voted
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