Smileactives

I have asked them to cancel my account three times now. Yet they charged my credit card and sent yet another $55 toothpaste package today. Do not buy unless you want never-ending charges.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Prior to trying this 60-day free trial, I had used Crest White Strips but, without fail, the last day I'd experience some tooth sensitivity. After just 3 days of using this product, my teeth were so sensitized I couldn't fall asleep that night. After calling them and telling them I wanted a return, they told me I had a 60-day trial period so suggested I wait a week and start using again two days a week. After 3 weeks, NO improvement so tried three days a week for another 2 weeks without improvement. Called them the day before my order date at the 60-day period and they told me they had to receive the package back by the 60-day date. I explained it wasn't even delivered until almost a week after the order date, they told me to upgrade shipping to include tracking and told me to call with the info and they MIGHT refund. Crooks, so I'm reporting to AG's office and BBB.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Ordered buy one get on free, used for a month and did not see any difference. Then the following month received a charge on my card.

Tried emailing, came back as undeliverable, calls never get answered. Finally had to reverse the charge and cancel my card, so they couldn’t charge again.

Read the fine print! It’s a shame but we have to protect ourselves from these scam companies.

DON’T buy from this company, save yourself the headaches of dealing with these people!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

This is a subscription service. They insist on sending an initial order even when no processing time has elapsed, charging you regardless of your desire to cancel. Unscrupulous handling of requests to cancel. Will be stopping payment since the company refuses to behave responsibly.

Bottom Line: No, I would not recommend this to a friend

When you buy to try it, you will be surprised to find out that they have signed you up to get it forever. When they send you an email about your first "surprise" shipment, you will call them, but they will tell you it is too late to cancel that shipment and will argue with you about canceling at all. Then they will charge you $72 for 3.8 ounces.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

I've been using the gel product for over a year and I get fine results. I use it as instructed and have no issues and see results. Not sure why other reviewers don't see improved whitening...perhaps not using consistently or according to instructions. I plan to continue using the gel. I purchase one at a time and don't do a subscription.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

I ordered the special trial offer and used it for 30 days as directed. My teeth are not whiter. When I realized I had been automatically charged for another shipment, I called customer service right away to cancel and was told it was too late. You called within an hour of being charged! Now I have to return the shipment I was sent and didn’t want. Do not order this product unless you want to waste time and money!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Order once and then unknowingly get caught up in an auto charge where they won’t reverse charges and YOU have to pay shipping to return their product back to them. Don’t even get caught up with this shady company! Spend your money elsewhere.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Be careful before ordering trial products and read the terms and conditions. The company is actually enrolling the customer in a pricey membership plan that is difficult to cancel. With S&H, plus tax, they charge $72.95 for three months!

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Product showed little or no results. Did not know I was signing up for a subscription. Very obscure wording in the ad. Called and canceled subscription, stopped receiving the product, and am still being billed each month. I feel this is a predatory company that takes advantage of people and once you are sucked in makes it near impossible to cancel.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Don't do it. I've tried to cancel twice...they have charged me 3 times already with no end in sight. This is a straight scam.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend