Slim Cycle Reviews

I will not recommend this company to anyone! We placed the order for Slim Cycle with 5 installment payments and was advised we would be charged $53.99 when the order was processed. Not only were we charged the $53.99 but also $42.79 twice which is a total $139.57. Called and spoke to Nathan at customer service who explained that the $42.79 was a preauthorized charge and would be removed in 5 business days, I asked to speak to manager and spoke to Evan Combs and he stated the same and said that their policy to verify accounts to with 2 pending charges (which were actual charges on our account not pending charges) which remain for 4 business days. I asked for the order to be canceled before when placing the order this information is never explained and is very misleading. I have been a sales rep for over 20 years and this is absolutely NOT how business is handled!

Bottom Line: No, I would not recommend this to a friend

I love this bike! It's super easy to put together and the workouts are great! I got the bike in 4 weeks, which is within the time frame that they gave (3-6 weeks). It takes little space and doesn't make a sound. I was surprised at the great workout. It's really sturdy. I didn't expect much because it was so cheap, but I am pleasantly surprised. I told everyone in my office to get one! It's amazing! Ignore the negative reviews, they have nothing to do with the bike itself.

Bottom Line: Yes, I would recommend this to a friend

We picked up a Slim Cycle at Bed Bath & Beyond. You can use the 20% off coupon and save $40 off the price which is $199. It was easy to assemble, comfortable and so quiet! Best of all, if you aren't happy with it, you can return it to Bed Bath & Beyond and get a refund. The box says 45 pounds. I know someone mentioned that in another comment that they weren't sure of the weight and consequently the cost to ship it back. They show older people on the infomercial. My husband and I are in our sixties and fit. If you are looking for a cardio machine for your home, I'd say you won't go wrong with this.

We haven't had it very long yet, but so far we are pleased.

Bottom Line: Yes, I would recommend this to a friend

I purchased the bike in December 2018. The bike is great and the body toner is good. But the free videos are not free like the ad said.

It is only free for a length of time, after that you must purchase a subscription from the service, which was not mentioned in their ad.

Bottom Line: No, I would not recommend this to a friend

Instructions for assembly are very easy to understand. I am 73 and assembled it by myself. My husband who has MS loves it and so do I. I was surprised of the quality for the price. We are extremely happy with it.

Bottom Line: Yes, I would recommend this to a friend

I purchased at Bed Bath & Beyond with a 20% coupon from the store and a $25 gift card that I received for my B-day. So for $145.79, I couldn't go wrong! My husband put it together in no time at all as the instructions were the best I've seen. I tried out all aspects of the bike with a short workout but can't wait to actually start my full workouts on it! The only thing is that I have to figure out how it folds up. I will do that once I start my workouts this week! So far, I love it!

Bottom Line: Yes, I would recommend this to a friend

I got it last week. Instructions are idiot proof. Well packaged and well made. I've used it every day. Hard to believe they can design it, advertise it, make it in China, and ship it for 200 bucks. Great value.

Bottom Line: Yes, I would recommend this to a friend

Must say their assembly instructions were some of the best, and I have assembled many, many items over the years. It was ready to use in approximately 30-45 minutes, unboxing and assembly both. Can't say as to how well it will perform for my workouts since I just finished putting it together, but it does work very smoothly. I will be expecting at least reasonable results.

Bottom Line: Yes, I would recommend this to a friend

As soon as I ordered the cycle online, my credit card was hit for two payments. Everything I see says they will not charge until the item is shipped. I immediately called customer service when they opened. The first person could not hear me. Frustrating. So I called back. He could not hear me whenever I started explaining. I could tell there was a lot of noise in the background. I kept saying they had charged me twice and he kept insisting they had only done a pre-authorization charge once, which would reverse. Again frustrating. I asked for a manager and he said they were busy. He gave me an email address to write, which did not work. I found one online, which was different. I canceled my order and told them I wanted both charges reversed. We will see.

Bottom Line: No, I would not recommend this to a friend

It didn't take long at all to get my order. When it came, I put it together with no trouble at all. Getting all excited to get started, and it came with two left pedals and no right. I was so disappointed. I called Customer Service, spoke with Kim, very nice. She assured me my correct pedal will be sent out today. So if that happens, I'm totally satisfied.

Bottom Line: Yes, I would recommend this to a friend

I don't understand why everyone has had so much trouble?! I ordered Slim Cycle on 2/9/18 (free shipping by the way), the item shipped on 2/14/18 and was received on 2/20/18 through FedEx. So far I've made four payments of $39.99, only one more to go. I guess my biggest concern is that they may try to take more than the one payment I owe. Time will tell, and I will definitely keep my eye on it. However, I would have to say that so far I'm completely satisfied and would definitely recommend to friends.

Bottom Line: Yes, I would recommend this to a friend