Scentbird Reviews

I actually had a somewhat good experience with Scentbird, at first. Then I ordered a perfume that was $100, and guess what? IT NEVER ARRIVED. I ordered it in August, and it’s now the middle of November! Every time I check the shipping status it just says it’s in transit. And they have no refunds or costumer service, so I have no way of knowing if I will ever even get the perfume.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

I was happy with the product that I was sent in the first month of my membership. However, on the second month, I opened the package to find an empty vial - the perfume had leaked out during shipping. I've sent three emails with pictures of the empty vial and two requests to the company on their website but haven't gotten a response. If I don't hear back from them that they will replace the product within three more business days, I will cancel my subscription and try ScentBox. I understand that they have a better selection anyway.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

From a bag, to a box. A container sprayer, filmed turbulence; explained with lettering founded on duty. Constantine determines a ritual, determined by nationwide testing. Evening, night, or even day, the conspiracy of scent, vividly changes reactions fort-front.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I joined Scentbird for the skincare products. At first there was a really nice selection of higher-end brands I could get at an affordable price. Lately there have been little to no new skincare products and the very few that are in stock are not ones that I want. I have been skipping a lot of months and checking back to see if any desirable skincare products had been added and they never are. I'm planning on canceling for good because I don't want perfume and even if I did I feel like for the price the size of the perfume you get is not worth it. If Scentbird started keeping good skincare products in stock and adding new products frequently like they used to I would definitely continue my subscription. As of now, I'm not interested in what Scentbird has to offer.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

I have been sent perfume the past 2 months when I had cologne in the queue. If the product is out that’s fine, but at least keep the type of scent the same.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

It has been a nice experience, sometimes it's frustrating because it takes so long for my sample to arrive in the mail and it does not smell how I wanted. Or they said what I want isn't available anymore so I may be canceling my subscription soon.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Long long time shipping.

Scents are very very weak.

Most scents I look for are not on the site.

Customer service is good once you get an answer.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I get junk mail on a daily basis. They constantly seem to be trying to trick customers with the email subjects too, acting like there is a "sale" when really it’s just yet another ad to upgrade. Even after upgrading, I still get these emails. After upgrading I cannot easily set my subscription back to what it originally was. So I switched the frequency to be every other month. Apparently that means I can no longer get "limited items." There is absolutely no excuse for me not to be able to go back to 1 product a month with the same simple 2 clicks that upgrading requires. I’m sure I could message customer service but I should not have to.

One of the things that I was originally looking forward to was reviewing the fragrances in a meaningful way. Like quickly giving it a star rating, and selecting the 6 describing ratings along with a short but optional written review. I’m unable to do this, when I go to review an item I can only write a review and give it a star rating. Only once was I able to select the attributes. Because of this, you don’t get a strong sense for what a perfume is really like since that’s based on < 100 ratings for the attributes but the product has +1000 star ratings. I’m also unimpressed with the different "ratings" they have. Season, occasion, and personality make sense but the other 3? Not so much. I want to know what fragrance family something is in, which seems to be the type rating, but that doesn’t include gourmand or oriental. And the attributes seem to be kind of random/more fragrance family stuff? A fragrance can be both light and fresh, but with the rating system that’s impossible (?).

Here’s the info I ACTUALLY want:

1) Season.

2) Occasion.

3) Personality.

4) Fragrance family (floral, aquatic, oriental, citrus, gourmand, etc.).

5) Strength/projection.

6) Longevity.

What they currently have is a mess of these things in various categories. The attributes category is nice, but it needs to be more focused. Plenty of perfumes can be warm and strong but this system would have you choose between the 2. What this means is that MOST ALL of the perfumes, which the company likes to boast is so many, get ratings that boil down to the same thing. Light/strong. Because a perfume is either one of these, and so perfumes are rarely ever rated with any other attributes.

Basically, if you want to try something new you have to find the fragrance and then do your own research on it to get useful reviews and ratings from other sources, because the rating system on Scentbird is garbage.

So, sketchy subscription options, constant junk mail that is often 3 times daily, and a review system that is completely unusable for actually determining if you’d like a fragrance? This has been one big disappointment and I absolutely would NOT recommend this service.

Literally the only redeeming thing is the customer service. If a bottle isn’t screwed all the way, causing you to lose most of the actual product, you DO get a replacement with one message to customer service. Still, they could streamline this more so that you don’t have to click through the same FAQ to start a ticket.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

Scentbird has an array of all types of fragrances. I love trying new scents I would have never purchased if I had to start with the bigger version. I try scents based on how pretty the bottle is. Thank you Scentbird for a wonderful experience.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

First of all, I just want to thank you for making this so affordable. I love good smelling things, but unfortunately, the smells I love are way too expensive for me. I love the fact I can get the chance to smell such beautiful perfumes at an inexpensive rate. I don't get that chance often.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I love the opportunity Scentbird gives to be able to test out fragrances. It is a much more affordable way to find the cologne or perfume that you love. My experience has been mostly good.

I am a female, but I prefer masculine scents. This has been a little more frustrating than it should be. Because I checked the "female" box, I got women's perfume recommendations, which I am not interested in. I was able to find the cologne and masculine scents fairly easily, but it was much easier when I switched my profile to "male". I did still encounter some gender stereotyping though. I added the monthly cases to my order and received a muddy green color case. It was a pretty bad color, and I did contact the company about it. I had a feeling the case colors sent were different for male/female. The person I talked to assured me the same color is sent to everyone and replaced the green I disliked with one I did like. They told me the next month's color would be bright red, so I continued with the random case on my order. And if the case color really isn't gendered, I left my gender marked as male. The next order I received...included a light blue case. I don't hate the light blue, but I was expecting and excited for the red. But after all this, I am convinced there is some gender stereotyping going on.

I would suggest additional options besides gender, such as adding boxes for preferred scent type: feminine/perfume or masculine/cologne.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

The delays are longer than I think should be. I have several subscription boxes. I have one that I trade in items and get others sent. I can trade-in and get new twice, once 3 times before Scentbird sends mine. Which it wouldn’t be so bad if it weren’t for that I can never get ahold of anyone to correct my orders. I’ve had 2 incidents that I wish Scentbird would correct but this is a newly started brand. I understand Rome wasn’t built in a night so neither can a great company. I believe Scentbird will grow and prosper into a long-lasting great company!

Obviously I do love the products because I stay and I order 2 scents at a time.

Hopefully they get things in working order because it is a good idea!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Their selection is pretty nice, and I can appreciate their mixture of high-brow brands and their own brands or those that are newcomers. Their Confessions of a Rebel collab is AMAZING.

But their scent profiling system sucks, their shipping is atrociously slow, and to be honest, I was hoping for a bit more of a surprise element to what you get every month, or at least have the decision made for me (similar to what Ipsy does). The whole point of me getting Scentbird was because I have no idea what to wear, and worry about dropping a ton of money on a small bottle of something that's horrible with my body chemistry. Also, as much as I love learning about top notes and other perfume jargon, I don't feel like the same can be said about reviewers. Most of them cannot be deciphered as to what the original product is like. Shopping online means one usually spends a lot of time researching reviews. But when you're only met with "OMG YESSSS this sent slayyyys it's my favrit ?????✌️", or "smells bad hated it can't return one star" as your benchmarks for good and bad, how is one supposed to make any kind of educated guess on whether they'd like it or not? Finding other sites with more in-depth reviews for each scent is a pain because it's now extra work. But I'd prefer having no reviews on Scentbird to this current setup any day. Perhaps a bit of a guided review style would be more ideal, to coerce them into discussing specific details? "What high notes did you detect?" "Would you consider this to be a flirty fragrance?" etc.

Also, mixing it up by adding skincare and other non-perfume items is a fabulous idea! But would it be possible to have less repeats in your queue? There's a section of time in 2021 where I'm supposedly going to receive the same eyeliner two months in a row unless I change it myself. Repeats in the queue should be few and far between, to encourage full bottle sales of hit scents, as well as keeping variety open for consumers who only receive 12 vials a year.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend

It's been great as far as great service and stuff, I wish they had some other brands like Polo, and like maybe every once in a while a sample of new colognes you bring in, especially some you make.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Overall I love the service. I just wish the products were always in stock. So I won't have to miss out on fragrances. And I also like that it's timely delivery. Casing could be cheaper.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I love how compact the containers are, cute and simple designs. Fits in all my wristlets and makeup bags. (Palm size.) Great way to try new scents without having to commit or spend an arm and a leg! A bit pricey for the amount you are getting. Wish they would offer coupons and from time to time! Otherwise, I’m a happy customer.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I have had a great experience with Scentbird. It does everything they say. I just wanted a bigger monthly bottle. It never lasts until the next one is here. Also, I would like to purchase "full size" bottles at a discounted price. That would be perfect!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Really love the subscription. Helps me stay smelling good at all times. It's really affordable and has a great selection to choose from.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

It was good but not great. It has a pretty smell to it. That's why I gave it 4 out of 5 stars. It has a pretty container. I'm not much for words.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

When I get a new one I’m so excited. Each one I wear makes me feel expensive, thanks Scentbird. Loved everything about y’all.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

It hits the spot for anyone that’s looking to step up their game and smell better. Although I would much rather prefer someone like the cool CEO or anyone that knows about colognes be in a video that talks about each cologne and the pros and cons of each cologne.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I receive my order monthly and I also choose the fragrance that I want. Many of my friends love my smell. I have referred friends and relatives who, because of the way I smell, have been benefitting from the Scentbird and they are also enjoying the customer care.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

I love getting my Scentbird order every month. I order 3 fragrances a month, and an extra case. I love being in control of what I order and when it comes. I highly recommend Scentbird to try out fragrances before you buy.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Love and look forward to each month's shipments. Easy to use and a lot of great products to try, no need to go to the store anymore and pay way too much to maybe not even like the scent. You get a good number of uses from each container.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Before I found Scentbird the only way I could afford these expensive perfumes was to take out the samples from magazines, but now that I found Scentbird I'm in love with it. I recommend everybody tries it.

Thank you Scentbird.

Bottom Line: Yes, I would recommend this to a friend

Thanks guys for having awesome fragrances with affordable prices and deliveries on time and just in the front of my house. I will definitely keep using you for time to come, thank you!

Bottom Line: Yes, I would recommend this to a friend

I'm actually really enjoying it. I've been really lucky in loving every scent so far. I very seldom walk out of a perfume store with something anymore. But I've got a beautiful display of perfumes that look pretty and collect dust. So thank you very much.

Bottom Line: Yes, I would recommend this to a friend