Rocket Mortgage

Rocket Mortgage was absolutely incredible, from the first phone call I received from Taneisha Hill all the way to my closing. Which I must say was very fast. They exceeded my expectations and I have recommended them to numerous people.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

This was fast and so easy. I'm really shocked at how fast it was. I had a simple question about refinancing when I started the process. The amazing people at Rocket went over everything with me. I then went ahead with starting the refinancing and within a few weeks, it was complete and I was able to pay off all my bills and do home improvements. I am very happy with my experience.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

From original contact to the distribution of funds, Rocket was very easy to work with. No pressure, no snippiness. The appraisal was done smoothly by a respectful and professional person. The closing went without a hitch.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I had an excellent experience with Rocket Mortgage. They were very helpful throughout the whole process. They explained things well and made the process very easy.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I can’t say enough about the improvements of Rocket Mortgage over their competitors. Having had many a mortgage lender over the years, I can proudly say that Rocket will soon be the only lender I use for real estate.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Rocket Mortgage has a seamless and stress-free process for purchasing a home. The staff is knowledgeable, friendly, and patient throughout the entire experience. They are my go-to for my future mortgage experience.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I thought it was a very easy and basically pain-free process. My only complaint is, 3 weeks after closing, the money I borrowed hasn't been paid out to 3 credit card companies that were supposed to be paid off. That is a very disappointing feature of dealing with Rocket, slow rollout of payoffs.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

This is the second time using them, they are absolutely the best! They took care of everything, had an appraiser out within 2 days, and the whole process took about 2 and a half weeks, which is amazing. I was able to do everything online, and they were always available for any questions. This company goes above and beyond.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

My experience with Rocket Mortgage was amazing! Fast, informative, consistent, and extremely easy. No redundancies. Ms. Hurst was the best representative from start to finish. She was the only person I communicated with through the entire process which was great!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

We have used Rocket Mortgage for three different refi now. They've been great each time. The process is quick and easy. They are very streamlined in what they need and if you ever have questions, they are responsive either online with their web chat or by phone.

Everyone I talked to was very cheerful and helpful. I especially appreciate their willingness to help in the later parts of the evening. I'm on the West Coast and I work until 4 pm so often I don't get home till 5. Working with banks and banking institutions is often tricky but Rocket employees are available until at least 7 pm and I've even heard from them as late as 8 pm before. It was very helpful in getting all of our paperwork together to get our mortgage finalized.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Everyone we dealt with was friendly and professional. And our refi was so easy! We just had to sign. Staff did an awesome job for us!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend