Rocket Mortgage

I was on a tight timeline where the owners of our rental were moving in, giving us short notice to move out, so we decided to buy a house out of state. The urgency and concern that was put forth by the employees of Rocket was impressive. We managed to close in less than a month, being two days ahead of our required move out date.

Everyone I interacted with was friendly, our real estate agent was impressed by the experience and the title company shared the "pile of paperwork" is often less for Quicken Loans, which was nice.

I had an amazing experience overall, thank you.

Bottom Line: Yes, I would recommend this to a friend

From start to finish the loan process and all the staff I worked with were professional, courteous, and kept me informed throughout the process. It was a pleasant and very painless process form the initial application to the very end when I closed on two houses on the same day within four hours. Even when there was a $50.00 (due to a couple extra EFT transfer fees), discrepancy, the paperwork was redone and closed without me having to make any additional calls.

All in all, I would highly recommend others to take a look at Rocket Mortgage as an option for either a purchase or refinance of an existing mortgage.

Thank you for making the process transparent and pretty much painless!

Bottom Line: Yes, I would recommend this to a friend

The online portal was great. I could see at any time what was needed and what was done. I have done this several times in my life and the old paper way I needed to call the person in charge and leave a message and wait to be called back.

This was the best and smoothest closing I have ever been part of.

Bottom Line: Yes, I would recommend this to a friend

Rocket Mortgage is the best. They were very professional and quick to respond to any and all questions. It took so much stress out of applying for a refinance. I would highly recommend Rocket Mortgage.

Bottom Line: Yes, I would recommend this to a friend

This was one of the best experiences I had trying to find a refinance for our mortgage. The original person I spoke with, Amara, was friendly and knowledgeable. When she could not get us to where we wanted to be, she referred us to Sam. Sam exceeded my expectations. He worked with us, looked at other lenders' information and told me it was a good deal, and he could come close. When I was not getting information from the closing team, I reached out to Sam, and he got everyone on board. The closing was simple, the notary came to our house, went over everything, and we had our finds the day after the 3-day waiting period. We are now saving $500 a month on our mortgage payments.

Bottom Line: Yes, I would recommend this to a friend

This is my second time around working with Quicken. I am satisfied overall with the service. My rep, Abe, was very good. I can't complain about anything. The process was as smooth as the previous experience years back with other property.

Bottom Line: Yes, I would recommend this to a friend

This was our first time getting a mortgage, so I was a little nervous and uncertain of the process. Quicken Loans made everything very clear and organized so it seemed easy and they were always available to answer questions and help navigate the process. This made me feel more confident and excited about getting our mortgage. They have great customer service and a user-friendly website. I would highly recommend Quicken Loans to anyone looking for a great mortgage experience.

Bottom Line: Yes, I would recommend this to a friend

The best thing to say about Quicken Loans and Rocket Mortgage is that it's seamless. You slide from inquiry to closing almost without notice. These are highly skilled and professional people that keep you moving through the process. My banker was Brett Wimmer (hope I spelled that right) and Blake Burton was my purchasing agent, the point is I don’t remember the names of people at all unless I was impressed. All my communications were top-notch with anyone from that company.

Bottom Line: Yes, I would recommend this to a friend

Best experience ever! Everyone we worked with was very helpful and professional! I loved that everything was online and the instant chat feature was very helpful. I would strongly recommend Quicken/Rocket to anyone. We were presented with options and scenarios that we never even thought of that other mortgage companies didn’t. Thank you!

Bottom Line: Yes, I would recommend this to a friend

This was the easiest, quickest, and most pain-free experience I've had in applying for a loan. Being able to provide all of the information via the web portal, chat with my support team member, and arrange the closing around my schedule made this a 5 out of 5 experience! I would recommend Quicken Loans and Rocket Mortgage to all of my friends and family and will consider using again for future financing or refinancing. Thank you!

Bottom Line: Yes, I would recommend this to a friend

My wife and I were looking at purchasing a new house. We had no idea where to start or even if we were able to buy. I called Quicken and got a rep (Jason Ellis) and talked with him for a while. After talking with Jason, we felt comfortable with him and decided to make a go of it. We are glad we did. We have since closed on our new home and couldn’t be happier with the service we got from the first call to the closing. If it wasn’t for talking with Jason Ellis on that first call, I really don’t think we would be where we are today. Thank you, Jason!

Bottom Line: Yes, I would recommend this to a friend