Rocket Mortgage

From beginning to end, everyone I talked to was professional and helpful. Throughout the process, I was impressed with how everyone took the time to make sure I was comfortable and informed. I am very satisfied with the outcome and would certainly use Quicken again.

Bottom Line: Yes, I would recommend this to a friend

From pre-approval to close, they made the transaction as simple as possible, and we were pleased with how easy the site is to use. The only complaint we had was that the deadlines for documentation were not accurate and caused a little confusion.

Bottom Line: Yes, I would recommend this to a friend

The whole process online was fast and easy. The website keeps you informed throughout the steps along the way. All time frames were met, even though we had a hurricane in our area. All funds were transferred timely.

Bottom Line: Yes, I would recommend this to a friend

As a first-time home buyer, I wasn't sure what to expect. My loan specialist explained the whole process and made me feel a lot more comfortable. It was very easy to submit the paperwork necessary through the Rocket Mortgage page. It took 10 days from the time I first saw my house to be ready for closing. Everyone was astonished. I would definitely recommend Quicken!

Bottom Line: Yes, I would recommend this to a friend

My experience with Rocket Mortgage was amazing. It was simple, everyone was professional that I dealt with, and I could easily reach people out of regular business hours which is HUGE for me. I hate having to answer (or make) calls during work - it feels like a disruption, and I have nowhere private to talk. But being able to call someone over the weekend or in the evening after work made a huge difference in how quickly I was able to get everything done for my mortgage. I would highly recommend Rocket Mortgage, ESPECIALLY to first time home buyers (like myself)!

Bottom Line: Yes, I would recommend this to a friend

Rocket Mortgage is the only way to go with getting a lender. They have applied a tech-savvy approach to dealing with the documents, paperwork, and finances, so that their human beings are able to provide you with good bedside manner and a high-touch experience.

The first time I bought a home, my lenders barked at me and made me feel like I was a jerk for ever wanting to buy a home.

Rocket Mortgage restored my faith that, indeed, companies can also be human. What a refreshing and rare concept, these days.

I will absolutely recommend them to all my friends and family.

Bottom Line: Yes, I would recommend this to a friend

What is sure to be a tedious process, racing against time, and with no certain outcome is what Rocket Mortgage made it simple through a very informative and transparent system.

It all started with an online application, when a local bank at the last minute decided back off of that what they have approved to be ready to close in 30 days. I have watched the TV and online ads for Rocket Mortgage, so decided to fill up the online application. The same day I received a call from a Mortgage Banker and he walked me thru the initial process and got pre-approved overnight. After that their system kept us informed of what documents they were waiting for and what was pending from us.

In less than 25 days got the final approval and we were ready for closing. Great experience! I would recommend anyone to use them.

Bottom Line: Yes, I would recommend this to a friend

My experience with Rocket Mortgage is that it is very user-friendly. Very easy to apply and submit information online by uploading documents through the portal. I did almost everything from my mobile phone. Very thought out and informative.

Bottom Line: Yes, I would recommend this to a friend

Rocket Mortgage was great to work with and each person I worked with individually was extremely knowledgeable in their part of the process, but nobody I worked with gave a clear picture of the entire process as a whole (i.e. preapproval to underwriting to additional documents to “debt verification” to closing). When assigned to the closing team it took them almost three business days to assign when my closing was four business days upon transfer. This almost delayed my closing and I believe it only stayed on track because of my constant calls, emails, and message posts to confirm the closing dollar figures. I had to wire money rather than get a certified check because of the delays and had to overestimate to ensure I was covered for closing funds. I personally coordinated the “closing” between the title company and Rocket Mortgage because the closing team and title company apparently kept missing each other, but both responded right away to me.

Overall, great experience, until the closing team took over.

Bottom Line: Yes, I would recommend this to a friend

The process was simple, smooth, and effortless. Exactly the opposite of what you expect when purchasing a home.

This was my second home purchase, and the first was bought the traditional way.

For today's generation of home purchasers, we prefer technology. Apps. Forums. Chat functionality. All of the things that they offer.

Well done breaking the stereotypes of the past.

Bottom Line: Yes, I would recommend this to a friend

Everyone was extremely knowledgeable and helpful. If I called with a question, I would get a response right away. Reps explained everything in a way that was easy for me to understand.

Bottom Line: Yes, I would recommend this to a friend