PrettyLitter Reviews

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PrettyLitter

Overall Rating

4.4

365 Customer Reviews

Summary

PrettyLitter changes color to reflect your cat’s health, helping owners detect feline issues such as urinary tract infections and kidney issues early.

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Customer Reviews

4.4 Stars out of 365 Reviews
5 Star:78% 4 Star:4% 3 Star:2% 2 Star:4% 1 Star:9%
84% Recommend This Company
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Posted on Dec 18, 2017

An absolute miracle

By Jessica LaCasse, Phoenix, AZ, Verified Reviewer

PrettyLitter is an absolute miracle that has spoiled me to death. I have had cats my whole life, and we always had issues with the house smelling of litter no matter how often we scooped or changed the box. I’ve been using PrettyLitter for about four months now, and it’s kept all of the smell away. All we have to do is scoop the poop daily as instructed, and the litter does the rest for an entire month! Recently, I had adopted a second cat into my home after only having one for quite some time. This is when I truly realize how spoiled I was by PrettyLitter.

Of course, the one cat subscription I had was not enough to last an entire month, but I had some other litter from before I made the switch on hand to use until my next upgraded subscription came. Going back to old litter was a nightmare! Regular litter tracks everywhere and no matter how much I tried, I could not combat the smell despite regular scooping and changing.

Now that I (FINALLY) have my PrettyLitter back, I plan to make sure I use the store stuff again! $11 once per week for 4 weeks for store bought that leaves an odor or $39 a month for 2 cats that traps all odors away? PrettyLitter is the obvious choice.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 14, 2017

PrettyLitter makes your life so much easier.

By Marguerite M Shipley, Parkville, MD, Verified Reviewer

I love PrettyLitter. Because it is non-clumping, your refuse for a whole week is just the solid waste that you scoop. My refuse is one tiny bag a week to put in my trash, until the end of the month when I dispose of the used litter and replace it with a new bag. My visitors never detect any odor and, in fact, are surprised when they see my cat.

Of course, I like the fact that the litter will indicate if my kitty has a urinary infection. She had one before PrettyLitter, and I didn't know anything was wrong until she was howling and peeing everywhere. I don't have to worry about that happening again to my fur baby! I love this product for so many reasons. Also, it is lightweight, and I don't have to lug heavy litter home.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 14, 2017

Love this litter!

By Mya Renee Bowman, Wyoming, MN, Verified Reviewer

I had been using clay litter since I've had cats. I grew up with parents and grandparents who used it. Located at all the stores we shopped at, so it was easy to get and find. As I got older and got more involved in the animal community (I am a vet tech and caretaker), I would do research on everything I was using for my animals. I also then found and adopted my very own cats. A few years down the road, they both had crystals and almost a urinary blockage. Even being a tech, cats don't always show signs until it's pretty severe. After that, I was always watching them when they pottied and changing their diets. Even had my vet check their urine as a preventive a couple of times after their incident.

I found the ad for PrettyLitter on Facebook and I couldn't help but wonder. I looked into it and decided to give it a try. All I can say is, I am happy. My cats are happy and took to the litter right away. The odor isn't an issue still unless they use one box more than the other and even then, it's barely anything that what it used to be. It even showed a color that told me I needed to be on alert for one of the cats. I changed the diet over to the precautionary prescription food and it solved the issue before it could get out of hand.

It's easy to clean the boxes and sweep up off the floor. It's better to look at and I no longer worry about my cats ingesting any of the clay pieces from the clay litter. I find it to be worth the price and couldn't be happier.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 13, 2017

Best litter ever

By Lauren Doyle, Medina, OH, Verified Reviewer

My boyfriend and I have three cats. We have one litter box upstairs, and two in the basement. Of course, all three cats tend to use the one upstairs because why go into the basement if you don't have to?

Once we put a litter box upstairs, the smell started to drive me crazy. No matter how much we cleaned or burned candles, I could smell the clay litter constantly and I hated it. On a whim, my boyfriend ordered PrettyLitter in the hopes it would help.

What a HUGE difference this litter makes! There is absolutely no smell. At all. I forget we even have a litter box upstairs now. Cleaning it is a breeze since the urine kind of just dissolves and you only have to worry about the hard stuff. We just scoop and toss each day and the litter lasts at least a month!

The other thing I love about it is that it's delivered to my door. That means no more lugging a 15 lb container of cat litter through the grocery store, to and from the car, etc.

My boyfriend and I have told everyone we know - if you have a cat, especially more than one, get pretty litter. We won't go back to clay litter!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 13, 2017

Do not buy

By Erin Ressler, Texas, Verified Reviewer

This litter was great...for two weeks. I purchased two bags for my two-cat household and followed all recommended directions for use (2 inches of litter which I measured to double check, only scoop feces, stir the urine areas to mix, clean the box daily). I even swept up litter that got kicked out of the box and put it back in to ensure less loss of litter.

I loved it for the first 1.5 weeks then noticed an increase in urine odor and slight blue tint. After another three days, all of the litter had turned into blue slush that no longer absorbed any urine and my entire house reeked of cat urine. Not a pleasant smell to come home to after work.

I attempted to call the company to discuss the issue, but there was no answer. I emailed the customer service department and after three days have yet to receive a reply. I attempted to leave a review on the company's website but, surprise, the link is not activated so no reviews can be left.

I am extremely disappointed in this product and the fact that it only works as advertised for half of the time it is supposed to. I would have been willing to pay the high cost per month had it functioned as advertised but am unwilling to shell out the exorbitant price to buy four bags per month, which it appears I would need to do since two bags only last half a month.

Bottom line - don't fall for this company's false advertising, save your money and buy something else.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 12, 2017

Great litter, peace of mind

By Ashley Houston, Leland, NC, Verified Reviewer

I have 2 cats and I get 2 bags a month. It works just fine for me, it smells much less and doesn't track as badly as old clumping litter. It also gives me some peace of mind as another indicator in case my girls get sick again.

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 9, 2017

Great first customer service experience!

By Amanda Ludes, Omaha, NE, Verified Reviewer

Please note that my rating is for customer service only; I have not yet used this product.

Much to my dismay when I poured my first bag of PrettyLitter into the litter box, it didn't reach the preferred depth of 2 inches. Per the advice in my order email, I contacted customer service and chose the online chat option. I got paired up with Beatrize, who helped me figure out what kind of schedule I would need to be on based on how much one bag filled the box (for me, 2 bags every 6 months for my one cat), and set me up to get a free second bag so that I can try the PrettyLitter experience exactly as intended.

I can't wait for my second bag to arrive so both my kitty and I can start enjoying the benefits!

Bottom Line: Yes, I would recommend this to a friend

Posted on Dec 8, 2017

Control the scatter from enthusiastic use

By Elaine LaBella, Long Island, NY, Verified Reviewer

Cats thought it is the best thing since catnip. Instant hit. They completely stopped using the other two pans of clay litter. To cope with the delighted "scatter all over the room" excitement, we put a large flat scratching pad (the kind made of many layers of cardboard glued on end) directly in front of the litter pan and then pointed the opening into a corner of the room. Because the pan faces into a corner, cats have to step on the scratching pad to leave. The cats already like the scratcher so they don't object to stepping on it when leaving the litter pan, and all the material on their feet (or shoveled out by enthusiasm) is easily poured back into the pan.

One must follow instructions regarding stirring used litter to get best results. We went on vacation for 10 days, leaving one pan with PrettyLitter and 2 pans with clay litter because the person caring for the cats could not scoop. The clay pans were used only once. The PrettyLitter did a great job of eliminating odor, but because the litter was not stirred, the bottom started turning blue and caused us to bring the cats to vet for possible UTI. No UTIs. Upon rereading the FAQ, the reason was clear. Because this was our first batch, we can't say how long properly used PrettyLitter lasts, but we'll learn on the next shipment.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Dec 3, 2017

Scam alert!

By Jane Koepsel, Arizona, Verified Reviewer

Litter comes in cardboard USPS Priority ENVELOPE! You get enough for an 8" x 10" litter box. Cancelling is very difficult! Limited hours to call. After ordering, they send you an email that if you need a second bag, they'll send you one for free the first month only! So you need to AT LEAST DOUBLE THE COST per month.

I'm furious that it is even legal to scam people this way. I'm demanding a refund if I can ever get a hold of someone. Note that links to social media don't work and it is difficult to find reviews on this product (not sold in stores?). SCAM! At least $50 a month per cat; cheaper to go to the vet and have urine checked every 3 months.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Dec 1, 2017

Bags of litter are too small!

By Rachel Rourke, Federal Way, WA, Verified Reviewer

I would have given this 5 stars, but the bag is just way too small. I bought a small litter box, and one bag barely leaves 1.5 inches of litter. It would leave the 2 inches of litter if you had a "mini" litter box I guess. They offer a second bag a month for another $21 if it isn't deep enough. But $42 a month for cat litter is just way too much. I will likely have to cancel until they offer a realistic size bag of cat litter for $21.

Bottom Line: No, I would not recommend this to a friend

Company Response from Pretty Litter Inc.

Dec 5, 2017

Thanks for reaching out, Rachel. Your feedback means the world to us. We're delighted to hear you love the product aside from the bags being smaller than you'd like. I'm sorry to hear you aren't getting enough depth in your litter pan. We have recorded your feedback and thank you for taking the time to share it with us. We want you to be able to try this product at the optimum 2 inches of depth. I'd be happy to help you dial in the best usage for your household and litter box size. Go ahead and reply to the email I sent you and I'll be more than happy to help! I look forward to hearing from you soon.

Helpful Review? 3 People Have Voted

Posted on Nov 22, 2017

Amazing litter and customer service!

By Ron DeVille, Shreveport, LA, Verified Reviewer

This is the best litter ever made! No dust or odor. So easy to use. It reduces the amount of waste that has to be taken out as the urine is absorbed. The cats really like it and we do too!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted
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