PrettyLitter Reviews

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
PrettyLitter

Overall Rating

4.4

365 Customer Reviews

Summary

PrettyLitter changes color to reflect your cat’s health, helping owners detect feline issues such as urinary tract infections and kidney issues early.

Write a Review

Customer Reviews

4.4 Stars out of 365 Reviews
5 Star:78% 4 Star:4% 3 Star:2% 2 Star:4% 1 Star:9%
84% Recommend This Company
Start your review of PrettyLitter:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Mar 14, 2018

With every penny!

By DJ Fenster, Phoenix, AZ, Verified Reviewer

I LOVE this stuff! No urine smell; it dehydrates the poop, so it doesn't smell. I wanted it for health monitoring, but my cat hasn't had any issues since we started using it! He loves it too and hasn't peed outside of the box yet! Worth every penny...

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Apr 6, 2018

Thank you for sharing your thoughts, DJ! We are so glad to hear you're benefitting from PrettyLitter's odor control technology and that your cat transitioned to it right away! Let us know if there's ever anything we can do for you, we're always here to help!

Helpful Review? 2 People Have Voted

Posted on Mar 9, 2018

My cat and I both did not like!

By Kaylie, Scottsdale, AZ, Verified Reviewer

The whole idea of PrettyLitter sounds amazing and so much better than all other litters from the way they promote it. I completely disagree, and so does my cat.

The 4-pound bag did fill my litter box completely, but only lasted only about two weeks with one cat. It doesn't clump, which I'm not a fan of. So the pee kind of just becomes part of the litter and smells awful after one week. And the litter all looks yellow now instead of white. After the two weeks, my cat began to poop on the floor outside the box. I'm assuming she didn't want to step in her pee filled cat box. She's not picking with what cat litter I use too; I change it up with whatever is on sale that month. As long as it clumps and has good odder control.

PrettyLitter says it has less dust when cleaning. Negative! It has worse dust! I had to keep backing away and wait for the dust to go down every time I went to scoop. The smell...there's no odder control what so ever! And they promote such special odder fighting skills this litter has. The worst cat pee smell I've smelled in a while from less than two weeks. And I clean the box every day.

I will be sticking to my usual cat litter. That clumps, fights odder longer, and is cheaper as well.

Bottom Line: No, I would not recommend this to a friend

Company Response from Pretty Litter Inc.

Mar 18, 2018

Thanks for your feedback, Kaylie. PrettyLitter works because the super dry silica crystals absorb the liquid of your cat's urine. The absorbed moisture will evaporate out of the crystals, leaving the microscopic solids (and the odor) of the urine trapped inside the crystals, keeping the litter pan fresh and clean for continued use throughout the month. We recommend stirring the crystals daily to allow for optimum evaporation and distribution, giving you a full month’s worth of fresh PrettyLitter.

It's normal if the crystals start turning a light yellow shade over time, but you should only start smelling an odor when these crystals become saturated at the end of the litter’s lifespan. In your case, we’d like to explore why your crystals became saturated so early on. Furthermore, PrettyLitter should not give the dust issue you're describing.

We'd love the opportunity to record your experience and make it right. If you're open to it, please shoot me an email at meow@prettylitter.com (attn: Cassie), and I'll be happy to reach out to you directly. I hope to hear from you soon!

Helpful Review? 9 People Have Voted

Posted on Mar 6, 2018

Chose PrettyLitter

By Peggy Latorraca, Visalia, CA, Verified Reviewer

The only way I was going to have an indoor cat was not to have to smell a cat box. An ad popped up on my Facebook account for PrettyLitter. I decided to order and give it a try. Best decision I've made in a long time. I have one cat, and this product lasts for one month. No one who comes into my home would even know I had a cat.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Mar 12, 2018

This is awesome to hear Peggy! We agree with you on smelly litter boxes, they're the worst! We designed PrettyLitter to have excellent odor control, and we're delighted to hear you're benefitting from it! Thanks so much for sharing!

Helpful Review? 2 People Have Voted

Posted on Feb 27, 2018

Love this cat litter!

By Roz Ross, Connecticut, Verified Reviewer

By far the best cat litter I have ever used! A friend of mine recommended it, and I was a bit skeptical at first because of the cost, but it is SO worth it.

Regular cat litter clumps and the pee sticks to the pan and you have to use force to get it up. The smell is awful if you don't clean every day (and the litter boxes are in my office so I clean them as often as I can).

I only started using PrettyLitter a few weeks ago and "wow" is all I have to say. Scooping the poop has never been so easy! It never sticks. You never have to refill. It never smells. Since I started using it a few weeks after I got it, I wrote to see if I could have my next delivery delayed, which I figured was too late (which it was), but I got a response back immediately letting me know they can skip the next months. I personally am in sales and customer service and truly value this level of attention and service. Highly recommend this litter and company!

On another note, I just had to put one of my cats down last weekend due to kidney failure. I'm thinking if I had this litter earlier, it would have detected it sooner and she might have been able to get treatments sooner before it was too late. Hoping this will help my other three cats!

Thank you for a great product!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Mar 12, 2018

Thank you for sharing your thoughts Roz! We are so happy to hear that you and your three cats are loving PrettyLitter! We strive to offer convenience and peace of mind, and are delighted to hear PrettyLitter is working so well for your multi-cat household. Please accept our sincerest condolences for your cat who just passed. Please let us know if there's anything we can do for you. We're always here to help!

Helpful Review? 3 People Have Voted

Posted on Feb 22, 2018

Satisfied

By Churni Gupta, Gainesville, FL, Verified Reviewer

I have a subscription for the last seven months. In the beginning, I used to get just one package, but I started getting two when a package arrived damaged (PrettyLitter immediately replaced the bag; yay customer service!). My cat uses a big litter box because she needs a little space to do her business, so it only lasts about 20 days. So I am considering ordering in bulk (4 packs).

I love the customer service, so prompt and efficient.

I am a happy camper.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Feb 27, 2018

Thanks for reaching out to share your experience Churni! We're so glad to hear you're enjoying PrettyLitter, and that our customer service team has been on point! As a valued member of the PrettyLitter family, your feedback means the world to us. There are many different kinds of litter boxes, and we understand if your little girl likes to have more space. We'll be happy to reach back out to make sure you're getting the best out of your subscription. We're always here to help!

Posted on Feb 22, 2018

So far, excellent.

By Joyce Rizzo, Massachusetts, Verified Reviewer

I just started using it two days ago. I have 4 cats, and the price of regular litter was $90 to $120 per month. No matter how much I scooped, I would still detect odors. When changing the litter (I have 2 large boxes) I had to make 2 trips to the trash barrels because of the weight. So far, so good. Hopefully, it will stay that way!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Feb 27, 2018

Thanks for sharing your feedback Joyce! We're so glad to hear PrettyLitter's lightweight formula has been a convenience already! We designed PrettyLitter to solve many of the pain points of owning a litter box, and we're happy to hear you're benefitting from it so far. Let us know how the rest of the month goes!

Posted on Feb 22, 2018

Greatest litter ever! Wow.

By Jackson Raiders, Chicago, IL, Verified Reviewer

I have owned cats my entire life. From apartments to large homes, from clay litter to pine. I’ve seen it all and tried them all. No litter has ever come close to PrettyLitter’s odor control. I’m on day 30 with my new batch just arrived in the mail, and I still don’t smell a thing. Completely odorless. Plus I don’t have to scoop out clumps, and it will monitor my cats health! A godsend. Highly recommended.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Feb 27, 2018

Thanks for sharing Jackson! Your feedback means the world to us. PrettyLitter was designed to have excellent odor control, and we're so glad to hear it's been a game-changer in your household!

Helpful Review? 1 Person Has Voted

Posted on Feb 19, 2018

Disappointing

By Samuel, Syracuse, NY, Verified Reviewer

I was very excited to try this product. I did everything I was told to do, scooping and stirring as instructed. My cat is very small and doesn't produce that much waste. So imagine my surprise when this litter lasted about as long as the store bought litter I'd been using (and I don't even scoop that stuff!).

I bought this litter for the odor control, but by the time I finally changed it (about two weeks into what was supposed to last a month), the smell was so bad my housemates (who live upstairs from me) had begun complaining.

I had friends who told me they'd like to get it for their two cats and I told them not to waste their money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Pretty Litter Inc.

Feb 21, 2018

Thanks for sharing your thoughts Samuel. I can understand your surprise when PrettyLitter didn't last as long as you expected, and your experience surprises me too! PrettyLitter's silica crystals have superior odor control technology, and one bag is designed to last one cat for one month. I'd love the opportunity to give you a call to determine why this wasn't the case for you. More importantly, I'd like the chance to make it right. Please send me an email at meow@prettylitter.com and indicate Attn: Cassie. I'll be happy to reach out to you directly. I hope to hear from you soon!

Helpful Review? 13 People Have Voted

Posted on Feb 19, 2018

PrettyLitter saved my male cat’s life!

By Sherril Lilly, Owings, MD, Verified Reviewer

This litter is lightweight, odorless, dustless and extremely easy to keep clean. Simply scoop the poop and flush. Then stir litter, and it immediately absorbs urine and orders.

We rescued cat bother and sister 10 years ago. At age 8, the male developed UTI. Had I not been using PrettyLitter I would not have known he had a problem. Blood was immediately evident in the litter. Got him to vet within 15 minutes, but he was already blocked. Thanks to PrettyLitter and our fabulous veterinarian, his life was saved! PrettyLitter’s color change shows the Ph of the urine so I can make dietary changes immediately if Havoc’s urines starts to be too acidic, which is his particular problem. He has had several episodes but has not been blocked again.

Pretty Litter is cost effective. One bag lasts around 3 weeks with my two indoor only cats. It is delivered free to my home with a monthly subscription.

I highly recommend PrettyLitter. The best litter ever!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Feb 21, 2018

Sherril, thank you so much for sharing your experience! We are a family of pet lovers, and your story has warmed our hearts. We are so happy to hear you are enjoying PrettyLitter, and that it was able to alert you to your little guy's UTI. We're grateful to have you and Havoc in the PrettyLitter family.

Helpful Review? 1 Person Has Voted

Posted on Feb 16, 2018

Magic crystals

By Stephanie Fox, Everett, WA, Verified Reviewer

This product must have been made on another planet by unicorns I'm sure. I no longer have litter nightmares! My 4 cats are all loving digging in this, and a few now bury their waste, which they never did with clay or corn-based litters. This stuff is so light that my elderly mother-in-law can handle it without needing help like with other heavy litters. The fact, the litter changes color if there's a potential problem, and it is pure magic to us. We love this feature just as much as we love no clay paw prints all over the house. Thank you PrettyLitter!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Pretty Litter Inc.

Feb 21, 2018

Thank YOU Stephanie! We are delighted to hear that you're enjoying PrettyLitter, and that your cats are "digging" it too! Thanks so much for sharing your experience with us. We'll be sure to keep sending more magic your way!

Posted on Feb 15, 2018

Love PrettyLitter

By Paula Good, Little River, SC, Verified Reviewer

I saw this product advertised a few months ago. I was pretty skeptical, so I just read reviews and scrolled on by, thinking "if it's too good to be true, it probably is."

We have 3 kittens, and I have a very scent sensitive nose. Needless to say, it was time to give this product a try! Last month was my first order. Since we have 3 kittens, and 3 litter pans, I ordered the correct amount of PrettyLitter (3 bags, plus the 4th free). I use all 4 bags, to get the correct depth for each litter pan.

I will NEVER buy kitty litter out of the store again, and I did not buy cheap litter, to begin with. This product totally, with proper scooping and stirring, eliminated the cat box smells from our home.

So if you are skeptical like I was, just give it a try for yourself! You won't be sorry!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted
Showing 254-264 of 365

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.