PlushCare

Dr. Burrus treated me early Saturday morning. He was an amazing doctor. His bedside manor was excellent. He was compassionate and caring. I would absolutely use him again for myself as well as recommend him to family and friends.

He is the best! Thank you, Dr. Burrus, I am already feeling better.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Went online due to my schedule for weight loss medication. I went through their system, including the reason for my visit and my location. Both of which were verified when the video appointment started. No problem, a script was sent and lab work ordered. Never got anything about the lab work, so sent a message. What I got was a reply stating my prescription had been canceled. Yep, canceled.

So I called customer service. First was them saying my appointment was with a different doctor than who I actually saw. Get that cleared (hopefully). That is when they are oh, it’s canceled since you live in a state where we can’t prescribe obesity medication by telehealth. I ask why didn’t the system catch that? Oh, it’s not a flag in the system. Well, since you can’t help me, am I getting a refund? Nope.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

It was a total waste of money. It’s cheaper to do a video visit with a doctor from your local clinic. I still had to go in for a visit and have labs run so, in the end, I paid for this and still had to go to the clinic and go out of pocket for a clinical visit locally. I could have skipped this step altogether.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

While away on vacation, I developed a sore throat/fever and used PlushCare to speak with an MD. The entire visit was all of 3 minutes and the MD would not call in antibiotics. My condition worsened and the next day another MD did prescribe a "Z-pack" and I instantly began to feel better. When I came home I learned my insurance (Aetna) does not recognize this provider so I am stuck with a $200.00 bill.

Now for the really annoying part. One month later a charge shows up on my credit card from PlushCare. It seems that when you use this service they automatically sign you up for their "monthly membership". I had to dispute the charges with my credit card company and I had to reach out to PlushCare. They acknowledged that they do automatically sign people up for their "membership" and when people complain they will credit you. I'm fortunate that I scrutinize my credit card charges carefully. I'm sure there are many people out there who haven't realized they are being charged monthly for nothing.

Steer clear.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Had a question, talked it over with Seth, and am now 100 percent satisfied.

Bottom Line: Yes, I would recommend this to a friend

PlushCare is a terrible online doctor program. There are better. The doctor kept claiming he could not see me in the video. Had to reschedule twice. In addition to that, I couldn't log in to the website from my Android. Was later told they are having trouble with Androids.

Bottom Line: No, I would not recommend this to a friend

Okay, I was battling a cough from cold/sinuses. I got a little desperate to ease the cough and remembered (somewhere deep down in my brain files) that someone, somewhere said something about online doctors. I googled "online doctor prescription" and found PlushCare; entered my insurance information and had an appt with a doctor within 30 minutes! This is great, I was able to get a cough suppressant from my home computer! Praise God for this service and network of doctors for the innovation!

Bottom Line: Yes, I would recommend this to a friend

I am a store manager and I don't have the luxury of taking off work for common illnesses. I started using PlushCare 2 years ago and it is my answer to seeing a doctor while I am at work! I did have the flu last year and walked into an urgent care that was so crowded, I felt so bad and ill, so I left. I got online and found this service and I am so sold! I have always recovered quick and no waiting.

Bottom Line: Yes, I would recommend this to a friend

Best experience ever! Dr. Rudy was so kind and professional. He was very thorough. I will absolutely use this service again. I loved the privacy, no waiting in a crowed Dr's office. The appointment was so easy to book, my appointment was exactly on time. I highly recommend PlushCare and will share my experience with my family, friends, and co-workers. Thank you!

Bottom Line: Yes, I would recommend this to a friend

First time using this service. I highly recommend it.

So convenient not to have to leave your home when you're not feeling well. My doctor was Dr. Lisa Dorsey; she was easy to talk to and took the time to listen. Very professional.

Bottom Line: Yes, I would recommend this to a friend