Piping Rock

Piping Rock

Overall Rating

2.8

299 Customer Reviews

Summary

Piping Rock is a NY-based supplement brand that offers good deals on health and wellness products on its e-commerce site. However, a large number of customers report shipping issues.

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Customer Reviews

2.8 Stars out of 299 Reviews
5 Star:38% 4 Star:5% 3 Star:2% 2 Star:7% 1 Star:46%
44% Recommend This Brand
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Posted on Feb 3, 2022

Great company with great deals on made in the USA products

By Lisa V., Centralia, IL, Verified Reviewer

I've ordered 6 or more times, also shipped to my son in Connecticut and parents in St. Louis, with no issues at all. Keep up the good work, Piping Rock!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Made in the USA

Great prices

Easy to use website

Great service

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Feb 2, 2022

Very good

By Judith C., Bromsgrove, United Kingdom, Verified Reviewer

Always delivered when they said. Have been ordering from them for three years now, I'm still alive, never had a problem (had a few supplements from them).

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No ill effects

No bad taste when consuming them

Clear directions on the label

No “cons” were specified in this review

Posted on Jan 19, 2022

Very unhappy

By Richard M., Toronto, Canada, Verified Reviewer

I ordered a product that was advertised as 2 for 1. Only received one. I was told I did not do something when I ordered it so that is why I only received one rather than 2, even though it was advertised as such. They offered me a $5.00 coupon rather than giving me the product. This is the worst customer service ever. I will never order from them again or would I recommend them to anyone.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Sep 9, 2021

They hold orders for days before shipping!

By Paul W., Concord, NC, Verified Reviewer

I bought and paid for products well over $70. They had no problem charging my credit card fast, however, they then sat on the order for over three days, even though I paid for shipping the following business day. Don't buy from these roaches! It took me over 6 emails to get them to credit my freight charges. All they kept saying was "Sorry", "No", "Can't", and "Have a Great Day".

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Aug 16, 2021

Pain-free, inflammation gone

By Wendy B. , Baton Rouge, LA

I ordered the Daily Fruits and Veggies hoping it would help with bad inflammation coming from my hip - I had been seeing a chiropractor which helped a lot but I was still having this annoying inflammation. One week on the product and I have been pain-free. I have been on them now for about 2 or 3 months. I would recommend them!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Helps with inflammation and organic

Fast shipping

Cost is affordable

No “cons” were specified in this review

Helpful Review? 4 People Have Voted

Posted on Jul 5, 2021

Piping Rick's bogus rewards program

By Bruce C., Manchester, MD, Verified Reviewer

I have referred over 50 customers to Piping Rock, and have gotten zero reward money after their first orders. First, the company says my code has to be entered every time. Then, later, I was told by 3 different people at the call center that this isn't necessary, that the website recognizes them as my customer as long as they use the same email address. It's an easy fix, but they won't do it, because they're greedy. Plus, customers aren't going to remember each time to punch in my code especially when they click onto emails they get regarding any sales.

Length of Use: 2+ years

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Value

Low shipping cost

Bogus rewards program

Helpful Review? 3 People Have Voted

Posted on Mar 5, 2021

Love the products, love the cost, no shipping issues

By Lauren L., Petoskey, MI, Verified Reviewer

I have never had shipping issues with this company. I’ve ordered from them 4 or 5 times and everything came in a timely fashion, especially considering Covid. I love shopping the great deals section because some of the prices are truly amazing. So amazing that I was suspicious about quality...but after looking into the company I was pleasantly surprised.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Cost

Variety

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Dec 23, 2020

Great product

By Audrey H., Maple Ridge, British Columbia, Canada, Verified Reviewer

I got my order very fast, so no complaints there. It was so well wrapped I could not believe it, as sometimes things that I have ordered from other places were kind of iffy whether the item would be okay when I opened it. Very, very happy.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Nice and easy to use

No “cons” were specified in this review

Helpful Review? 2 People Have Voted

Posted on Dec 8, 2020

Some good, some bad

By Grant H., Perth, WA, Verified Reviewer

Overall I have been satisfied with their supplements but I did receive Black Oil Capsules that had oxidized (slightly rancid) and reading other reviews this is quite common with Piping Rocks oil capsules.

Consumer Lab even gives them a poor rating for this factor alone.

I will still buy from them but not their oil capsules, as peroxide is a sign of poor quality control in the manufacturing process.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Good pricing

International postage is very competitive

Quality seems to be good (except for oils)

Reviews are light on facts

Some ingredients are not up to standard

Helpful Review? 1 Person Has Voted

Posted on Nov 21, 2020

Great products at great prices

By John P., Vancouver, Canada, Verified Reviewer

I have ordered three times from Piping Rock now, vitamins, lavender oil, and prebiotics.

Each time I have received my order within a week or less and well-packaged.

Their prices even with a little duty and shipping are still much cheaper than if I bought them locally.

The lavender oil is fantastic! I put 1/2 of the bottle in my electric Air Wick freshener in my bathroom, left the house, and when I arrived home a few hours later and I opened my front door, I could smell this wonderful lavender.

I have been very satisfied with their products and service.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Good prices

Have to pay duty and shipping

Helpful Review? 2 People Have Voted

Posted on Aug 28, 2020

Disappointed transaction

By Philip B., Denbigh, United Kingdom, Verified Reviewer

When I ordered some odorless garlic capsules, I thought I was buying from a UK supplier, so I was surprised to get an email saying the item had been shipped airmail. This caused me to research Piping Rock online, and I was surprised to find so many negative reviews, which gave me concern. When my order was delivered, I was dubious about the quality of what I had purchased from the reviews so opening one of the containers and smelling the contents, it had a faint smell of rotting vegetation/vegetables. I have been taking odorless garlic capsules for years and nearly all have no smell, though some have a faint peppery smell. To be on the safe side, I binned both containers without trying any of the capsules. The photos on the website, which just show a tiny part of a room, do not convince me at all, because it could be any room/office, it does not show me a modern lab/production facility. I will not be making any more purchases from Piping Rock for sure.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted
Showing 12-22 of 299

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