Piping Rock

I haven't received the parcel for two months! I DEMAND my money back!

Don't buy if you guys are from outside of the US because I think that's how they become crappy, by not providing good customer service to the international buyer. Their customer service is very bad, only the machine, and does not bother with a response.

Bottom Line: No, I would not recommend this to a friend

Of course, it isn't a scam. We have been using Piping Rock here in little old Perth for two years. They are fast, reliable and ridiculously cheap compared to Australian suppliers (who probably buy from the same source anyway).

The goods turn up on time and as described. I feel a bit guilty using an overseas supplier, BUT their prices are just too good to refuse, so sorry local Chemist.

If you want to know I am real, email me. My wife loves Piping Rock.

Bottom Line: Yes, I would recommend this to a friend

This company are crooks. I ordered a product which I paid for. I never received it the last three months and the customer service did not even react to my three emails and complaints. Horrible! If someone knows where to address this, I would love to hear!

Bottom Line: No, I would not recommend this to a friend

I spoke to the manager Milli a while back, and she stated how she thinks some of the oils are still fake, but supposedly they were going to prove how the oils are real. They sell fakes essentials oil, and it's proven that their oils do not work and it's actually more harmful to you than do any good. It's better just to go to an organic shop that contains 100% essential OILS.

Bottom Line: No, I would not recommend this to a friend

I couldn't add or change the order on the same day without sending separately. Ok.

Awful returns policy. They will not pay for return postage and deduct half the money you paid, so it's not worth sending back. They left me to pay £16 ($22.38) as they did not pay the correct postage in the first place and refused to reimburse.

Because I'm in the UK, I'm not used to this as the company would not be able to carry on like this under consumer rights here.

Bottom Line: No, I would not recommend this to a friend

I wanted to purchase a supplement but decided to wait until I researched it a minute. Unfortunately, while nothing was ordered or shipped, money was taken from my account even before I declined. I contacted their customer service to no avail. Good thing it was a gift card. Be careful guys!

Bottom Line: No, I would not recommend this to a friend

I had a problem with them. I bought some vitamins last month and they sent me the confirmation email saying they already shipped the order, but I have not received anything. I sent them a lot of emails asking about my order and they NEVER REPLY. Unexisting customer care.

Bottom Line: No, I would not recommend this to a friend

I have been using B-12 vitamins and folic acid and selenium for a while and they are helping me a lot in my wellbeing (because I've been milk allergic all my life without knowing it, so I needed it big time). Then I bought the Piping Rock vitamins and I started feeling worse after 3-4 weeks, but I never connected it with the Piping Rock vitamins, I thought it was something else.

After two months, I ordered my second shipment. After 2-3 more weeks, I was in really bad condition and then I suspected it could be the Piping Rock vitamins. I bought another brand and had an IMMEDIATE reaction! And now after two weeks, I have been feeling better every day now.

There is NO doubt, it's a scam big time! Avoid! I hate myself that before I realized it, I ordered my third shipment for about $80 plus taxes.

Bottom Line: No, I would not recommend this to a friend

I’m so happy I discovered this company! Their pricing is very reasonable and quality is good. I take several supplements and am really pleased with the results!

I’m taking Tart Cherry, apple cider vinegar, turmeric, Ginkgo biloba, and Vision Caps. I’m ordering a diuretic and multivitamin today.

Shipping is fast and inexpensive.

Bottom Line: Yes, I would recommend this to a friend

I'm so very disappointed with all the products from this company. I was so excited to come across a company which offered a variety of pure essential oils for a competitive price. However, despite paying shipping fees to Piping Rock, I was imposed with a £12.65 tax and handling fee, which is 60% of the cost of the products itself.

So £30 later (I could've got them cheaper from Amazon), when I finally started using these oils for diffusing, I was more than disappointed at the quality. They don't mix with water (most pure essential oils will mix easily), the aroma is next to nil once out of the bottle, and they lack the quality you'd see in any other average brand of essential oils. No replies to my messages either so pathetic customer services.

If you order and pay in a local currency and pay a high shipping cost, you certainly don't expect to be whacked with a high tax bill! The whole experience has been a joke frankly and £30 gone to waste. Keep away from Piping Rock!

Bottom Line: No, I would not recommend this to a friend

I really wish I had looked online at reviews for this company. There are many unhappy UK customers, it seems because the company vastly underestimates extra customs and handling fees for shipping.

On an order of 29 pounds, extra handling and shipping fees of 24 pounds were applied. I could not afford this so lost my money. I would not advise anyone to use this company for UK orders. The company ignored my many emails until I raised the issue with PayPal. Absolutely disgusted.

Bottom Line: No, I would not recommend this to a friend