Peloton Bike

Peloton Bike

Overall Rating

2.8

46 Customer Reviews

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Summary

Peloton bikes let you connect to live and on-demand NYC studio spin classes (and more) from the comfort of your own home.

Pros

  • High tech spin bike with 22" LCD touchscreen
  • Access to 5000+ on-demand classes and 20+ live classes daily
  • Compete against others in real-time with leaderboard
  • Wide variety of class and music styles
  • Complimentary access to the Peloton app for other workout options

Cons

  • The bike costs about $2,500 with accessories and requires $39.99/month subscription
  • Repairs may take several weeks, depending on the crew’s availability
  • More expensive than the competition
  • The screen can’t be used for other purposes if you cancel your subscription

Customer Reviews

2.8 Stars out of 46 Reviews
5 Star:36% 4 Star:6% 3 Star:4% 2 Star:8% 1 Star:43%
48% Recommend This Brand
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Posted on Jun 10, 2017

I am obsessed

By Chelsea R., Seattle, WA, Verified Reviewer

I found out about Peloton when I ran into an old friend, and she looked amazing. I asked what she was doing, and she told me she got a Peloton.

When I researched it later and saw the cost, it slowed me down a bit. I bought a $400 bike instead off of Amazon that was highly reviewed. I used it with my iPad and the Peloton app. I had never done any spin class before, so I wanted to make sure I was into it. Wow, was I ever. In only four weeks my body was changing, and I was hooked. I got rid of the other bike and ordered a Peloton. I had been missing out on more of the matrix and magnetic resistance (vs. friction ). I talked my brother into buying one too for his girlfriend.

I am glad I got to try another bike so that I know how amazing the quality is of the Peloton bike. And the screen rocks too!

I do not like the gym, my kids are little and cry about going to the daycare, so workout was too hard to commit too. I do not like boring machines either. This whole program had me so engaged from the beginning I was hooked. The bike was worth every penny. The delivery was amazing too. Very thorough and they helped me set up the bike. LOVE. I hope to get more of my friends and family hooked as well!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Jun 3, 2017

Good experience

By Cynthia Hunt, San Diego, CA, Verified Reviewer

I'm a senior and new to "spinning." I really love the choice of classes I have as a beginner, the accessibility to the classes without having to leave home, good instructors, and the quality of the streaming.

Delivery was right on time. No problem with that.

My daughter, who is an experienced spinner, loves the machine.

We had a little trouble with the cleats on the shoes, but that problem was taken care of by customer support, who gave us a quick fix.

My only complaint is you can't talk to someone in customer support, it's all done as online chat. Other than that, I think it's an expensive machine, but if you can afford it, it's a great investment.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jun 1, 2017

Delivery process stinks

By Matt Harris, Nebraska, Verified Reviewer

I can't even rate the bike, but I can say that my experience has been among my worst ever with a company. I had a "confirmed" delivery date scheduled as promised, but apparently, that didn't mean much as they didn't show on that day, nor the next. Finally, they showed on the third day when we weren't around. That's when the real frustration started.

You can't find a customer service person to save your life that can do anything. "Looks like we can deliver it tomorrow." No bike. I call again, "looks like we can deliver it Tuesday." No bike. I call again, "looks like we can deliver it Thursday." I still don't have the bike. We may ultimately really like the bike, but I will probably never be a real fan.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 26 People Have Voted

Posted on May 26, 2017

Worst

By Rusty Johnson, New York, Verified Reviewer

Peloton Cycle sucks. Probably will go out of business soon. They treated me like crap and made me feel worthless. I will never do business with them again.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 30 People Have Voted

Posted on May 12, 2017

Totally worth every penny!

By Stephen Tyszkiewicz, Coronado, CA, Verified Reviewer

I can't say enough about this bike and the classes that are offered. This is the smoothest and quietest bike on the market, period. I am saving so much time and money as I no longer waste two hours of my time driving back and forth to the gym for a 40-minute workout. Nor do I have to pay the $25 per class fees anymore.

Peloton charges $39 a month for unlimited live classes and thousands of on-demand rides, which is less than two classes at my local gym. I now ride every day for a fraction of what I paid at the gym, but I still get the competition feel that pushes me. The screen is huge and makes you feel like you are in a real class with the leaderboard and all.

I have convinced all of my friends to purchase one and wish I had come up with this idea myself. The only downfall is the price, but you get what you pay for. Final delivered price comes out around $2,500.

I searched the internet for discounts and coupons and found nothing. The only deal is getting two months of subscription for free if you are referred by a current Peloton user and use their link to purchase the bike. Basically a $78 savings.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Mar 28, 2017

Basic

By James , New York, NY, Verified Reviewer

This is an indoor cycling bike with an iPad on it. For the price tag for 3k I found it very basic. That's $1995 plus tax , delivery, shoes, etc. I don't find anything features on the bike particularly innovative or new. This appears to me, to be another fitness industry gimick.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on Mar 17, 2017

Awesome

By Kev B, New Jersey, Verified Reviewer

I just got the bike and its a blast. Pretty compact. It needed a 47x36 mat, which I got on Amazon along with cleats (I got Shimano) and some dumbells, which were much cheaper than buying directly from Peloton. The bike itself is high quality. I started with some beginner rides and then tried Alex's ride, which is great. The technicians who set up the bike are super friendly and timely. So far so good.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Feb 10, 2017

As awesome as you hope it will be, and a time saver too!

By Tracy M., Chicago Suburbs, Verified Reviewer

This was the best investment I've made in a long time in regard to my health. Yes, it's a chunk of change (nearly $3,000 initial investment for the bike, tax, delivery, shoes, one-year subscription, etc.), BUT it's so worth it.

I've been on my bike nearly every day since it arrived. It's addicting, and it is so easy to get dressed and join a class from the comfort and privacy of your home. I am done with my awesome, sweat drenching 30-minute workout in less time than it takes to get ready and drive to the gym and back. I LOVE it. I urge you to invest in yourself, and I don't think you will regret the decision.

We did not buy the $59 Peloton mat but rather used a $15 thin entry carpet from Home Depot, which works just fine.

One last tip; YES, you need the shoes, and it is so worth the $125.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 22 People Have Voted

Posted on Feb 2, 2017

Great for moms

By Casey, Washington, D.C., Verified Reviewer

I am a new mom and can't find time to get to the gym anymore, but needed a way to get back in shape. Peloton Cycle has been an amazing investment. I can get in a quick workout when my baby is sleeping without having to find childcare, travel to the gym, and get there early to make sure I get a spot in class. I used to love SoulCycle and Flywheel and this gives you the same high quality experience right at home.

I darken the room and put on headphones and it feels like I am really in the class. If you went to one of these boutique classes only two times per week at $35 per class, that's $3,500 in just one year. With Peloton Cycle, although it's a large upfront investment, it actually can save you money over time, especially since you can have unlimited riders in your household (my husband and I both cancelled our gym memberships).

The iOS app is included with your subscription, so when I travel for work I can still do a class in my hotel gym. They also now have Beyond the Ride workouts like Yoga which you can cast to your TV if you want a break from spinning one day.

I researched buying a cheaper bike and just using the app, but if you want a high quality, quiet stationary bike with magnetic resistance (which gives the smooth, quiet ride), you will end up paying $2K anyway, and that doesn't include the giant tablet that the Peloton bike comes with. If you ever decide to cancel the subscription, the tablet still has a few demo rides and still tracks your metrics.

If you pay for a 2-year subscription up front, you get three months free, and if you use a referral link, you get another two months free on top of that. Here is my referral link: https://www.pelotoncycle.com/r/?rc=a00a03287cfa49da89e3169a559fba3d.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 28 People Have Voted

Posted on Jan 13, 2017

Great experience

By Brian, South Carolina, Verified Reviewer

Love the bike. I was worried about motivation, but the classes are great, and the metrics and class rank really push you. The bike was really for my wife, but we are both using it daily.

We don't have good studios or gyms nearby, so it made sense for us. We used to have good spinning classes at our gym, but once we moved, began to miss that. You can set up as many names under one account as you want, it doesn't cost extra. The bike is silent, which allows us to work out once the kids go to bed. Overall, a great investment for the right person.

It is expensive, and you have to pay for a monthly subscription on top of it. They do run a referral program, so you can get two free months if someone refers you. Here is ours, if you decide to buy it: https://www.pelotoncycle.com/r/?rc=b81989cd1b014ebd9965e6b7dcdfa379

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Jan 4, 2017

Excellent Home Workout Equipment

By Rick, Waco, TX, Verified Reviewer

I received my Peloton this past week. I have completed three rides so far. I am not an avid outdoor cyclist but have taken a few spin classes before. I love the spin classes, however, the biggest obstacle was always fitting the class schedule with a work schedule.

The Peloton was intriguing from this perspective. I had seen the television commercials but was skeptical as I am of most home workout equipment that is sold via television or the internet. I wasn't sold on the product until I actually saw it and touched it while walking through a mall and happened upon a store. I was blown away by its construction. It is solid and smooth. So, from an engineering, set up and ease of use perspective, I can't say enough good things about the Peloton, it is top shelf. It's unbelievably nice.

The two things that I would count as 'negatives' if they are truly negative, is the price being the first. It is indeed an investment. It will only be worth the money if I look forward to getting on it and riding it often. As of now, I can't stay off of it and look forward to riding it every day.

If you buy it and only use it once a week and it gathers dust in your home, you will think that it is way overpriced.

The second negative: the Peloton network technology. It was pointed out in the above review that you are spending nearly $1000 for the HD monitor.

While the Bluetooth connectivity is nice and the class options are top-notch, you would think that there would be a limitless amount of capability with the monitor to include adding your own music playlist via iTunes or Google and the ability to zone out and watch Netflix or Amazon Prime when you don't feel like joining in on a class.

I have done a couple of the 'scenic rides' and while the video is done very well, the music associated with the video is awful. I mean, not good at all.

Bottom line – I would buy the Peloton again, without question. And I would recommend it to anyone that wants the spin class workout option in their living room. It is a world class piece of gear.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 15 People Have Voted
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