OurTime

OurTime

Overall Rating

1.1

58 Customer Reviews

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Summary

OurTime is a dating site focused on adults 50+ who are looking for love or lasting friendships. The features are compelling but some customers complain about the service.

Pros

  • It’s possible to browse full profiles with a free account
  • Simple signup process
  • Easy to search all members

Cons

  • Minimal algorithms for matching you with other users
  • Smaller user base than other platforms
  • Many users complained of too many spam accounts
  • You may need to pay for additional features with credits

Customer Reviews

1.1 Stars out of 58 Reviews
5 Star:0% 4 Star:1% 3 Star:1% 2 Star:5% 1 Star:91%
5% Recommend This Service
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Posted on Aug 28, 2017

The worst!

By Michael Arndt, California, Verified Reviewer

This is advertised as a 50+ dating site. I received approximately 98% of my mail from females (not even so sure of the female part) in the 20-30 age group asking for my phone number, personal email, etc.

The company's customer service people speak a non-English form of English combined with the Philippines phone system, which makes communication next to impossible. I have attempted to cancel my account/profile on four separate occasions. I'll see if the latest attempt works.

Terrible site, terrible company, terrible customer service! No value, don't waste your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 24, 2017

Blatant customer service lies to get you to pay!

By Liana Lawrence, Brandon, Vermont, Verified Reviewer

Knowing that many dating sites have fake profiles and false messages that land in your inbox and are not really real personal messages, I called customer service first to ask if the messages were real and written personally to me and not auto messages. They said yes, so I paid for a one-month subscription. They put in a one-time joiners fee of $4.00 added on.

When I got to that box, out of 11 messages there really only were 10 (I was told one of the users was removed from getting my emails?). I found out that only two were real personal letters. Of those, one was a four-word meaningless sentence, and the other was an obscene long letter from someone who was not even the right gender. The rest of the "messages" were canned auto messages from non-paying members. Not one person that I wrote to ever answered my email. Mind you, I am not a dog. I believe that either these were not paying members, or they were fake profiles.

People should be reporting this site to their attorney generals offices, and Better Business agencies and the site should know this!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Aug 11, 2017

Don't waste your time or money

By Cindy Hamilton, Georgia, Verified Reviewer

I signed up for a one-month membership. But, experience taught me to check my account settings first. Sure enough, it was set up for auto-renewal. That alone pissed me off. And then come the scammers, creeps, and weirdos from all over the country! I could tell they hadn't read one word of my profile. Now come the requests for your private email. Yeah, right! I deleted my profile and gave them a big, fat, resounding "NO."

I would NEVER recommend their site! I also took pictures of my account screen showing I WAS NOT signed up for auto-renewal. Did the same showing that I deleted my account. Stay away, ladies, nothing but trouble awaits.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on May 28, 2017

Worst user interface ever

By Kat H., Portland, OR, Verified Reviewer

The OurTime site has the worst user interface. Its target is for the 50+ crowd, but I find the homepage to be so distracting. When I go to check my mail, there are constant pop-ups to distract me, usually telling me that someone is viewing my profile. Annoying!

Part of the page is taken up by ads, and then the other side has a list of people who are available to chat. I just want to see my inbox, and the rest of it is visual noise.

Why am I getting daily matches for people who are so much older than me or who live in another state? Can't they target the matches based on my search parameters?

Speaking of search parameters, I figured out how to add filters, but I still get a lot of matches in my search that doesn't fit the parameters.

I get a lot of emails, and when I click on them, the person has been removed from the site. I can get multiple items in my inbox from one person and most of them aren't actual emails. I wish emails would also go to my email account so I didn't have to log on to read emails.

There's nothing much about this site that I like. The reason I signed up is because I fall into the 50+ age group. I wouldn't recommend this site to anyone and won't be renewing my subscription.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on May 13, 2017

They are a rip off

By Jan Weaver, Canton, Ohio, Verified Reviewer

They sent me an offer for $19.98 for a 1-month subscription and turned around and charged me $$84.81. And when I sent an email complaining, they sent me an automated response and in no way did they try to fix the problem. So I canceled the membership and have been ripped off the money. They should be reported to the BBB. If they tried to work with me, I wouldn't be so angry!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on May 10, 2017

Don't bother

By Suzanne Delrow, Appleton, WI, Verified Reviewer

After some strange coincidences on day 4 of my membership, I decided to read reviews of the site. On the same day, within minutes, two of the men I'd been corresponding with gave excuses why we should email instead. I proceeded to get a lengthy email with a sob story. I checked out the name, and the name and profession corresponded to an exec in another state. No such person in the town he gave. Both emails had the same typos and mistakes.

Fake accounts, just like I'd read. Doesn't seem to be real science behind the matches, they are not what your preferences are. I wouldn't bother with this site.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Mar 5, 2017

Advertising ads on a dating website you are paying for!

By LSamson, New Mexico, Verified Reviewer

Personally, I did not have a positive experience on this site. This was mainly due to heavy advertising ads on my personal home page of OurTime. I have been on several dating websites that are fantastic, and have no advertising! I can understand that free dating sites use marketing ads, but when you are paying (OurTime is not free), then having to put up with advertising ads is just tacky.

Because of this, I only visited the OurTime website a few times and ended up wasting a bunch of money. I do not recommend it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 11 People Have Voted

Posted on Feb 24, 2017

Watch out for recurring charges

By Mitch, Chicago, Verified Reviewer

I signed up for one month of OurTime to see who all the mail was from. Fifteen minutes later I knew my money was wasted. Oh, well, I didn't think about it again until I looked closely at my credit card statement four months later. Without mentioning it in anywhere that I noticed, OurTime automatically renewed the subscription for $29 and change.

I called when I found this, was told by their recording that this was their standard thing to do, and was connected to a call center who told me she could only erase two of the three charges. Eventually, I persuaded her to erase all three, which she did, thankfully.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Nov 28, 2016

1.5 months on OurTime

By Bruce Baird, New Orleans, LA, Verified Reviewer

After using OurTime for 6 weeks, I am fairly satisfied with its performance.

I am an 80-year-old male and am looking for a woman who would join me in bicycling around the city for at least 25 miles at least once a week, and for bicycle trips to other parts of the world.

Unfortunately, women about my age generally have all kinds of leg, knee, balance, or another physical ailment which prohibit them from biking, and I find myself looking for women in their young 60s.

So far I have dated two women I found on OurTime who are in their 70s who can't ride a bike, but at least we can dance and do other things together. However, from research on another dating site, I found that most women in their young 60s are looking for men who are younger or very slightly older than them. So this is my problem.

OurTime's search engine lets you set up age limits and mileage limits from your home and works very well. I found many women in their younger 60s who live reasonably close to me. Unfortunately, they don't generally respond to my messages.

In this regard, I can't set these limits on OurTime Matches or Online notices. All of these seem to be controlled by OurTime, and for me, the minimum age they select seems to be about 70 and from anywhere in this country. So they are worthless to me except for penpal purposes, which I'm not interested in.

The first thing that annoyed me with OurTime was the good looking, English deprived, scamming women (probably men) with their phone numbers or email addressed embedded in their picture or profile asking you to email or call them. I blocked them when they occurred and their occurrence rate has decreased considerably.

As far as the coins, I never used them and never will.

I read the small print when I signed on for six months with OurTime, but realized from the start that I need to follow their instructions to the letter in order to keep them from charging my credit card again when the six months time limit approaches.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 5 People Have Voted

Posted on Nov 21, 2016

Lot's of scammers

By D L Pace, Illinois, Verified Reviewer

This site has very few "real" people on it. A lot of FAKE profiles. It is nothing but a huge HEADACHE. Do not waste your time.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 12 People Have Voted

Posted on Feb 20, 2016

Scam Alert

By Mary , McMechen, WV, Verified Reviewer

I lasted five days on this site, and just wrote their customer service that I want to quit. The people I was matched up with were gross, and I have never been so insulted in my life. I now understand why only homeless, toothless and nasty men sign up, because no OTHER site would have them! Save your time and money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted
Showing 45-55 of 58

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