Opendoor

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Opendoor

Overall Rating

3.9

234 Customer Reviews

Summary

Opendoor’s tech-driven homebuying platform presents an attractive option to sell your home fast. Our review will help you decide if it is the right service for you.

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Customer Reviews

3.9 Stars out of 234 Reviews
5 Star:66% 4 Star:4% 3 Star:0% 2 Star:4% 1 Star:23%
72% Recommend This Company
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Posted on Jun 11, 2019

Really hassle-free selling with Opendoor

By Vinnetta H., Stone Mountain, GA, Verified Reviewer

We used Opendoor to sell our home in Stone Mountain, GA and it was truly hassle-free. It was just like the commercial started; we listed things about our property and then Opendoor made an offer and we went from there. I love the fact that there was only one scheduled visit by an Opendoor representative to do an assessment on our home. Of course, they found everything humanly possible that was in need of fixing and the charges for the fixes I believe was inflated, but I did not shop around to see how much it would cost to do the fixes myself. Even though I thought the amount for repairs was excessive, Opendoor had given me a great offer that allowed us to still come out on the positive side. The Opendoor representative was amazing and I was always able to communicate my concerns with her. Oh my gosh! Closing was a breeze. Everything was laid out ahead of time and Opendoor did their part and we were able to sign our documents with explanations from the closing attorney. I would recommend Opendoor.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 11, 2019

Great company

By Matt M., Chandler, AZ, Verified Reviewer

We just closed on the sale of our home. Very impressed with the customer service and attention to detail from the entire Opendoor team. We had a quick 14-day close and the entire process was smooth with no hiccups. Everyone I interacted with was professional and concerned about one thing, me, the customer. All questions were responded to in a timely manner and to my expectations. Every person was kind and considerate. I couldn't think of one thing to say bad about this company. It's really a breath of fresh air in today's business culture to be treated fairly and given respect by everyone during a transaction process. Thank you Opendoor!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 10, 2019

Great process

By Rick H., Seffner, FL, Verified Reviewer

Selling my mother’s home was one of the easiest processes I have dealt with selling a home. The offer was very fair and didn’t have to make any costly repairs. The closing process was simple and proceeds worked same day. Would HIGHLY recommend Opendoor.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 10, 2019

Excellent

By Dennis M., Florida, Verified Reviewer

Takes the stress out of selling your home. The team of people we had was excellent, even responding during non-business hours. Too bad they can't train the builder's employees we bought our home from!

Bottom Line: Yes, I would recommend this to a friend

Posted on Jun 7, 2019

Nothing but good things to say!

By Kathryn A., Spring, TX, Verified Reviewer

We were very hesitant to sell with Opendoor because 1) this was our first time selling a home, 2) we were new to the concept of Opendoor, and 3) there were a few negative reviews online. We did not have a single issue in the process! We were having a home built and Michael took great care of us. Negative reviews mentioned Opendoor asking for unnecessary repairs and charging a lot. Our home was built 25 years ago and the repairs that Opendoor requested were not only things we knew needed repairs, but they didn't charge anything exorbitant. They are very reasonable if you disagree with repair requests. We contacted them to appeal one of the repairs (we got a second opinion on it) and they promptly amended their repair request. The entire process was so convenient! No showings and we were able to move smoothly into our new home without needing a hotel. We were also able to have a notary come to our home at our convenience to sign closing documents.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 7, 2019

Hassle free experience!

By Amber S., Surprise, AZ, Verified Reviewer

From the very beginning of my family's journey in search of a new house, Opendoor assisted me. The first representative, Julie Freed, explained things thoroughly on selling my home and pointed me in the right direction when seeking to purchase a new home. They have great transparency and allowed me to ask multiple questions. Julie was really great about returning my call promptly. I had a pleasure of not only selling my home but also using it towards our new home with their easy purchase program. I was in great hands with Shanda Conroy! Shanda explained the purchasing side and pointed me in the direction of the application to download on my phone. The application was amazing and easy to use. I was able to schedule an appointment to go see the house I was interested in hassle-free. The application allows you to schedule when you want and times that work best for you. It also provided us with the most current information with the click of a button. I loved that they put me in contact with our agent, Ty Green. He was very knowledgeable and walked us through the purchase of our new home. He had a vast level of experience under his belt and was very tentative. My husband and I got our dream home! Thank you Opendoor team!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Jun 3, 2019

Selling your home the easy way

By Riley H., Katy, TX, Verified Reviewer

Opendoor was recommended to me by my sister. I was amazed at how fair the offer was and quick the closing process took. The Opendoor agent provided clear communication and clarification regarding my responsibilities in the process. The inspection report was provided more quickly that anticipated, the final walk through was flexible with my mover's schedule and the closing happened on schedule. I would recommend Opendoor to anyone!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 27, 2019

Offer, Escrow, Title, and Closing

By Jessie R., Clermont, FL, Verified Reviewer

From inquiring information on Opendoor website to receiving a quick, fair market competitive offer to signing contracts, escrow, title, and closing was fast, fair, and most of all a professional experience for our family when selling our house.

We have to admit that at first, we were skeptical in proceeding with Opendoor but it turned out to be a pleasant experience. Opendoor was professional and entirely stress-free. The entire team worked expeditiously and that was greatly appreciated. The best part of the entire process was the time we saved with no showings, no waiting, and no fall through contracts.

From offer to closing the process was 17 days. We look forward to using Opendoor in the future.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

May 28, 2019

Thanks for sharing your experience! We wish you all the best in this next chapter.

Posted on May 27, 2019

Easy, fair, and trouble free

By Matthew H., Mesa, AZ, Verified Reviewer

I chose to sell to Opendoor mostly for the convenience factor as we were selling two properties at the same time and buying one. I checked the big 3 buyers and Opendoor came in with the best offer. Their fees and costs were in line with anyone else. They also came in higher than a realtor wanted to list for. The inspection, paperwork, and follow through were all seamless. Communication was always quick and efficient. I got a fair deal with none of the typical real estate hassles. Thank you Opendoor!

Bottom Line: Yes, I would recommend this to a friend

Posted on May 27, 2019

The most awesome home selling service ever

By Steven G., Franklin, Verified Reviewer

I have bought and sold 7 single family homes in my lifetime. Buying and selling homes is one of the most stressful times of your life.

Do I want to sell? How do I choose a good real estate sales company? How do I find a good real estate agent I can trust? How do I price my home? What if I price it too high or too low? What should I do to my house to make it sell for a higher price? Do I need to remodel any of the rooms? Do I need new carpet? What do I do with my dogs or cats? How can I sell the house I'm living in and move to the house I want to buy or that I am building new?

The list of questions is endless. Emotions get involved when you start second guessing yourself. Then there are the house showings. The low ball offers. The real estate agents advise, but they get their 6% no matter what you do. There is an endless stream of paperwork. Offers fall through due to financing problems. The process starts over. You have to be out of the house for showings. Where do I put my pets? Your house has to be spotless for showings. Then there are the offers that want your appliances or other personal effects like furniture and fixtures. This is a high-stress time of your life and there is nothing you can do to change how the real estate system is set up. Everything is geared to reward the real estate companies and agents. There are no rewards for the home seller and by the time you go to closing you get more expenses to be paid by you.

When I discovered Opendoor it was like a breath of fresh air. They made the entire home selling process a stress-free event. They offered me more than I expected to sell for. I needed a quick sale and they made that happen. You are in control of all the decisions without having to hear the sales pitches of real estate agents. They went out of their way to help me get what I wanted done. Great communications with friendly Opendoor staff. This was absolutely the best experience of home selling that I have ever had.

To sum this up: I believe this is the future of real estate transactions. Once the word gets out the real estate companions and agents will be a thing of the past. Great job Opendoor. I would highly recommend that everyone consider using your service. Top marks to all the Opendoor staff!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

May 28, 2019

We truly appreciate you taking the time to share your experience. We love hearing such positive feedback from someone with so much real estate experience!

We're so glad we could provide you with such a positive outcome and we'll be sure to share your kind words with our internal teams.

Thank you so much for choosing Opendoor for such an important transaction. We wish you all the best in this next chapter.

Posted on May 23, 2019

Great experience

By Gregory H., Georgia, Verified Reviewer

We were in a situation where my mom has Alzheimer's and was never able to return to her home in Arizona and we are in Georgia. We reached out to Opendoor and received a more than fair quote, spoke to extremely knowledgeable and professional people and the sale of the home was complete before we knew it! We were super pleased with the entire process and the faces of the folks from Opendoor. Thank you so much!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Opendoor

May 28, 2019

We're so glad you and your family were able to benefit from the Opendoor process. We wish you all the best.

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