Nutra Thrive Reviews - Is It Legit or Just Hype?

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Nutra Thrive

Overall Rating

4.5

1155 Customer Reviews

Summary

Nutra Thrive is a dog supplement that is designed to help your dog fight aging, strengthen their digestive system, fortify connective tissue, and have a healthy, happy life.

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Customer Reviews

4.5 Stars out of 1155 Reviews
5 Star:71% 4 Star:19% 3 Star:2% 2 Star:1% 1 Star:5%
92% Recommend This Product
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Posted on Jul 21, 2020

Beware

By Frank P., Florida, Verified Reviewer

Gave it to my 2 Yorkies...after 2 days both were vomiting (violently) and had bad diarrhea. I stopped until stools were normal, then tried again. Same result. Sending it back.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Made my dogs very sick

Company Response from Ultimate Pet Nutrition

Jul 30, 2020

Hi Frank, thank you for reaching out. We sincerely apologize for the negative experience your dog had! We always recommend consulting your dog’s primary veterinarian prior to starting any new supplement, as we do understand that supplements may work well for some dogs and not for others. We always stand by our 90 Day Money Back Guarantee. Please email me at shayne@ultimatepetnutrition.com and I would be happy to help you in resolving this issue.

Helpful Review? 15 People Have Voted

Posted on Jul 21, 2020

Up in the air

By Maleah P., Pennsylvania, Verified Reviewer

My girl hasn’t been on it long enough to tell if it is going to help her. It is easy to give and she seems to like the flavor.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Easy to give

She likes the flavor

The jar I got was outdated in 2018

Did not get what I paid for

Can’t be beneficial if the nutritional value is decreased

Company Response from Ultimate Pet Nutrition

Sep 2, 2020

Hi Maleah, I'm happy to hear that your pup is liking the flavor of Nutra Thrive! Don't hesitate to reach out to me at Shayne@ultimatepetnutrition.com if you have any questions along the way.

Helpful Review? 15 People Have Voted

Posted on Jul 15, 2020

Waste of money!

By Melissa M., Battle Creek, MI, Verified Reviewer

Both jars are expired and I bought 3 and only received 2 of them. Jars are almost empty. I will not give this to my cats.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Almost empty jars

Expired

Company Response from Ultimate Pet Nutrition

Jul 16, 2020

Hi Melissa, we sincerely apologize for your negative experience with our products! The date on the bottom of our jars is the date the product was manufactured, and our products do not expire until 18 months after this listed date. Because our products do not list the expiration date, people often confuse the manufactured date for the expiration date. We apologize for this confusion. Just a reminder that if you are not 100% satisfied with our products, we do have a 90 Day Money Back Guarantee. Please feel free to email me at shayne@ultimatepetnutrition for more information!

Helpful Review? 15 People Have Voted

Posted on Jul 7, 2020

False warranty - can't get a refund from the company

By Susan R., California, Verified Reviewer

Other one-star responses on your website got a response from the Nutra Thrive Company from someone named Shayne, promising to make good on the refund. I tried emailing Shayne to get my refund and this is what I received:

Your message did not reach some or all of the intended recipients.

Subject: FW: Ultimate Pet Nutrition CASE4651417

Sent: 7/4/2020 8:48 AM

The following recipient(s) cannot be reached:

'Shayne@ultimatepetnutrition.com.' on 7/4/2020 8:48 AM

Server error: 'Invalid recipient'

Just wanted you to know this company is fraudulent in promising to honor their refund policy.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Does not honor their refund policy

Company Response from Ultimate Pet Nutrition

Sep 2, 2020

Hi Susan, I'm Shayne. I am deeply sorry to hear about this upsetting experience and I would like to look into this right away. This is the first I'm hearing of a customer receiving a bounce-back e-mail from my inbox, and I'm still actively receiving e-mails. Could it be because there is a period at the end of my e-mail address, where there shouldn't be? I'll get with my I.T. team to ensure that this does not happen again. I'll be messaging you privately through this platform to get your e-mail address so I can make sure you indeed received a full refund. Please keep a lookout for a message from me through HighYa.

Helpful Review? 17 People Have Voted

Posted on Jun 15, 2020

Update

By Kathy L., Arden, NC, Verified Reviewer

I exchanged several emails with this company explaining the problem my dog had while taking Nutra Thrive. He had loose stools to diarrhea while on the supplement. Ultimate Pet customer service says a dog having a diarrhea response for 60 days from taking Ultra Thrive supplements is considered a NORMAL response for a dog beginning their supplement. That is not normal. Then causing the customer to spend out of pocket money, more than the return cost, to correct a problem caused by your product. My only request of Ultimate Pets was to waive the return of empty jars considering I spent that much to correct the problem the supplement caused. I rarely have the need to write a negative review, but when given the benefit of a doubt to do the right thing, this company has no sympathy for your pet's health. Three empty jars with no lids. Good grief.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Uncompromising

Failed to understand severity of the issue

Customer bares to cost to correct issues the supplement caused

Company Response from Ultimate Pet Nutrition

Jun 18, 2020

We are so sorry for the frustration. Our customer service team did issue you a full refund in the amount of $144.29 on 6/6. Please allow 5-10 business days for the refund to reflect on your bank account. I hope this helps. Feel free to email me directly at Shayne@ultimatepetnutrition.com if you have any further questions, comments, or concerns.

Helpful Review? 24 People Have Voted

Posted on Jun 9, 2020

Waste of money

By Mary G., Canton, CT, Verified Reviewer

I bought this for my 16-year-old cat, followed the directions with small doses, working up to a full scoop. We never got that far. All it did was make him vomit. I stopped giving it to him after 3 days.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Too expensive

Company Response from Ultimate Pet Nutrition

Jun 10, 2020

Hi Mary, thank you for sharing. I'm really sorry to hear about your dog's reaction. We do always recommend that our customers consult their primary veterinarian prior to starting their dog on any new product to ensure it's right for them. I've gone ahead and escalate your concern. Please look for an email from us within the next 3 business days with a resolution. If you have any further questions, please email me at shayne@ultimatepetnutrition.com. Thank you.

Helpful Review? 17 People Have Voted

Posted on Jun 8, 2020

Good so far

By Joseph P., Philadelphia, PA, Verified Reviewer

My dog is a black lab Rottweiler mix, female, 7 years old. She exhibits allergy symptoms year around as well as weight gain flatulence and some joint pain. I started her on Nutra Thrive close to 20 days ago and am now seeing some impact (positive) for her. My dog's gas has all but disappeared. She used to leave gas 20 times a day. My dog can now accompany me in a walk of 1.5 miles without exhibiting pain. She also climbs stairs at home quicker. Her coat is a bit shinier as it was quite dull previously. Lastly, she is no longer exhibiting the constant foot chewing and ear shaking scratching. Of note, these issues seemed to get worse in the first 2 weeks but then quickly reversed course and now are low or gone.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Company Response from Ultimate Pet Nutrition

Jun 18, 2020

Hi Joseph, thank you for sharing your feedback! We are happy to hear that your dog is taking a liking to Nutra Thrive. If you have any further questions, comments, or concerns, feel free to email me at shayne@ultimatepetnutrition.com, and I would be happy to assist you. Have a great day!

Helpful Review? 5 People Have Voted

Posted on Jun 3, 2020

Great product and great customer service

By M Y., Saucier, MS, Verified Reviewer

My fox lab loves the taste, I sprinkle on his food twice daily. He is in excellent health and I want to keep it that way. You never know if the dog food is giving your dog enough of what they need.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

One of my shipments went missing and they replaced right away

Packaging is not cheap, always arrives in good shape

Price, but you can always get the sale price if you can wait

Company Response from Ultimate Pet Nutrition

Jun 18, 2020

Thank you for sharing! We appreciate your feedback.

Helpful Review? 4 People Have Voted

Posted on May 26, 2020

More alert

By Barb S., Denver, CO, Verified Reviewer

My Benji is a 15-year-old Pug - Bull Mastiff mix. For the last couple of years, she spent almost all of her time sleeping, no longer alert, and also has hip problems, and trouble with stairs. Started to give her glucosamine, which helped her mobility, but as soon as she is showing signs of being more mobile, she keeps spitting it out. I figured the lack of alertness was age, but decided to see if this made a difference. I didn't give her the full scoop daily as recommended but she usually received at least 1/2 a scoop, and she has started meeting people at the door again, and is a lot more alert. Did I mention that she got to the point where she didn't even pay attention when the fridge was opened? Unheard of. Can't open it now without her being there. So between the 2 products, she is more alert and mobile. Someone else mentioned their dog having fatty tumors, Benji also has these, and this definitely has not helped with them.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Ultimate Pet Nutrition

Jun 18, 2020

Thank you for the feedback, Barb. We are happy to hear this. Have a great day!

Helpful Review? 6 People Have Voted

Posted on May 24, 2020

Peanut

By Dana S., California, Verified Reviewer

I have an 11-year-old min pin, I started giving her the Nutra Thrive about a month ago and she started vomits and diarrhea every time she has it in her food. This is what happens. I really tried to use your product but I don't think this is for my dog.

Bottom Line: No, I would not recommend this to a friend

Company Response from Ultimate Pet Nutrition

May 26, 2020

Hi Dana, thank you for reaching out. I'm really sorry to hear about your dog's reaction. We do always recommend that our customers consult their primary veterinarian prior to starting their dog on any new product to ensure it's right for them. I would like to go ahead and issue you a full refund. Please e-mail me at Shayne@ultimatepetnutrition.com so I can begin the refund process. I'm sorry about this frustrating experience but I look forward to making it right.

Helpful Review? 8 People Have Voted

Posted on May 22, 2020

Nutra Thrive's offer to reimburse cost if not satisfied is NOT TRUE. A scam.

By Richard R., Florida, Verified Reviewer

Nutra Thrive does not honor their promise to fully reimburse their clients if they are not satisfied with the medication.

After giving their medication to our dog for 3 days, my 28-pound, 6-year-old dog started to vomit several times a day. I immediately returned the medication to the company on April 13, 2020 after taking our dog to the Veterinarian requesting full reimbursement ($114 plus $54.90).

I also included our dog's doctor bill (close to $300) to treat our dog's "new gastro" issues. It has been over a month and the company has not returned the above payment to my bank account.

BE AWARE, the company does not live up to their promise to fully return your money if you are not satisfied!

Bottom Line: No, I would not recommend this to a friend

Company Response from Ultimate Pet Nutrition

May 26, 2020

Hi Richard, Shayne here from Ultimate Pet Nutrition. I'm really sorry to hear about your dog's experience. As with all supplements, we do understand that they may work well for some dogs and not for others but this is why we honor our 90-Day Money-Back Guarantee. In addition to this, we always recommend that our customers consult their dog's veterinarian prior to starting them on any new product to ensure it's right for them. I'd like to look into this for you right away to ensure you receive your refund for Nutra Thrive. I'm so sorry for the inconvenience but I look forward to making this right. Please e-mail me directly at Shayne@ultimatepetnutrition.com.

Helpful Review? 13 People Have Voted
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